Amazon Business has arrived…

After a few months of hard work, StoreFeeder is now happy to launch our link to Amazon Business

What is Amazon Business?

Amazon Business is a new competitive marketplace for B2B products on Amazon.co.uk that serves the procurement needs of businesses of every size. Purchasing online for businesses has never been easier. Whether you are a sole trader, a buyer in a mid-size company or a procurement executive in a large multi-national firm, Amazon Business has the products and services to serve your online shopping needs. Register for a free account today and save time and money while buying over a hundred million products in product categories such as laptops, computers, printers, office supplies, office furniture, hand tools, power tools, safety equipment, office kitchen essentials and cleaning supplies.

For more information about Amazon Business, visit www.amazon.co.uk/business-seller

How do i get involved?

Amazon allows you to activate a feature called Amazon Business on your seller account. This means you are able to offer business buyers competitive B2B prices and discounts. StoreFeeder supports setting business prices against your listings. Adding a business price can increase your chance of a sale.

How do i connect on StoreFeeder?

Amazon Business is available for Amazon UK , DE  and FR  – you will find the settings on the corresponding channel types in StoreFeeder

For full information about the Amazon Business solution on StoreFeeder, please visit the Knowledge Base page

https://support.storefeeder.com/KnowledgeBase/Details/?id=257

From all of us here at StoreFeeder, happy Business selling!!

The StoreFeeder Team

Black Friday? What’s it all about? And is it worth it?

With the tedious inevitability of an unloved season, Black Friday is almost upon us. Retailers the world over will be slowly rubbing their hands over the promise of untold riches and consumers are getting their fighting gear and armour dusted off to go and grab them bargains. However, online merchants and indie traders may be gasping for air in a fit of debilitating panic at the prospect of cutting margins even further in the quest to hit a profit.

All of this for an American engineered tradition, designed to get our colonial cousins off the sofa and out spending the day after Thanks Giving. I suppose we can thank the likes of Wallmart, who had the genius idea of selling TVs the size of small planets for 50p, causing a tidal wave of shopping flavoured hooliganism and over spending the likes of which has not been seen since the Millennium Dome project. Black Friday is big business no mistake, but is it worth it?

StoreFeeder works with merchants of all sizes. We provide a system that gives them scalability to handle a Black Friday stampede any day of the week. When we look at our network and server capacity this time of year it hits a pace unknown throughout the first three quarters of the trading year. Headlines like: This Will be a Trillion Dollar Christmas fly around the internet like bats on amphetamine, fuelling the frenzy and the excitement.

Looking at the numbers, eCommerce grows every year. However, it is the likes of Amazon who managed to take 45% of all online sales on Thanks Giving and 54.9% of all Black Friday online sales last year, closely followed by the likes of Walmart and Best Buy.

It is not disputed that ecommerce is now a dominant force in retail, and that Black Friday will drive millions of customers and billions in revenue. Black Friday is starting to look very much like a club for the behemoths of retail on and offline and maybe as a small trader or merchant, just maybe, it may be worth sitting on the side-lines and just watching the madness unfold?

Let me explain, the world’s largest retailers have been planning their Black Friday campaigns since the lights went down on the last one. In the last few weeks their marketing machines and buying staff have been working tirelessly through teaser campaigns and media leaks to get the punters hyped about the last Friday in November. Thus, ensuring a good turnout. So why not keep your prices as they are? Make sure that you provide a good product and service for a fair price. Utilise your good reviews and just sit back and take advantage of the fact that traffic over that last weekend in November is going to be off the charts and Black Friday or not, some of it is bound to come your way.

Sounds mad? Let’s look at Next. The UK retailer didn’t do Black Friday until last year. It is unknown at time of writing if they will go again this year. Granted they discount through the year, but the big deals come after Christmas. They stay true to their traditional Boxing Day sale (December 26th for you guys outside the UK). The Brits will get up pre-dawn, venture to their local branch and queue. The Brits love queuing. When the doors open at 5 or 6am they’ll pile in – they won’t scrap, they’ll just shop ‘til they drop. Next has preserved this tradition and because of that it still means something. And whilst other retailers cut their margins in November, Next used to hold out because they know they have a Boxing Ace up their sleeve. And the customers love it. The good news for Next is, that going online with Directory has worked well and the online Boxing day sale also produces a digital bonanza giving them another revenue boost.

They may do Black Friday this year, they may not. Many would say not doing Black Friday is madness, but taking advantage of massively inflated online traffic, and huge footfall on the high street by keeping your powder dry for a real sale after Christmas (just like in the old days), may be the method to a peculiar but profitable kind of madness.

Latest Release Updates – 17th October 2018

The latest software update is quicker than normal for StoreFeeder, we just could not wait to release these new updates!

As always, there has been a lot of work in the background but we have some exciting new updates in this software release

Etsy Integration is LIVE!!

Focused on handmade or vintage items and supplies, as well as unique factory-manufactured items, Etsy is growing in popularity in the ecommerce sector and StoreFeeder are excited to launch our direct integration

At present this is only order download and despatch/shipping updates but the other functionality including listing download and inventory updates will be following soon.

For more information on setting this up, please contact the Support Team who will be happy to help

Improvements to the Suggested Stock Transfers

We have improved the functionality of suggesting, to users of Multiple Stock Locations, when inventory requires moving from one location to another.

Previously StoreFeeder only suggested a transfer when stock in the primary pick bin reached zero. This was too late in some circumstances. So the system will now monitor selling rates and suggest a transfer of stock when the inventory level reaches less than 7 days worth of sales.

Of course, these are only suggestions, but it will give you some warning that if sales continue, the stock will run out soon in that pick bin

Using Supplier SKU and Carton EAN on the App

This one is just for our app users, you can now do product interrogation and goods in using the Supplier SKU or Carton EAN

So where goods are delivered in an outer with a different barcode, this can now be scanned to confirm the contents of the box

Purchase Order Archive

We did it with Products, so now you can do it with Purchase Orders.

We like to keep StoreFeeder and clean and easy to use as possible, so filling up pages with old Purchase Orders seemed to go against this.

Just like products, you can now set Purchase Orders to be archived, so they are still there in the background if you ever need them, but not cluttering up your main page on StoreFeeder

Easier to navigate tabs

If you use StoreFeeder in multiple tabs on Google Chrome or Firefox, then this will help you out

The tabs along the top of the browser will now show the name of the page you are on within StoreFeeder, like Orders Page, Products Page etc so navigating to the correct tab will now be a breeze

Coming Soon….

Amazon Business

We have been working very hard on integrating with Amazon Business

For more information on Amazon Business, please click here. More details will be released closer to the go live date

DHL Integration

And the big name links keep coming with the addition of DHL to our integrated carriers that users can use to ship their orders through StoreFeeder. We are a matter of days away from this going live, so keep an eye out on the blog for further information

If you have a DHL account and want to start using this through StoreFeeder, contact the Support Team who will discuss available services and advise when you will be able to use DHL services

Retrospective Stock Reports

This one has been asked for by numerous clients, so we listened! You will be able to input a date and time from the past and StoreFeeder will email you a .CSV file with the inventory stock levels at that point in the past.

So put the calculators down and close the spreadsheets, the data is right there for you.

Keep an eye on the blog page for updates on all these upcoming features!

Finally….

As always, if you have any suggestions for improvements or further ways in which we can benefit your business, we would love to hear from you.

https://storefeeder.uservoice.com/

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team

Latest Release Updates – 2nd October 2018

As you may have seen in a previous blog post, the Development Team have been hard at work on work to allow users to take advantage of the new eBay Product Based Shopping Experience (PBSE). We have also been hard at work on further improvements to functionality within StoreFeeder and the StoreFeeder App.

Oh and we had a great time meeting old and new customers at the Ecommerce Expo in London!!

Emailing Tracked Returns Labels

You can now send a customer a Royal Mail Tracked Returns Label directly from the order within StoreFeeder. It does not matter which courier you used to ship the original order, you can email the customer a PDF of a Royal Mail Tracked Return label

To access this great feature, you need to create an email account on StoreFeeder and an email template that will populate the email that is sent from the system for the return. The label is simply attached to the email.

A great time saving way of making returns easier for your customers

For more information on setting this up, please contact the Support Team who will be happy to help

Multiple Products with the same barcode (EAN)

It is quite common now that multiple products have the same EAN or barcode. This has the ability to cause problems when using StoreFeeder’s numerous barcode technology applications, particularly when despatching using barcodes (Barcode Despatch)

Well, now it doesn’t!! If your despatch operative has more than one product in a pickwave with the same EAN, when they scan the barcode on any of these items, the system will open a new popup and ask you to select which is the correct product variation before despatching the order.

Channel Hyperlinks now available on orders

You can now click on the Channel Order Numbers on the Orders Page within StoreFeeder and be taken directly to the corresponding order within your sales channel. Useful for checking payment information, client details etc, this feature is available for eBay, Amazon, Shopify and BigCommerce

App Updates

This one is just for our app users, our consolidated picking feature is now available on the Picking function on the StoreFeeder App

Consolidated Picking allows pickers to carry out a pre-sortation of items while picking to allow easier processing at the despatch stage

As an example, if you are picking 20 orders and you use 4 tote bins on a picking trolley, the system will split the orders so that the items for 5 orders go into each of the totes when picking, making sortation of items at despatch easier

e.g. SKU “ABC” – total pick = 26, place 4 in Tote A, place 7 in Tote B, place 13 in Tote C, place 2 in Tote D

Then when the items get to the despatch area, the packer knows that all items for one order are in the same tote and this reduces the time searching for additional items

Consolidated picking is available as a paper based system for non App users and details of this can be found here

Finally….

As always, if you have any suggestions for improvements or further ways in which we can benefit your business, we would love to hear from you.

https://storefeeder.uservoice.com/

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team

eBay Catalogue – Product Based Shopping Experience (PBSE)

Improved buying and selling on eBay

eBay have launched Product Based Shopping Experience (PBSE) which will make it easier for buyers to find the merchandise that meets their search criteria, and quickly decide which products they want to purchase.

When a buyer searches for an item on eBay, the search results will group together by product to help buyers quickly find the correct product.

This new experience will require you to associate your listings with the eBay catalogue.

With the volume of products and listings on eBay growing, the ability for buyers to find the correct product is getting harder. For every product there are seemingly thousands of listings and buyers often get frustrated in trying to find the correct products from the multitude of listings.

The new Product Based Shopping Experience is aimed to make it easier for buyers to search and find the products they want. The results will be grouped together based on product and condition. much like one of eBay’s main rival marketplaces, with a list of applicable sellers available on each category.

Products will now show Buying Options based on condition for each product that is within the Catalogue and when a user selects a product, the different options available will show on the listing with a link to the list of sellers for that product

As of now, there are certain categories that are now live on eBay. These can be found here. Over the rest of 2018 and through 2019, eBay will be adding more categories.

How to utilise eBay Catalogue through StoreFeeder

There is a full Knowledge Base on the eBay catalogue on the Support Pages of StoreFeeder. You can find full information here

Once you have linked to the new eBay API, you will be able to see a “Link to Catalogue Product” button on the eBay listing page in StoreFeeder

This will allow you to search the eBay Catalogue for matching products using GTIN, MPN or, the new eBay Catalogue identifier, an “ePid”

Once selected, your products listings will then appear in the relevant product eBay Catalogue

For more information on Product Based Selling on eBay, please read the Knowledge Base guide here or contact the StoreFeeder Support Team for more information

 

As always, if you have any suggestions for improvements or further ways in which we can benefit your business, we would love to hear from you.

https://storefeeder.uservoice.com/

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team

Latest Release Updates – 5th September 2018

We have again been hard at work this month, lots of updates in the background but also a new direct integration and some fantastic new features that you will see on StoreFeeder

WooCommerce Direct Integration is now live

We now have a direct integration with WooCommerce.

WooCommerce is one of the fasted growing web platforms in the sector and we are pleased to confirm this direct link.

Existing Storefeeder customers who use the old PHP integration that we used previously should contact the StoreFeeder Support Team for assistance on switching to the direct API.

Updates to Pickwave Creation

Quite a few customers have asked us if they can select multiple SKU’s when creating their pickwaves. Previously, you could only select one SKU, but people needed more flexibility and many customers have batches of similar SKU’s where they want to pick just these SKU’s on the pickwave.

You can now select multiple SKU’s on pickwaves when assigning orders to a picker

Pickwave Tags

This one is just for our app users, but you can now add a pickwave tag to an order and not have to allocate pickwave to a specific picker.

This allows the pickwave to be identifiable but leave the pickwave available on the app for any picker to pick up and start

Better “Reason for Return” options

We hear quite a lot that people need more specific reasons for orders being returned so they can analyse returns to spot trends etc

It would be ridiculous for us to simply add hundreds of reasons which would be useless to most of our customers, so you now have the option on your account to create your own tailored and relevant “Reason for Return” statuses, so that you can really see why orders may be coming back to you

You can now filer by Supplier SKU on Purchase Orders

We understand that some of our clients use Supplier SKU’s on their PO’s, so now you can also filter by Supplier SKU on your Purchase Orders

Lastly…

Thanks to all of our customers for being understanding and compliant with the new user verification process when contacting the Support Team. This verification really is there for the protection of your account and data, so thanks for bearing with us while this is all new.

Finally….

StoreFeeder are on the road at the end of September! We are exhibiting at the eCommerce Expo 2018 at Olympia in London on 26th and 27th September

We are on Stand E362, so come along and have a chat!!

 

As always, if you have any suggestions for improvements or further ways in which we can benefit your business, we would love to hear from you.

https://storefeeder.uservoice.com/

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team

Upcoming Release Updates – 4th July 2018

With the GDPR deadline now passed our team have been able to focus on the software again this month!

There are some new updates for you in the upcoming release scheduled for 19.30 hrs on Tuesday 5th July

New OnBuy Integration

People have been asking so we have delivered. StoreFeeder can now link with UK shopping marketplace OnBuy.

At present this is only order download and despatch/shipping updates but the other functionality including listing download and inventory updates will be following soon.

 

myHermes is now live

Following close on the heels of its big sister Hermes, we can now also integrate with myHermes allowing you even greater direct carrier choice through StoreFeeder. myHermes is primarily for lower volume users and customer wishing to explore the Hermes range of services should contact them to see which solution is the best option for their business

 

Updates on Credit Notes within Xero

When a return is created on StoreFeeder, we send a credit note to Xero for Accounting purposes. Previously this credit note was not referenced in the order page or on the audit logs.

Well now it is! This should make matching credit notes on Xero to StoreFeeder a lot easier.

 

Minimum Supplier Order Quantity now displayed in Product Grid

Many of our customers have minimum order quantities that they must order from their suppliers. Before this was not easy to reference. We have now updated the Product Grid so that there is a new column with the Suppliers Minimum Order Quantity displayed, helping users with their ordering.

To see this column you may need to adjust your page configuration on the Product Page using the tools symbol on the top right of the grid

Lastly…

Thanks to all of our customers for being understanding and compliant with the new user verification process when contacting the Support Team. This verification really is there for the protection of your account and data, so thanks for bearing with us while this is all new.

COMING SOON!!

Keep an eye out on future blogs for more information about forthcoming integrations!!

As always, if you have any suggestions for improvements or further ways in which we can benefit your business, we would love to hear from you.

https://storefeeder.uservoice.com/

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team

 

Upcoming Release Updates – 24th May 2018

With GDPR compliance date looming, a lot of work has been concentrated on this. Hopefully you have now seen the Marketing Preferences page that popped up on login and used the user verifiication function when contacting the Support Team.

For more info on where we are with GDPR currently please see the statement on our website http://storefeeder.com/Company/GDPR

There are a few new updates for you in the upcoming release scheduled for 19.30 hrs on Thursday 24th May

Improvements to Shipping Regions

We have made a number improvements into the user interface and usability of the shipping regions page making it easier to create new shipping regions and edit existing ones

Improvements to Paypal and Sagepay Integration’s

We have made improvements to the way that we integrate with both PayPal and Sagepay when using either of these payment gateways to process MOTO orders inside StoreFeeder

New “status” on Returns

To help with traceability and establishing why goods are returned, the option/status of ‘Faulty’ has added to ‘Reason for Return’ drop down box when returning an order

Delete Courier Consignments

The functionality to delete or cancel a label that has been produced on a despatched order has now been rolled out to all courier options.

Previously this was just enabled on Royal Mail shipping options.

 

As always, if you have any suggestions for improvements or further ways in which we can benefit your business, we would love to hear from you.

https://storefeeder.uservoice.com/

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team

 

Latest Release Updates – May 2018

The latest release is a little less detailed than normal as we have been very busy working on GDPR and the Development Team’s work is now gearing up on the new V3 of StoreFeeder

Here are a few of the latest updates in StoreFeeder this month

GDPR is on the horizon..

The GDPR act will be enforceable from May 25th 2018. There will be many changes coming into force from that date. StoreFeeder will be implementing some new security procedures around logging in to your account.

The first of which will be Cookie Notification and Marketing preference pop ups, on first login after these changes go live they will be presented to you.

The cookies are used for performance purposes only so they are required for StoreFeeder to function.  The marketing preferences are all “opt in” choices so please read them and ensure you understand.

The 2nd change you are going to see is identity verification when contacting us over the phone.  While we are happy to talk to you about generic issues without confirming who you are, if at any point the conversation turns to account specifics we will ask you to identify yourself.  This will be done with a single click within StoreFeeder so please try to ensure you are logged into your account beforehand if you require account specific help.

Our support team will be able to walk you through the process until you have had the chance to see it for yourself.

For more info on where we are with GDPR currently please see the statement on our website http://storefeeder.com/Company/GDPR

Royal Mail Delivery Confirmation Numbers to eBay

We can now update orders on eBay with the Royal Mail Delivery Confirmation number that is generated for standard Royal Mail 24 and 48 items

eBay were previously blocking us from uploading these numbers due to issues with their internal monitoring of tracking numbers which is now resolved

Improvements to Pickwave Information

You can now see who created Pickwaves in the Open and Completed Pickwave tabs to improve traceability of orders through the warehouse

New Supplier Reference Column

We have added a column in the supplier information. Whereas previously there was a column that contains your reference for your client, there is now a column where you can include your Suppliers’s reference for you.

DPD extended liability

We have given you the option to extend the liability level to up to £5000 of cover on items sent via DPD.

Pickwave filter improvement

We have added a filter on the pickwave page that will not show channels past their pick and despatch deadline. A sort of anti-filter if you like. For example first thing most clients want to prioritise a service like prime. Later in the day other despatch methods become a priority so prime could be filtered out.

And finally….

To enable better guidance on margin our pricing records are now recording that last cost price paid.

 

As always, if you have any suggestions for improvements or further ways in which we can benefit your business, we would love to hear from you.

https://storefeeder.uservoice.com/

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team

 

Latest Release Updates: April 2018

We’ve had another busy 3 weeks here at StoreFeeder. This release has focused mainly on behind the scenes developments in preparation for V3 of StoreFeeder, on improvements to the StoreFeeder Rest API and work to improve the StoreFeeder App which is used in conjunction with our PDA’s on the WMS, so you may not spot too many changes following this release.

There are a few things to look out for though

Improvements to Shipping Rules

With delivery companies collecting from you premises at different times during the day, you may now use the shipping rules to factor in the time and day of the order and assign a shipping method for a service that has not yet been collected by the carrier.

This enhancement will be very useful where users wish to utilise Saturday deliveries for all orders that come in on a Friday for example.

Improved Reporting on Top Selling Products

We have now added “Sold in Last 7 Days” as a filterable option on the Top Selling Products section on the dashboard

If a product is selling well or you have a promotion running, you need to react quickly to order more stock, so the Sold in Last 7 days will give you a live view of what is selling well in the past week

 

Lastly, StoreFeeder were at the Internet Retailing Expo 2018 at the NEC late last month. We had a great time meeting existing and new customers alike. Here is a picture of the team on the stand!

 

As always, if you have any suggestions for improvements or further ways in which we can benefit your business, we would love to hear from you.

https://storefeeder.uservoice.com/

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team