Latest Release Updates – 2nd October 2018

As you may have seen in a previous blog post, the Development Team have been hard at work on work to allow users to take advantage of the new eBay Product Based Shopping Experience (PBSE). We have also been hard at work on further improvements to functionality within StoreFeeder and the StoreFeeder App.

Oh and we had a great time meeting old and new customers at the Ecommerce Expo in London!!

Emailing Tracked Returns Labels

You can now send a customer a Royal Mail Tracked Returns Label directly from the order within StoreFeeder. It does not matter which courier you used to ship the original order, you can email the customer a PDF of a Royal Mail Tracked Return label

To access this great feature, you need to create an email account on StoreFeeder and an email template that will populate the email that is sent from the system for the return. The label is simply attached to the email.

A great time saving way of making returns easier for your customers

For more information on setting this up, please contact the Support Team who will be happy to help

Multiple Products with the same barcode (EAN)

It is quite common now that multiple products have the same EAN or barcode. This has the ability to cause problems when using StoreFeeder’s numerous barcode technology applications, particularly when despatching using barcodes (Barcode Despatch)

Well, now it doesn’t!! If your despatch operative has more than one product in a pickwave with the same EAN, when they scan the barcode on any of these items, the system will open a new popup and ask you to select which is the correct product variation before despatching the order.

Channel Hyperlinks now available on orders

You can now click on the Channel Order Numbers on the Orders Page within StoreFeeder and be taken directly to the corresponding order within your sales channel. Useful for checking payment information, client details etc, this feature is available for eBay, Amazon, Shopify and BigCommerce

App Updates

This one is just for our app users, our consolidated picking feature is now available on the Picking function on the StoreFeeder App

Consolidated Picking allows pickers to carry out a pre-sortation of items while picking to allow easier processing at the despatch stage

As an example, if you are picking 20 orders and you use 4 tote bins on a picking trolley, the system will split the orders so that the items for 5 orders go into each of the totes when picking, making sortation of items at despatch easier

e.g. SKU “ABC” – total pick = 25, place 4 in Tote A, place 7 in Tote B, place 13 in Tote C, place 2 in Tote D

Then when the items get to the despatch area, the packer knows that all items for one order are in the same tote and this reduces the time searching for additional items

Consolidated picking is available as a paper based system for non App users and details of this can be found here

Finally….

As always, if you have any suggestions for improvements or further ways in which we can benefit your business, we would love to hear from you.

https://storefeeder.uservoice.com/

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team

eBay Catalogue – Product Based Shopping Experience (PBSE)

Improved buying and selling on eBay

eBay have launched Product Based Shopping Experience (PBSE) which will make it easier for buyers to find the merchandise that meets their search criteria, and quickly decide which products they want to purchase.

When a buyer searches for an item on eBay, the search results will group together by product to help buyers quickly find the correct product.

This new experience will require you to associate your listings with the eBay catalogue.

With the volume of products and listings on eBay growing, the ability for buyers to find the correct product is getting harder. For every product there are seemingly thousands of listings and buyers often get frustrated in trying to find the correct products from the multitude of listings.

The new Product Based Shopping Experience is aimed to make it easier for buyers to search and find the products they want. The results will be grouped together based on product and condition. much like one of eBay’s main rival marketplaces, with a list of applicable sellers available on each category.

Products will now show Buying Options based on condition for each product that is within the Catalogue and when a user selects a product, the different options available will show on the listing with a link to the list of sellers for that product

As of now, there are certain categories that are now live on eBay. These can be found here. Over the rest of 2018 and through 2019, eBay will be adding more categories.

How to utilise eBay Catalogue through StoreFeeder

There is a full Knowledge Base on the eBay catalogue on the Support Pages of StoreFeeder. You can find full information here

Once you have linked to the new eBay API, you will be able to see a “Link to Catalogue Product” button on the eBay listing page in StoreFeeder

This will allow you to search the eBay Catalogue for matching products using GTIN, MPN or, the new eBay Catalogue identifier, an “ePid”

Once selected, your products listings will then appear in the relevant product eBay Catalogue

For more information on Product Based Selling on eBay, please read the Knowledge Base guide here or contact the StoreFeeder Support Team for more information

 

As always, if you have any suggestions for improvements or further ways in which we can benefit your business, we would love to hear from you.

https://storefeeder.uservoice.com/

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team

Latest Release Updates – 5th September 2018

We have again been hard at work this month, lots of updates in the background but also a new direct integration and some fantastic new features that you will see on StoreFeeder

WooCommerce Direct Integration is now live

We now have a direct integration with WooCommerce.

WooCommerce is one of the fasted growing web platforms in the sector and we are pleased to confirm this direct link.

Existing Storefeeder customers who use the old PHP integration that we used previously should contact the StoreFeeder Support Team for assistance on switching to the direct API.

Updates to Pickwave Creation

Quite a few customers have asked us if they can select multiple SKU’s when creating their pickwaves. Previously, you could only select one SKU, but people needed more flexibility and many customers have batches of similar SKU’s where they want to pick just these SKU’s on the pickwave.

You can now select multiple SKU’s on pickwaves when assigning orders to a picker

Pickwave Tags

This one is just for our app users, but you can now add a pickwave tag to an order and not have to allocate pickwave to a specific picker.

This allows the pickwave to be identifiable but leave the pickwave available on the app for any picker to pick up and start

Better “Reason for Return” options

We hear quite a lot that people need more specific reasons for orders being returned so they can analyse returns to spot trends etc

It would be ridiculous for us to simply add hundreds of reasons which would be useless to most of our customers, so you now have the option on your account to create your own tailored and relevant “Reason for Return” statuses, so that you can really see why orders may be coming back to you

You can now filer by Supplier SKU on Purchase Orders

We understand that some of our clients use Supplier SKU’s on their PO’s, so now you can also filter by Supplier SKU on your Purchase Orders

Lastly…

Thanks to all of our customers for being understanding and compliant with the new user verification process when contacting the Support Team. This verification really is there for the protection of your account and data, so thanks for bearing with us while this is all new.

Finally….

StoreFeeder are on the road at the end of September! We are exhibiting at the eCommerce Expo 2018 at Olympia in London on 26th and 27th September

We are on Stand E362, so come along and have a chat!!

 

As always, if you have any suggestions for improvements or further ways in which we can benefit your business, we would love to hear from you.

https://storefeeder.uservoice.com/

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team

Upcoming Release Updates – 4th July 2018

With the GDPR deadline now passed our team have been able to focus on the software again this month!

There are some new updates for you in the upcoming release scheduled for 19.30 hrs on Tuesday 5th July

New OnBuy Integration

People have been asking so we have delivered. StoreFeeder can now link with UK shopping marketplace OnBuy.

At present this is only order download and despatch/shipping updates but the other functionality including listing download and inventory updates will be following soon.

 

myHermes is now live

Following close on the heels of its big sister Hermes, we can now also integrate with myHermes allowing you even greater direct carrier choice through StoreFeeder. myHermes is primarily for lower volume users and customer wishing to explore the Hermes range of services should contact them to see which solution is the best option for their business

 

Updates on Credit Notes within Xero

When a return is created on StoreFeeder, we send a credit note to Xero for Accounting purposes. Previously this credit note was not referenced in the order page or on the audit logs.

Well now it is! This should make matching credit notes on Xero to StoreFeeder a lot easier.

 

Minimum Supplier Order Quantity now displayed in Product Grid

Many of our customers have minimum order quantities that they must order from their suppliers. Before this was not easy to reference. We have now updated the Product Grid so that there is a new column with the Suppliers Minimum Order Quantity displayed, helping users with their ordering.

To see this column you may need to adjust your page configuration on the Product Page using the tools symbol on the top right of the grid

Lastly…

Thanks to all of our customers for being understanding and compliant with the new user verification process when contacting the Support Team. This verification really is there for the protection of your account and data, so thanks for bearing with us while this is all new.

COMING SOON!!

Keep an eye out on future blogs for more information about forthcoming integrations!!

As always, if you have any suggestions for improvements or further ways in which we can benefit your business, we would love to hear from you.

https://storefeeder.uservoice.com/

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team

 

Upcoming Release Updates – 24th May 2018

With GDPR compliance date looming, a lot of work has been concentrated on this. Hopefully you have now seen the Marketing Preferences page that popped up on login and used the user verifiication function when contacting the Support Team.

For more info on where we are with GDPR currently please see the statement on our website http://storefeeder.com/Company/GDPR

There are a few new updates for you in the upcoming release scheduled for 19.30 hrs on Thursday 24th May

Improvements to Shipping Regions

We have made a number improvements into the user interface and usability of the shipping regions page making it easier to create new shipping regions and edit existing ones

Improvements to Paypal and Sagepay Integration’s

We have made improvements to the way that we integrate with both PayPal and Sagepay when using either of these payment gateways to process MOTO orders inside StoreFeeder

New “status” on Returns

To help with traceability and establishing why goods are returned, the option/status of ‘Faulty’ has added to ‘Reason for Return’ drop down box when returning an order

Delete Courier Consignments

The functionality to delete or cancel a label that has been produced on a despatched order has now been rolled out to all courier options.

Previously this was just enabled on Royal Mail shipping options.

 

As always, if you have any suggestions for improvements or further ways in which we can benefit your business, we would love to hear from you.

https://storefeeder.uservoice.com/

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team

 

Latest Release Updates – May 2018

The latest release is a little less detailed than normal as we have been very busy working on GDPR and the Development Team’s work is now gearing up on the new V3 of StoreFeeder

Here are a few of the latest updates in StoreFeeder this month

GDPR is on the horizon..

The GDPR act will be enforceable from May 25th 2018. There will be many changes coming into force from that date. StoreFeeder will be implementing some new security procedures around logging in to your account.

The first of which will be Cookie Notification and Marketing preference pop ups, on first login after these changes go live they will be presented to you.

The cookies are used for performance purposes only so they are required for StoreFeeder to function.  The marketing preferences are all “opt in” choices so please read them and ensure you understand.

The 2nd change you are going to see is identity verification when contacting us over the phone.  While we are happy to talk to you about generic issues without confirming who you are, if at any point the conversation turns to account specifics we will ask you to identify yourself.  This will be done with a single click within StoreFeeder so please try to ensure you are logged into your account beforehand if you require account specific help.

Our support team will be able to walk you through the process until you have had the chance to see it for yourself.

For more info on where we are with GDPR currently please see the statement on our website http://storefeeder.com/Company/GDPR

Royal Mail Delivery Confirmation Numbers to eBay

We can now update orders on eBay with the Royal Mail Delivery Confirmation number that is generated for standard Royal Mail 24 and 48 items

eBay were previously blocking us from uploading these numbers due to issues with their internal monitoring of tracking numbers which is now resolved

Improvements to Pickwave Information

You can now see who created Pickwaves in the Open and Completed Pickwave tabs to improve traceability of orders through the warehouse

New Supplier Reference Column

We have added a column in the supplier information. Whereas previously there was a column that contains your reference for your client, there is now a column where you can include your Suppliers’s reference for you.

DPD extended liability

We have given you the option to extend the liability level to up to £5000 of cover on items sent via DPD.

Pickwave filter improvement

We have added a filter on the pickwave page that will not show channels past their pick and despatch deadline. A sort of anti-filter if you like. For example first thing most clients want to prioritise a service like prime. Later in the day other despatch methods become a priority so prime could be filtered out.

And finally….

To enable better guidance on margin our pricing records are now recording that last cost price paid.

 

As always, if you have any suggestions for improvements or further ways in which we can benefit your business, we would love to hear from you.

https://storefeeder.uservoice.com/

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team

 

Latest Release Updates: April 2018

We’ve had another busy 3 weeks here at StoreFeeder. This release has focused mainly on behind the scenes developments in preparation for V3 of StoreFeeder, on improvements to the StoreFeeder Rest API and work to improve the StoreFeeder App which is used in conjunction with our PDA’s on the WMS, so you may not spot too many changes following this release.

There are a few things to look out for though

Improvements to Shipping Rules

With delivery companies collecting from you premises at different times during the day, you may now use the shipping rules to factor in the time and day of the order and assign a shipping method for a service that has not yet been collected by the carrier.

This enhancement will be very useful where users wish to utilise Saturday deliveries for all orders that come in on a Friday for example.

Improved Reporting on Top Selling Products

We have now added “Sold in Last 7 Days” as a filterable option on the Top Selling Products section on the dashboard

If a product is selling well or you have a promotion running, you need to react quickly to order more stock, so the Sold in Last 7 days will give you a live view of what is selling well in the past week

 

Lastly, StoreFeeder were at the Internet Retailing Expo 2018 at the NEC late last month. We had a great time meeting existing and new customers alike. Here is a picture of the team on the stand!

 

As always, if you have any suggestions for improvements or further ways in which we can benefit your business, we would love to hear from you.

https://storefeeder.uservoice.com/

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team

Latest Release Updates: March 2018

We’ve had another busy 3 weeks here at StoreFeeder. This release is focused on improving visibility of information and changes on Orders, Listings and Purchase Orders, and our Shipping integration’s

Shipping

StoreFeeder are pleased to announce a brand new shipping integration offering even better shipping solutions for our customers

We can now integrate with APC

 

 

 

 

 

 

 

 

 

If you would like to integrate with APC, please contact the Support Team who will be happy to help

We are also working closely with DHL to have a direct integration, so keep your eyes open for details of this going live soon

 

 

 

 

Amazon Seller Fulfilled Prime – Royal Mail Labels

If you are eligible for Seller Fulfilled Prime, you may be aware now that you must purchase your Royal Mail Tracked labels through Amazon.

StoreFeeder now has the functionality to request Tracked 24 and Tracked 48 labels through Amazon, once you have gone through the setup and approval process with them.

This function supports both Standard and Signed Royal Mail Tracked services

 

 

 

 

 

 

Again, for assistance with setting this up, please contact the Support Team

 

Amazon Prime Pickwave Generation

To aid you in setting up your Seller Fulfilled Prime pickwaves we have now introduced a new column on the pickwave creation screen.  This optional column is hidden by default and can be added by using the spanner button on the pickwave screen.  It will allow you to filter on Prime, Not Prime or All orders.

 

Information Enhancements and Audit Trails

We are always being asked for better information about changes made within StoreFeeder by your staff members, so our team have been busy making more detail. Initially this upgrade is available to Enterprise level customers only or as a chargeable add on for our Banquet customers

We have added the following enhancements:

Improved Audit Trail on orders – This now includes changes to shipping method and address changes.

Purchase Order and Deliveries Log – See who booked in what stock and when on the Purchase Order

Mapping on Listings – See who mapped the listing to the product and when they did it

These great new features will provide even more information to our customers about who is doing what within the software

If you want to find out more about this or if you want to add this to your Banquet Package now, please contact Support Team who will be happy to help you.

 

As always, if you have any suggestions for improvements or further ways in which we can benefit your business, we would love to hear from you.

https://storefeeder.uservoice.com/

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team

StoreFeeder Releases Pricing Profiles

A new year brings further new features from StoreFeeder. Due to changing markets and the increasing need to manage margins, StoreFeeder have released pricing profiles to their enterprise customers.

This feature offers retailers the ability to automatically control their pricing in channel or on a marketplace, giving shop owners peace of mind that profits will be maintained despite fluctuations in the marketplace that are beyond their control.

What is pricing profiles?

Pricing profiles allows shop owners to create a formula using a set of predefined tokens. Pricing profiles can then be linked to listings and a dynamic price will be calculated in accordance with your margin expectation. Anytime that a token changes the price will be recalculated. For example; this will help merchants when a supplier feed updates the cost price of a product. As supplier costs can be one of the tokens assigned to pricing profiles, the listing price will be automatically updated.

ScreenShot

Pricing Profiles by StoreFeeder

 

Tokens

Token

Token examples for StoreFeeder Pricing Profiles

Merchants who use the StoreFeeder platform will have the ability to set their tokens, they can range from currency exchange rates, to cost price, shipping costs, discounts, channel charges and VAT or tax setting. As with all StoreFeeder features this one has been designed with the shop owner in mind. No two business are the same and StoreFeeder have taken this into account in the development of this power pricing tool.

How does Pricing Profiles work?

This feature works via a collection of tokens that can be combined to create a formula that can be applied to products. You can set your tokens which gives flexibility and when setting the pricing for your products you can also use ‘if statements’ to adjust pricing to within your preferred parameters. StoreFeeder has also included a selection of template formulas that subscribers can customise to suit their specific pricing strategy.

Competitive Edge

Pricing profiles can also work within channel. Channels can have a default pricing profile set. This will be selected automatically when creating new listings. Ebay default values can also be set up to have a pricing profile selected.

This means that merchants will be able to set up pricing profiles via an account feature. All StoreFeeder enterprise accounts will automatically get access to this feature, other accounts can have this feature added to their current plan.

Pricing Profiles fulfils the wishes of merchants across the globe. It enables automated control over the single most important aspect of commerce: Margin. StoreFeeder has created a tool that again will enable merchants to focus on the business of trade whilst the details of pricing fluctuations is dealt with.

Come and see us at IRX 2018

The 21st and 22nd March sees the UK’s largest Multi Channel Event, Internet Retailing Expo return the the NEC in Birmingham and StoreFeeder will be there!!

 

 

 

 

 

 

 

We will be there speaking to people about StoreFeeder and giving demonstrations of our brand new PDA’s with the WMS functions!

Come along to Stand D51 and say hello as we also have some freebies to give away!!

We look forward to seeing you there

For more information on the event visit www.internetretailingexpo.com

The StoreFeeder Team