Latest Release Updates – 29th November 2018

Welcome to the latest Release Update blog post

We hope you all had a successful Black Friday/Cyber Monday weekend, we have been hearing some very positive reports of increased orders and how well customers handled this increase using StoreFeeder, which is great to hear!

As always, there has been a lot of work in the background, notably our new Amazon Business integration which you may have seen on a previous blog post.

Amazon Business has arrived…

There have been some great updates and new features released this month, the highlights of which are below:

 

DPD labels through Amazon Seller Fulfilled Prime

We have been able to produce Royal Mail Tracked labels through StoreFeeder from Amazon Shipping for Seller Fulfilled Prime orders for some time, but Amazon have struggled to get DPD labels approved when these labels are produced through Amazon Shipping from StoreFeeder.

Well, we are happy to let you know that we now have DPD labels signed off!!

This means you can now despatch Seller Fulfilled Prime orders through StoreFeeder and utilise the DPD shipping options

StoreFeeder now supports Magento 2 multiple stores

One instance of the Magento software can enable you to start multiple websites or store views that use, for example, different:

  • Default languages
  • Domain names
  • Categories

This flexible solution enables one Magento codebase and Magento Admin to administer and display different stores.

StoreFeeder now supports this functionality to give you greater selling options when using the Magento ecommerce platform

For more information on how to use this, please contact the StoreFeeder Support Team who will be happy to help

Electronic Customs Pre-Advice

The eagle eyed among you will spot a new section in the left menu on a Product page

This new Shipping & Handling section is a dedicated page for information regarding the shipping of the product in question. This will include Packaging Size & Packaging Quantity and Hazardous Goods Information and (all previously on the Additional Information tab)

There is also a new section on this page for information relating to the new Electronic Customs and Pre-Advice data being introduced globally.

You will be aware that from 1 January 2019, couriers will require you to provide electronic customs data, similar to that on a CN22 and CN23 when using Royal Mail. This is when sending items (excluding items of correspondence) to destinations outside the EU.

The process of electronically transmitting that data is done through StoreFeeder and there is no change in process for our users

However, there is certain information that the couriers will require for this and users will need to make sure that this information is correct within StoreFeeder.

These include:

  • Country of Origin
  • Harmonised System (HS) Trade Tariff code
  • Item details (it is important to provide an accurate and concise description of goods, quantity, weight and value)

More information on this can be found here

Changes to Exchange Rates

StoreFeeder currently uses a link to a currency feed to calculate prices when converting from other currencies back to £GBP. 

Feedback from customers has been that a number of companies buy currency in blocks and have a set exchange rate for a period of time so they needed the ability to now set an exchange rate to cover this

So you can now set an exchange rate in StoreFeeder that is used for currency conversions and will remain constant, regardless of market fluctuations, until it is amended within StoreFeeder

Improved functionality to Pre-Despatch

StoreFeeder currently allows you to select orders for pre-despacth (produces label and marks order as despatched on channel)

Feedback suggested that doing this on the orders grid was not user friendly, so we have now extended this functionality to allow you to pre-despatch the shipping labels when you create a pickwave.

To use this function, you need to generate the pickwave as normal and then enter the pickwave by clicking the Pickwave ID number. At teh top right you will now see a new button called “Pre-despatch Actions”

Clicking the “Pre-despatch Pickwave” button will carry out the Pre-despatch fuction for the orders on the pickwave

The real benefit to this option is that that the courier labels are generated in the background while the orders are being picked and the labels are simply reprinted when the order is despatched, thus speeding up the despatch process.

Improvements to the Suggested Stock Transfers

Following on from the improvements to the functionality of Suggested Transfers last month, we have made a couple of further improvements

We heard from a number of clients that there needed to be better search options for finding products, so we acted and we have added columns detailing Product Name, Manufacturers Part Number (MPN)  and Supplier SKU

These will be “hidden” columns by default but you can show them on the main grid by clicking the filters icon and activating the columns

 

 

For users of the StoreFeeder App only

Next Pick Location

We have made some changes to the Picking functionality to show the next pick bin on the picking page, so that users can see where they are going next before they click the “Next” button

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New End of Picking Process

When a picker has picked all the items on the pickwave, clicking “Next” will now take them to a new “end of picking” screen. This will give the picker options to add notes, print the pickwave summary and finish the pickwave

Improved Search functionality

When searching for a product on the app, on either the “Inventory” or “Transfers” pages, if there is no EAN (barcode) on the product, then users could only previously search by SKU as an alternative. We realise that not everyone knows the SKU of every product, so we have added the ability to search for products using both name as well

A little change that will really help people out!

 

Coming Soon….

Fedex Integration

We are very close to launching our Fedex integration, so keep an eye out for a blog announcing its release!

DHL Integration

And the big name links keep coming with the addition of DHL to our integrated carriers that users can use to ship their orders through StoreFeeder. We are a matter of days away from this going live, so keep an eye out on the blog for further information

If you have a DHL account and want to start using this through StoreFeeder, contact the Support Team who will discuss available services and advise when you will be able to use DHL services

Retrospective Stock Reports

This one has been asked for by numerous clients, so we listened! You will be able to input a date and time from the past and StoreFeeder will email you a .CSV file with the inventory stock levels at that point in the past.

So put the calculators down and close the spreadsheets, the data is right there for you.

Keep an eye on the blog page for updates on all these upcoming features!

Finally….

As always, if you have any suggestions for improvements or further ways in which we can benefit your business, we would love to hear from you.

https://storefeeder.uservoice.com/

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team

It’s all over bar the shouting… or is it?

After more hype than a Vegas title fight and a copious amount of huffing and blowing from the powers that run the high street, Black Friday has come and gone. And as the whole shebang is over bar the shouting, the bean counters have their abaci out and are voraciously totting up the numbers. It looks like the final score is High Street 1 eCommerce 5.

Headlines are flying around and as always there are conflicts, but the overall feeling is that the high street is down, and online shopping is becoming the dominant force for Black Friday and Christmas shopping. Some retailers did well, John Lewis are reporting record sales for the Black Friday weekend, but most are bemoaning the rise of the internet and although foot fall is up sales are not matching the scale of digital competition.


In our previous blog, we predicted that for online merchants who chose to sit out the discounting madness, there would probably be a surge in sales as fallout from the vast increase in traffic. Looking at the StoreFeeder dashboard and drilling down it seems that was entirely the case. Most of the merchants we work with saw huge spikes last Friday and across the weekend whether they were discounting or not. Looking at the pie charts it is evident that merchants taking advantage of the Amazon marketplace had a bumper weekend to say the least.

So, what now? We are on the final furlong towards Christmas and most UK workers will have been paid this week. ‘A Fairy-tale of New York’ has been playing in the supermarkets for about three weeks now and it is fair to say that shoppers are keen to get the Christmas shopping done. We will be keenly looking at the numbers and weighing this coming weekend up against last weeks. Maybe today is white Friday….? Maybe this weekend will see spikes that match last weeks? Only time will tell, and we’ll no doubt have something to say about it in the next blog. Until then, happy shopping.

Amazon Business has arrived…

After a few months of hard work, StoreFeeder is now happy to launch our link to Amazon Business

What is Amazon Business?

Amazon Business is a new competitive marketplace for B2B products on Amazon.co.uk that serves the procurement needs of businesses of every size. Purchasing online for businesses has never been easier. Whether you are a sole trader, a buyer in a mid-size company or a procurement executive in a large multi-national firm, Amazon Business has the products and services to serve your online shopping needs. Register for a free account today and save time and money while buying over a hundred million products in product categories such as laptops, computers, printers, office supplies, office furniture, hand tools, power tools, safety equipment, office kitchen essentials and cleaning supplies.

For more information about Amazon Business, visit www.amazon.co.uk/business-seller

How do i get involved?

Amazon allows you to activate a feature called Amazon Business on your seller account. This means you are able to offer business buyers competitive B2B prices and discounts. StoreFeeder supports setting business prices against your listings. Adding a business price can increase your chance of a sale.

How do i connect on StoreFeeder?

Amazon Business is available for Amazon UK , DE  and FR  – you will find the settings on the corresponding channel types in StoreFeeder

For full information about the Amazon Business solution on StoreFeeder, please visit the Knowledge Base page

https://support.storefeeder.com/KnowledgeBase/Details/?id=257

From all of us here at StoreFeeder, happy Business selling!!

The StoreFeeder Team

Black Friday? What’s it all about? And is it worth it?

With the tedious inevitability of an unloved season, Black Friday is almost upon us. Retailers the world over will be slowly rubbing their hands over the promise of untold riches and consumers are getting their fighting gear and armour dusted off to go and grab them bargains. However, online merchants and indie traders may be gasping for air in a fit of debilitating panic at the prospect of cutting margins even further in the quest to hit a profit.

All of this for an American engineered tradition, designed to get our colonial cousins off the sofa and out spending the day after Thanks Giving. I suppose we can thank the likes of Wallmart, who had the genius idea of selling TVs the size of small planets for 50p, causing a tidal wave of shopping flavoured hooliganism and over spending the likes of which has not been seen since the Millennium Dome project. Black Friday is big business no mistake, but is it worth it?

StoreFeeder works with merchants of all sizes. We provide a system that gives them scalability to handle a Black Friday stampede any day of the week. When we look at our network and server capacity this time of year it hits a pace unknown throughout the first three quarters of the trading year. Headlines like: This Will be a Trillion Dollar Christmas fly around the internet like bats on amphetamine, fuelling the frenzy and the excitement.

Looking at the numbers, eCommerce grows every year. However, it is the likes of Amazon who managed to take 45% of all online sales on Thanks Giving and 54.9% of all Black Friday online sales last year, closely followed by the likes of Walmart and Best Buy.

It is not disputed that ecommerce is now a dominant force in retail, and that Black Friday will drive millions of customers and billions in revenue. Black Friday is starting to look very much like a club for the behemoths of retail on and offline and maybe as a small trader or merchant, just maybe, it may be worth sitting on the side-lines and just watching the madness unfold?

Let me explain, the world’s largest retailers have been planning their Black Friday campaigns since the lights went down on the last one. In the last few weeks their marketing machines and buying staff have been working tirelessly through teaser campaigns and media leaks to get the punters hyped about the last Friday in November. Thus, ensuring a good turnout. So why not keep your prices as they are? Make sure that you provide a good product and service for a fair price. Utilise your good reviews and just sit back and take advantage of the fact that traffic over that last weekend in November is going to be off the charts and Black Friday or not, some of it is bound to come your way.

Sounds mad? Let’s look at Next. The UK retailer didn’t do Black Friday until last year. It is unknown at time of writing if they will go again this year. Granted they discount through the year, but the big deals come after Christmas. They stay true to their traditional Boxing Day sale (December 26th for you guys outside the UK). The Brits will get up pre-dawn, venture to their local branch and queue. The Brits love queuing. When the doors open at 5 or 6am they’ll pile in – they won’t scrap, they’ll just shop ‘til they drop. Next has preserved this tradition and because of that it still means something. And whilst other retailers cut their margins in November, Next used to hold out because they know they have a Boxing Ace up their sleeve. And the customers love it. The good news for Next is, that going online with Directory has worked well and the online Boxing day sale also produces a digital bonanza giving them another revenue boost.

They may do Black Friday this year, they may not. Many would say not doing Black Friday is madness, but taking advantage of massively inflated online traffic, and huge footfall on the high street by keeping your powder dry for a real sale after Christmas (just like in the old days), may be the method to a peculiar but profitable kind of madness.

Latest Release Updates – 17th October 2018

The latest software update is quicker than normal for StoreFeeder, we just could not wait to release these new updates!

As always, there has been a lot of work in the background but we have some exciting new updates in this software release

Etsy Integration is LIVE!!

Focused on handmade or vintage items and supplies, as well as unique factory-manufactured items, Etsy is growing in popularity in the ecommerce sector and StoreFeeder are excited to launch our direct integration

At present this is only order download and despatch/shipping updates but the other functionality including listing download and inventory updates will be following soon.

For more information on setting this up, please contact the Support Team who will be happy to help

Improvements to the Suggested Stock Transfers

We have improved the functionality of suggesting, to users of Multiple Stock Locations, when inventory requires moving from one location to another.

Previously StoreFeeder only suggested a transfer when stock in the primary pick bin reached zero. This was too late in some circumstances. So the system will now monitor selling rates and suggest a transfer of stock when the inventory level reaches less than 7 days worth of sales.

Of course, these are only suggestions, but it will give you some warning that if sales continue, the stock will run out soon in that pick bin

Using Supplier SKU and Carton EAN on the App

This one is just for our app users, you can now do product interrogation and goods in using the Supplier SKU or Carton EAN

So where goods are delivered in an outer with a different barcode, this can now be scanned to confirm the contents of the box

Purchase Order Archive

We did it with Products, so now you can do it with Purchase Orders.

We like to keep StoreFeeder and clean and easy to use as possible, so filling up pages with old Purchase Orders seemed to go against this.

Just like products, you can now set Purchase Orders to be archived, so they are still there in the background if you ever need them, but not cluttering up your main page on StoreFeeder

Easier to navigate tabs

If you use StoreFeeder in multiple tabs on Google Chrome or Firefox, then this will help you out

The tabs along the top of the browser will now show the name of the page you are on within StoreFeeder, like Orders Page, Products Page etc so navigating to the correct tab will now be a breeze

Coming Soon….

Amazon Business

We have been working very hard on integrating with Amazon Business

For more information on Amazon Business, please click here. More details will be released closer to the go live date

DHL Integration

And the big name links keep coming with the addition of DHL to our integrated carriers that users can use to ship their orders through StoreFeeder. We are a matter of days away from this going live, so keep an eye out on the blog for further information

If you have a DHL account and want to start using this through StoreFeeder, contact the Support Team who will discuss available services and advise when you will be able to use DHL services

Retrospective Stock Reports

This one has been asked for by numerous clients, so we listened! You will be able to input a date and time from the past and StoreFeeder will email you a .CSV file with the inventory stock levels at that point in the past.

So put the calculators down and close the spreadsheets, the data is right there for you.

Keep an eye on the blog page for updates on all these upcoming features!

Finally….

As always, if you have any suggestions for improvements or further ways in which we can benefit your business, we would love to hear from you.

https://storefeeder.uservoice.com/

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team

Latest Release Updates – 2nd October 2018

As you may have seen in a previous blog post, the Development Team have been hard at work on work to allow users to take advantage of the new eBay Product Based Shopping Experience (PBSE). We have also been hard at work on further improvements to functionality within StoreFeeder and the StoreFeeder App.

Oh and we had a great time meeting old and new customers at the Ecommerce Expo in London!!

Emailing Tracked Returns Labels

You can now send a customer a Royal Mail Tracked Returns Label directly from the order within StoreFeeder. It does not matter which courier you used to ship the original order, you can email the customer a PDF of a Royal Mail Tracked Return label

To access this great feature, you need to create an email account on StoreFeeder and an email template that will populate the email that is sent from the system for the return. The label is simply attached to the email.

A great time saving way of making returns easier for your customers

For more information on setting this up, please contact the Support Team who will be happy to help

Multiple Products with the same barcode (EAN)

It is quite common now that multiple products have the same EAN or barcode. This has the ability to cause problems when using StoreFeeder’s numerous barcode technology applications, particularly when despatching using barcodes (Barcode Despatch)

Well, now it doesn’t!! If your despatch operative has more than one product in a pickwave with the same EAN, when they scan the barcode on any of these items, the system will open a new popup and ask you to select which is the correct product variation before despatching the order.

Channel Hyperlinks now available on orders

You can now click on the Channel Order Numbers on the Orders Page within StoreFeeder and be taken directly to the corresponding order within your sales channel. Useful for checking payment information, client details etc, this feature is available for eBay, Amazon, Shopify and BigCommerce

App Updates

This one is just for our app users, our consolidated picking feature is now available on the Picking function on the StoreFeeder App

Consolidated Picking allows pickers to carry out a pre-sortation of items while picking to allow easier processing at the despatch stage

As an example, if you are picking 20 orders and you use 4 tote bins on a picking trolley, the system will split the orders so that the items for 5 orders go into each of the totes when picking, making sortation of items at despatch easier

e.g. SKU “ABC” – total pick = 26, place 4 in Tote A, place 7 in Tote B, place 13 in Tote C, place 2 in Tote D

Then when the items get to the despatch area, the packer knows that all items for one order are in the same tote and this reduces the time searching for additional items

Consolidated picking is available as a paper based system for non App users and details of this can be found here

Finally….

As always, if you have any suggestions for improvements or further ways in which we can benefit your business, we would love to hear from you.

https://storefeeder.uservoice.com/

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team

eBay Catalogue – Product Based Shopping Experience (PBSE)

Improved buying and selling on eBay

eBay have launched Product Based Shopping Experience (PBSE) which will make it easier for buyers to find the merchandise that meets their search criteria, and quickly decide which products they want to purchase.

When a buyer searches for an item on eBay, the search results will group together by product to help buyers quickly find the correct product.

This new experience will require you to associate your listings with the eBay catalogue.

With the volume of products and listings on eBay growing, the ability for buyers to find the correct product is getting harder. For every product there are seemingly thousands of listings and buyers often get frustrated in trying to find the correct products from the multitude of listings.

The new Product Based Shopping Experience is aimed to make it easier for buyers to search and find the products they want. The results will be grouped together based on product and condition. much like one of eBay’s main rival marketplaces, with a list of applicable sellers available on each category.

Products will now show Buying Options based on condition for each product that is within the Catalogue and when a user selects a product, the different options available will show on the listing with a link to the list of sellers for that product

As of now, there are certain categories that are now live on eBay. These can be found here. Over the rest of 2018 and through 2019, eBay will be adding more categories.

How to utilise eBay Catalogue through StoreFeeder

There is a full Knowledge Base on the eBay catalogue on the Support Pages of StoreFeeder. You can find full information here

Once you have linked to the new eBay API, you will be able to see a “Link to Catalogue Product” button on the eBay listing page in StoreFeeder

This will allow you to search the eBay Catalogue for matching products using GTIN, MPN or, the new eBay Catalogue identifier, an “ePid”

Once selected, your products listings will then appear in the relevant product eBay Catalogue

For more information on Product Based Selling on eBay, please read the Knowledge Base guide here or contact the StoreFeeder Support Team for more information

 

As always, if you have any suggestions for improvements or further ways in which we can benefit your business, we would love to hear from you.

https://storefeeder.uservoice.com/

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team

Latest Release Updates – 5th September 2018

We have again been hard at work this month, lots of updates in the background but also a new direct integration and some fantastic new features that you will see on StoreFeeder

WooCommerce Direct Integration is now live

We now have a direct integration with WooCommerce.

WooCommerce is one of the fasted growing web platforms in the sector and we are pleased to confirm this direct link.

Existing Storefeeder customers who use the old PHP integration that we used previously should contact the StoreFeeder Support Team for assistance on switching to the direct API.

Updates to Pickwave Creation

Quite a few customers have asked us if they can select multiple SKU’s when creating their pickwaves. Previously, you could only select one SKU, but people needed more flexibility and many customers have batches of similar SKU’s where they want to pick just these SKU’s on the pickwave.

You can now select multiple SKU’s on pickwaves when assigning orders to a picker

Pickwave Tags

This one is just for our app users, but you can now add a pickwave tag to an order and not have to allocate pickwave to a specific picker.

This allows the pickwave to be identifiable but leave the pickwave available on the app for any picker to pick up and start

Better “Reason for Return” options

We hear quite a lot that people need more specific reasons for orders being returned so they can analyse returns to spot trends etc

It would be ridiculous for us to simply add hundreds of reasons which would be useless to most of our customers, so you now have the option on your account to create your own tailored and relevant “Reason for Return” statuses, so that you can really see why orders may be coming back to you

You can now filer by Supplier SKU on Purchase Orders

We understand that some of our clients use Supplier SKU’s on their PO’s, so now you can also filter by Supplier SKU on your Purchase Orders

Lastly…

Thanks to all of our customers for being understanding and compliant with the new user verification process when contacting the Support Team. This verification really is there for the protection of your account and data, so thanks for bearing with us while this is all new.

Finally….

StoreFeeder are on the road at the end of September! We are exhibiting at the eCommerce Expo 2018 at Olympia in London on 26th and 27th September

We are on Stand E362, so come along and have a chat!!

 

As always, if you have any suggestions for improvements or further ways in which we can benefit your business, we would love to hear from you.

https://storefeeder.uservoice.com/

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team

Upcoming Release Updates – 4th July 2018

With the GDPR deadline now passed our team have been able to focus on the software again this month!

There are some new updates for you in the upcoming release scheduled for 19.30 hrs on Tuesday 5th July

New OnBuy Integration

People have been asking so we have delivered. StoreFeeder can now link with UK shopping marketplace OnBuy.

At present this is only order download and despatch/shipping updates but the other functionality including listing download and inventory updates will be following soon.

 

myHermes is now live

Following close on the heels of its big sister Hermes, we can now also integrate with myHermes allowing you even greater direct carrier choice through StoreFeeder. myHermes is primarily for lower volume users and customer wishing to explore the Hermes range of services should contact them to see which solution is the best option for their business

 

Updates on Credit Notes within Xero

When a return is created on StoreFeeder, we send a credit note to Xero for Accounting purposes. Previously this credit note was not referenced in the order page or on the audit logs.

Well now it is! This should make matching credit notes on Xero to StoreFeeder a lot easier.

 

Minimum Supplier Order Quantity now displayed in Product Grid

Many of our customers have minimum order quantities that they must order from their suppliers. Before this was not easy to reference. We have now updated the Product Grid so that there is a new column with the Suppliers Minimum Order Quantity displayed, helping users with their ordering.

To see this column you may need to adjust your page configuration on the Product Page using the tools symbol on the top right of the grid

Lastly…

Thanks to all of our customers for being understanding and compliant with the new user verification process when contacting the Support Team. This verification really is there for the protection of your account and data, so thanks for bearing with us while this is all new.

COMING SOON!!

Keep an eye out on future blogs for more information about forthcoming integrations!!

As always, if you have any suggestions for improvements or further ways in which we can benefit your business, we would love to hear from you.

https://storefeeder.uservoice.com/

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team

 

Upcoming Release Updates – 24th May 2018

With GDPR compliance date looming, a lot of work has been concentrated on this. Hopefully you have now seen the Marketing Preferences page that popped up on login and used the user verifiication function when contacting the Support Team.

For more info on where we are with GDPR currently please see the statement on our website http://storefeeder.com/Company/GDPR

There are a few new updates for you in the upcoming release scheduled for 19.30 hrs on Thursday 24th May

Improvements to Shipping Regions

We have made a number improvements into the user interface and usability of the shipping regions page making it easier to create new shipping regions and edit existing ones

Improvements to Paypal and Sagepay Integration’s

We have made improvements to the way that we integrate with both PayPal and Sagepay when using either of these payment gateways to process MOTO orders inside StoreFeeder

New “status” on Returns

To help with traceability and establishing why goods are returned, the option/status of ‘Faulty’ has added to ‘Reason for Return’ drop down box when returning an order

Delete Courier Consignments

The functionality to delete or cancel a label that has been produced on a despatched order has now been rolled out to all courier options.

Previously this was just enabled on Royal Mail shipping options.

 

As always, if you have any suggestions for improvements or further ways in which we can benefit your business, we would love to hear from you.

https://storefeeder.uservoice.com/

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team