Latest Updates: August Edition (DX Courier integration, eBay Best Offers, Amazon Prime order flag, plus more)

As part of our August updates, we are proud to announce a new integration, and several new additions and improvements to our service.

Further details can be found in our accompanying knowledgebases.


New Integration

We are pleased to announce our newest courier integration: DX.

We now fully support DX Business to Business services. To integrate your DX account to StoreFeeder, see this guide:

Knowledgebase: How to Integrate DX

 


New Features

eBay Best Offers

We now offer support for ‘Best Offers’ on your eBay listings. As part of your payments and default values, you can set your min and max prices

To enable best offers, go to the ‘Payments and handling’ tab of an eBay listing, and you will be able to toggle Best Offers, choosing the minimum best offer price to set on your listings. Only accepted offers will be downloaded into StoreFeeder.

You can also set a Best Offer Auto Accept Price, so when a customer makes a best offer of that price or higher, the order will be automatically accepted.

Don’t forget to check the values you have for your existing eBay listings.

Supplier due dates

We have added the option to set a lead time for each of your suppliers in order to calculate due dates for purchase orders.

You can find this option on the ‘Edit/View supplier’ page, enter a number of days, and this will automatically adjust the due date on any PO raised for this supplier by that number of days.

If no value is set, it will default to one day.

 


Additions and Improvements

Amazon Prime Orders

StoreFeeder now supports Amazon Prime orders across many of our features and pages.

When an Amazon Prime order is imported into StoreFeeder, it will now be flagged as such. You can filter for your Amazon prime orders in the Orders Overview and Picking pages.

Additionally, you can now include Amazon Prime orders as a criterion for Shipping Rules.

Preserve Sales setting for eBay listings

We have added an option for your eBay listings, which will prevent any updates except for inventory levels being made to eBay listings that are currently part of an active sale.

The Save and Upload button on the Listing Details pages will be hidden while this setting is switched on, and the listing is part of an active sale.

You can find the toggle in your eBay integration settings:

CSV Order Import: New Company fields

We have added 2 new fields that can be mapped when uploading your orders, Billing Company and Shipping Company.

When you import an order with these fields mapped, the billing and shipping address company names will be visible in shipping and billing address details.

Change calculator for offline payments

When you create a new order with an offline payment, we have added a handy change calculator.

When an amount is typed into the Cash received field, the change to give to the customer will be automatically calculated.

Alternate PayPal Email Address for eBay Listings

For our customers who utilise different transaction rates offered on different PayPal accounts, we have added the option to override the email address associated with particular eBay listings in StoreFeeder.

We have added a PayPal Email Override options to:

  • The eBay Listing Import Export page
  • The ‘eBay Settings’ tab on any eBay listing
  • On the Payment Settings

By using any of these options, you can control the PayPal account you wish to use for each of your listings.

Create New Products in Mirakl Marketplace from StoreFeeder

Where previously you could only create Mirakl listings for existing product EANs, we have built in the functionality to create listings for wholly new products.

A new ‘Edit’ option has been added to Mirakl listings where you can input images, attributes, and product descriptions, before saving your listing and uploading it to channel ready for internal approval.

For information on this feature, and how to integrate your Mirakl store, see

Knowledgebase: Create a new Mirakl product from StoreFeeder

Knowledgebase: How to Integrate with Mirakl

 


If you have any further suggestions for improvements, or suggestions as to how we can sever your business even better, let us know by visiting our User Voice service.

From all of us here at StoreFeeder, we wish you an enjoyable and productive remaining few weeks of Summer. Look out for our next set of updates at the end of this month. Happy selling!

 

Published on: 8 Aug 2017 @ 11:34

Latest Updates: June Edition (Feature trials, data filtering improvements)

StoreFeeder’s software is ever evolving to better accommodate the needs of our clients and their businesses.

We will be rolling out some exciting new features over the coming months, so please watch this space.

Below are the brief descriptions of the newest updates to StoreFeeder for June, due for release 14/06/17

 

New features

Feature Trial – Consolidated Picking

We are currently undergoing early access trials for our new Consolidated Picking Feature with a select group of clients before it is made available to all.

This time-saving feature allows your orders to be split across totes ready for quicker and more efficient picking and packing. With this feature, you can choose to consolidate your picking by pickwave or individual orders.

With this feature, you will be able to get a list of products you need, rather than a list of orders. When active, this feature will also produce newly designed picking and packing notes.

To familiarise yourself with the feature, see this knowledgebase: Consolidated Picking in StoreFeeder

Watch this space for an update on this feature and its availability.

 

Improvements

Confirmed by Supplier button on Purchase Order Page

A new button has been added to allow you to mark your purchase orders in ‘Awaiting Confirmation’ status as ‘Confirmed by Supplier’.

Please note that this button will not be available if the purchase order in is any status other than ‘Awaiting Confirmation’. 

Shopify Variant Products

We have improved the way variant product listings are displayed in Shopify. Listings will now be uploaded in order according to their ‘variant attributes’ that you set. This way, your customers will be able to view your listings in exactly the order you would like them to be seen.

You can view these values in (‘Products‘>’Product Attribute Manager‘)

New Supplier Postcode Validation

As a security measure and to prevent errors, Postcode validation is now used when adding a new supplier.

 

More columns for data filtering

By UserVoice request, we have added a variwety of additional optional columns. To add these columns, visit the page specified and select the columns you require from the filtering tool drop down boxes as shown:

Picker Productivity Report

Added the following columns: ‘Despatch Time’, ‘Total items’, ‘Time taken’, ‘Average time per order’, and ‘Average time per item’.

Picking Sheet

Added optional ‘Brand’ column.

Returns Report

Added two new optional columns, ‘Returned to inventory’ and ‘Returned by’.

Manage Orders Page

Added ‘Shipping company’ optional column.


If there is a way our software can better benefit your business, please voice your opinions and let us know at https://storefeeder.uservoice.com/

From all of us here at the StoreFeeder team, happy selling!

Published on: 13 Jun 2017 @ 15:50

Latest Updates: May Edition Part 3 (Parent Order Returns, Designated Pickers, Country Specific VAT Numbers, Pickwave Improvements, Bug Fixes)

We understand how integral StoreFeeder can be to the day-to-day operation of our clients’ businesses, so our most recent update has focussed on improvements and fixes based on your feedback.

We are continuing to develop the service we offer, shaping and tweaking StoreFeeder to be as user-friendly and intuitive as possible.

Here is the rundown of the last set of updates for May:

Functionality Improvements

 

Parent Order Returns

When returning an order on your ‘View Orders’ page, the return line used to replace the order line.

Now, a new ‘child’ line will be created underneath for each return, so you can view the original order, and any returns, in an easier and more intuitive manner.

This also means that multiple returns will be supported per order, with the details of numbers of stock returned clearly visible on each child line.

New Purchase order Status

For better control over your ordering process, we have added the option to mark Purchase Orders as ‘Confirmed by supplier’

Improved user status: Designated Pickers

In your General User Information page in your StoreFeeder settings, we have added a toggle to mark your users as Designated Pickers. This way, your designated pickers will appear in alphabetical order on the top of the list when assigning a picker to your pickwaves.

All users will be automatically marked designated pickers, so you will need to manually turn this option off for your other users. You will still be able to select non-designated pickers from the bottom of the list.

Note that this only apply to admins. For non admin users, the picker is automatically defaults to that person.

CC option for email notifications

We have added a field ‘Email CC’ on the customer information page, so copies of any email communication to the customer will be sent to any additional email addresses you specify.

Country Specific Vat Numbers

In your company identity settings, we have added the option to add Country Specific Vat Numbers which will automatically be applied to any orders you send to those countries.

Please note that when you sell your products to EU countries, there are specific monetary thresholds over which you must declare tax in that country.

Knowledgebase: Country Specific Vat Numbers

HMRC: VAT: how to report your EU sales

Improved Pickwave page

By request, we have added additional details to the pickwave page:

  • A ‘live’ status showing how many orders are despatched at the point of viewing
  • An extra field to display the despatched orders in the pickwave
  • Despatched orders / order totals are now displayed on the Picking page

Greater Rest API Functionality

You can now create orders, up to a maximum of 5 at a time, directly via the rest API.

Click here for our API Documentation

Postcode for eBay proximity Searches

In accordance with eBay’s listing specifications, your postcode is now used in addition to your city for your eBay listings. This is to improve eBay’s proximity searches, as customers are more likely to be shown listings from retailers closer to their location.

The potcode used is your integration postcode, and not that of the product warehouse. Please note that your postcode data is never made customer visible within eBay, and appears only as part of your return address labels.

 

Bug Fixes

 

Fixed a bug that caused some products in ‘awaiting return’ status to be incorrectly marked as ‘returned’.

Fixed a bug that allowed some users to create Purchase Orders when they did not have the correct user permissions.

Fixed a rare bug where the order status ‘awaiting return’ was incorrectly adding stock back into some inventories.

Fixed a bug where the ‘Stock take by pick bin’ report was displaying total stock as opposed to stock by location, and fixed some currency symbol formatting errors.


Your feedback is valuable to us, and allows us to tailor our service to better serve your business. Get in touch at https://storefeeder.uservoice.com/ to let us know what you think.

From all of us here at StoreFeeder, happy retailing.

 

Published on: 1 Jun 2017 @ 07:40

Latest Updates: May Edition Part 2 (Price Minister Integration, New Reports, Functionality Improvements)

It’s been a very busy month here at StoreFeeder, and our developers have been implementing more and more improvements to your service.

New Integration: Price Minister

We at StoreFeeder are very pleased to announce our newest integration: Price Minister. This Paris based company has the second most commonly visited ecommerce site in France, with 22 million members, and 9 million visitors per month. Price Minister represents a huge potential revenue source for our customers who trade regularly with European markets.

Knowledgebase: How to integrate with Price Minister

New Reports

Based on client feedback, we have improved one existing report and added three new reports to provide you with better data for your business.

Adjustment Report

This report now also displays your deliveries, and the columns have been adjusted to more smartly organise the data.

Orders Despatched by Courier Report

To assist with your courier comparisons, this new report provides data on the number of orders, the value of those orders, and the services and shipping costs for each of your courier services.

Picker Productivity report

By popular request, this new report allows you to choose a picker, and will show you how many orders are picked, their average despatch time, and average number of orders picked per day.

Refunds Summary Report

This new report uses your order data to inform you of the causes of your refunded products. You can filter by channel, supplier, or reason to view your refunds history.

Note that you will need to add permissions in your user settings in order to view this report.

Functionality Improvements

Despatched Order Email Settings

We have included two new sub-options on the ‘Email Settings’ page, which allow you to send notification emails to your customers when your orders reach ‘Shipped by Supplier’ and/or ‘Shipped by Amazon’ status.

Knowledgebase: Email Settings

Purchase Orders

Additional information is now visible when raising a purchase order, including ‘Product Special Attribute’.

Knowledgebase: Creating a Purchase Order

Orders Overview

‘Order Tax’ is now a filterable field on the Orders and Picking grids, so you can filter international orders from domestic orders by tax class.

Listings Overview

On the ‘Listings Overview’ page, you can choose to export all of your listings at once, rather than being limited to a maximum of 500, as with products.

Proof of Delivery for Royal Mail Online Business Account holders

To prove you have despatched your orders through Royal Mail, ‘Manifest Number’ and ‘Manifested On’ data will now be visible in the ‘Order Process Details’ section when you view or edit an order.

This will provide you with a link to the correct manifest so you can reproduce the manifest paperwork. This combined with a screenshot of your ‘Order Process Details’ on the  should be enough information to prove postage.

Manage Products Page

‘Warehouse Zone’ has been added as an optional filterable field for products, so you can filter your products and group them by their physical location.


That’s it for May’s updates. Please keep checking the blog for more features, and remember to use our Uservoice Service to request any more changes we can make for you.

Thank you to all our clients.

The StoreFeeder Team

Published on: 17 May 2017 @ 09:03

Latest Updates: May Edition (UK Mail Predelivery Notifications, API & Purchase Order Improvements)

Here at StoreFeeder we know our clients’ seller ratings and reputations are paramount. We now have several more ways of ensuring the satisfaction of your customers by confirming your deliveries, and keeping your customers informed of when they should expect your products to arrive.

Here is a rundown of the new features and additions to your StoreFeeder service:

UK Mail Predelivery Notifications

For our customers who send their products via UK Mail, we have introduced a new predelivery notification setting.

You can now enter your preferred notification method, SMS or email, and your customers’ phone number or email address details will be automatically passed to UK Mail’s notification service each and every time you ship your products with them.

For a guide on how to activate this setting, see this knowledgebase:

Knowledgebase: Creating a UK Mail Integration

API Improvements

To assist our clients who ship internationally, improvements have been made to the API to include our new tax classes, and country specific tax rates.

Additionally, you can now get the statuses of your Purchase Orders through the API too.

For more information, view our API documentation.

 

Purchase Orders Improvements

By popular request, and to assist with visibility of your ordering and supplies, we have added a new ‘Raised by’ column which will display the name of the person who raised each of your Purchase orders.


If you have any further queries, comments, or suggestions for improvement, please use our User Voice page. You can also vote on the suggestions made by others. The top suggestions become our newest features.

From all of us here at StoreFeeder, we hope you enjoy the Spring days. Happy selling!

 

Published on: 4 May 2017 @ 14:03

Latest Updates: April Edition (New Manifest Page, Generate Purchase Orders in Other Currencies, Shopify Listings Product Tax)

Our developers have been working hard as always to fulfil your new feature requests. Our April release is now live, and consists of three new features:

 

New Manifest Page

We have implemented major changes to the manifesting page, so you can now manage your outstanding or completed manifests separately.

This new feature allows for a comprehensive rundown of your completed manifests, including the details of each manifested order, along with the options to reprint your manifest paperwork, or resubmit a manifest to the carrier.

Knowledgebase: How to Manifest Your Pickwaves

 

Create Purchase Orders in other Currencies

We recognise that some of our customers source from overseas suppliers, so now you can specify the required currency for your Purchase Orders in your Supplier Information page, and we will recalculate your supplier prices for you based on up-to-date exchange rates.

Knowledgebase: Create Purchase Orders in Other Currencies

 

Specify Product Tax for Shopify Listings

We now include product tax fields for Shopify Orders. Depending on the products you sell, you may need to specify whether or not you need to add tax to your prices.

New Shopify listings will have tax added as a default, but if you need to change any of these values, see our knowledgebase for instructions:

Knowledgebase: Adding Product Tax to Shopify Listings

 

Coming Soon

We will be adding new pages for simplifying and handling Courier File Exports, for our customers who utilise courier services without APIs. Expect a full entry and knowledgebase for this feature soon.


If there is a way in which we can benefit your business, please do get in contact and let us know. It may become our next major feature.

storefeeder.uservoice.com

On behalf of all of us here at StoreFeeder, happy selling!

 

Published on: 24 Apr 2017

Latest Updates: March Edition Part 2 (New Website, Mirakl, Booking in Deliveries & more)

Here’s a roundup of the newest changes we have implemented into StoreFeeder. Remember, our customers are our first priority, so if you have a suggestion on a change we can make that would benefit your business, please do get in touch, and we’ll see what we can do.

Make a suggestion on User Voice

Contact Us

 

Overall Visual Improvements

You may have noticed that we have a new website. This change has been made to better showcase our newer features and reflect our growing business. You can expect the website to change more as we continue to refine the look and feel. Likewise, this blog and our API documentation have undergone a pallet swap to match the new colour scheme.

When you log into your StoreFeeder, you will notice a change in the way that figures are displayed on your dashboard. The statistics are now filtered by tabs, and we have added the option to display your units and averages. This is so your dashboard can display more complex data about your orders, and load quicker than before.

 

New Integration: Mirakl

The first of our two newest channel integrations is the Mirakl marketplace. StoreFeeder now fully supports many Mirakl hosted marketplaces such as Game and Halfords.

Knowledgebase: How to integrate with Mirakl

 

Functionality Improvements

We have made it easier to Book in and Write off Deliveries, by improving the Purchase Order Information page.

A button has been added to remove all written off stock from the purchase order, and the recalculation of line totals has been improved, and deleted line items will no longer appear.

Additionally, the default tax class of 20% has been changed. This value will now be dependent on the Tax Class value you have set for your products on the Product Information page. If your product has no Tax Class value set, the previous default will apply.

Knowledgebase: Booking in a Delivery

We have improved the layout and loading times of Despatched Order Reports. Data is now better displayed in defined columns, and the system will prevent exports of more than 1000 items to prevent the system from timing out and slowing your order processing.

We have made a slight change to our Magento logos, so orders from V2.x are more easily distinguishable from V1.x orders.

 

Coming Soon

We will soon be introducing a new Manifest Page, which will give you the option to view your outstanding or completed manifests separately. Additionally, you will be able to view a detailed rundown of each order in each manifest, and finally, we will be implementing the option to reprint or resubmit manifests.

Knowledgebase: How to Manifest your Pickwaves

Keep an eye out for when this feature goes live.

 


From all of us here at StoreFeeder, we wish you a productive and lucrative Easter. Enjoy the sunshine, and happy selling!

 

Published on: 5 Apr 2017 @ 15:28

Latest Updates – March Edition

Our Major March release is now live, so here is a summary of the newest features and improvements to your StoreFeeder service.

 

New Features:

By request from one of our valued customers, a new field is now available on product pages: Product Special Attribute. This allows you to add additional information for products that can be displayed on invoices.

Knowledgebase: Product Special Attribute

For Enterprise level customers, we offer the Multi-Stock Location service. In your product information, you can assign multiple stock locations to a single product, and perform either immediate transfers in StoreFeeder, or produce transfer lists for your warehouse operatives.

Knowledgebase: Adjusting your Stock Locations

Knowledgebase: Transferring your Stock Locations

 

Improvements:

For ParcelForce integration users, we have updated to ParcelForce’s newest API, and as part of this, character limits for addresses has been increased from 25 to 40.

We now import Amazon product tax codes (PTC) automatically for all your Amazon orders.

A new Save Cost Price to Product optional feature has been added to Purchase Orders. When you raise a Purchase Order, it will now automatically load in the costs of your products. If you then have to change the cost on the purchase order (such as when your supplier tells you the cost has increased), the adjustment will now automatically update your product price too. The On/Off switch for this feature can be found in your View/Edit Suppliers page.

Knowledgebase: Supplier Settings

 Performance improvements have been made to the way we performing Sending Shipment and Tracking Data to BigCommerce. Some of our customers had noticed issues with a small number of BigCommerce orders. This update should speed up the processing, and ensure the correct data is transmitted every time.

A change has been made so that when you Split an Order on the Edit Orders page, the Shipping Method and Packaging Size for that order will be automatically recalculated, so you won’t need to do anything more with it.

Visual changes have been made to Priority Orders, and we have included ‘A’ and ‘P’ stamps anywhere you can see your orders to signify if an order ‘Requires Attention’, or is a ‘Priority Order’.

Knowledgebase: Priority/Attention Required orders in StoreFeeder

 

Coming Soon

We are pleased to soon be adding Hermes to our growing list of courier integrations.

Knowledgebase: How to Integrate with Hermes

An improvement will be made soon to the Manifesting page.


We expect smaller updates to follow this one to bring in more new features and improvements.

Your feedback is important to us, so please let us know what you think. If there are any changes we can make to the quality of your service, or if you have an idea to save yet more time for your business, get in touch.

 

The StoreFeeder team 2017

 

Published on: 10 Mar 2017 @ 11:56

Lastest Updates – February Edition

Our latest set of updates is now live. We have taken your feedback on board, and integrated two new major features, along with many improvements to our services.

Below is a short summary of each new additon. For more details, see our knowledgebases, or conatct our team at hello@storefeeder.com.

 

Newest features

1) We have added an Offline Payment option to the Edit Order and MOTO order pages.

In order to streamline the order input process, we have added a new option: Offline payment. When you select this option, you will be asked to specify the type of order:

  • Cash
  • Credit
  • Point of Sale
  • Other

This allows you to specify where your order came from without the need for long and cumbersome menus. When selecting other, you will be able to input your own descriptions if you wish.

Note that when selecting Cash or Credit payments, a payment reference number will be required. Additionally, this feature will allow you to process negative payments if you need to, for refunds and suchlike.

Knowledgebase article: Creating MOTO orders in Storefeeder

 

2) We have added the ability to Archive products.

This feature has been included by popular request from our userVoice service.

There are many reasons why you may wish to hide products from your StoreFeeder interface, from seasonal or promotional stock, or simply to tidy your Manage Products page to cut down the amount of time it takes to process orders.

Products marked as ‘archived’ cannot be added to new orders or purchase orders. They will still be displayed if they are present in any existing listings or purchase orders, and their sales histories will still be accessible.

You can access this feature as a bulk action from your ‘Manage Products’ or as a button on your ‘Product Overview’ pages.

Furthermore, you can filter your products to display archived or non-archived products, and designate products as archived during your CSV product imports.

You can reverse the archiving process at any time by selecting your archived products and clicking the ‘unarchive’ button.

Knowledgebase article: Archiving Products

 

Improvements

 

1) We have added an Out of Stock Threshold to listings pages in BigCommerce.

This option was previously missing, but is now available to select alongside import and export.

2) EBay Click & Collect settings have been improved and simplified.

If you are a user of this service, you will now need to specify in your channel specific settings which option you are eligible for, ‘pickup and drop off’, or ‘pick up in store.’ When you view or create eBay listings from now, there will be a single ‘Click and Collect’ option.

Note that your listings will be adjusted retroactively, so you will need to check if your options are correct.

Knowledgebase article: eBay Click and Collect

3) For our API users, we have added the ability to have a note per order line when you are creating Purchase Orders.

4) The size of the address on ParcelForce labels has been increased to 40 characters to match their new size allowance.

5) For your Amazon listings, we have added the ability to enter different Multiple Product Number (MPN) values.

6) We have added the ability to included a ‘Reason’ field for bulk inventory updates.

When you are performing a bulk inventory update via a spreadsheet, there is now the option to include a reason as a field mapping.

7) We have renamed some of the fields for Kit Products to make the process clearer and more intuitive.

Knowledgebase article: Creating Kit Products

8) The process for setting up Courier Labels has been simplified.

When setting up a new courier who use their own labels, you will no longer need to call their support services to set up labels correctly. Instead, you will be able to choose from a dropdown and specify whether your labels are integrated or separate.

Lastly, 4×3 labels are being phased out, but are still available on special request.

Knowledgebase article: Setting up Courier Labels


That’s it for February’s updates. Remember to use our User Voice service if you have any  suggestions for future updates, or you wish to vote on the subjects already raised.

 

From all of us here at StoreFeeder, thank you for your suggestions, and happy retailing!

 

Published on: 8 Feb 2017 @ 13:30

Lastest Updates – January Edition

Our developers here at StoreFeeder have been busy as usual, and our newest update is now live. Aside from the next big planned integrations, here are the latest changes integrated into StoreFeeder:

Improvements

As promised, we have made improvements to the processing speed of several key pages and features of our website:

  • iText report generation
  • HTML report generation
  • Warehouse and Channel Permissions pages
  • Orders Overview page
  • Listing Overview page

Keep an eye out for future updates, as we are continuing to improve the efficiency of our service.

Additions

Here at StoreFeeder, we think it is very important to reduce accidents when cloning. Now, if you are use the clone product feature, and you have multiple products selected, a confirmation check box will appear, to prevent unwanted products being created by accident.

We have added additional units of measure to your product information pages where necessary, to improve consistency across all of your pages.

We have added extra product information on order lines for your recognised products. When you are adding products to an order, a small ‘i’ symbol will be visible next to the product SKU. Hover over the icon to display:

  • Weight
  • MPN
  • Packaging Size
  • Packaging Quantity

We have added more functionality to the REST API. You can now include stock locations in your queries. For a full list of queries, go to http://api.storefeeder.com/V2/Help for more information.

Because we know there can be a wide variety of reasons why an order may be returned, we have added 2 new return options to the ‘Order Override’ feature:

  • To be re-sent
  • Not Received

Fixes

We noticed that some of your phone order channels were not appearing on your dashboard when filtering by company identity. We have fixed this so that all order channels now appear on your dashboard and can be filtered for appropriately.

We fixed a bug that allowed the saving and importing of products with a Packaging Quantity of 0.

Lastly, we removed the ability to order the same product twice when only 1 is in stock, as having multiple tabs open could let you order the product twice in some circumstances.


If you have any suggestions for improvements you would like to see, or any ideas for how we can improve our service and your experience, you can get in touch with us at: https://storefeeder.uservoice.com/

Your feedback is not only important to us, but it shapes the StoreFeeder software. Your top suggestions will become our newest updates.

 

From all of us here, Happy retailing!

 

The StoreFeeder Team

 

Published on: 25 Jan 2017 @ 14:44