Latest Release Updates – 14th November 2019

Welcome to the latest Release Update blog post.

I hope you’re all ready for Black Friday just around the corner? Whether you’re slashing prices on clothes, farm machinery or anything in between; StoreFeeder and the team behind it will be right there with you to help make things run smoother during this exceptionally busy time.

As always, there has been a lot of work in the background but there have been some great updates and new features released this month, the highlights of which are below:


Sending Purchase Orders to Xero

A heavily requested feature from our customers is for StoreFeeder to be able to send purchase orders to Xero and we’ve been working on exactly that.

Currently, this feature is going through a beta testing period and will only be available to select accounts who express an interest in using it and providing feedback for us.

If you’d like to be an early adopter of this new feature, please get in touch with our support team and we will see what we can do for you.


Splitting Pickwaves by Courier & Maximum Size

A cracking feature here that I know will save a lot of time for a lot of you reading this. You can now split pickwaves by courier upon creation and determine the maximum amount of orders that can be on a pickwave created this way.

As an example when you’re on the picking screen and you select, let’s say 100 orders, then hit the ‘Create Pickwave’ button you’ll be presented with the following options, two of which you’ll see are brand spanking new:

New options added to the Create Pickwave Options screen.

If you toggle ‘Split By Courier’ to ‘On’ then when you click the ‘Create Pickwave’ button StoreFeeder will split the 100 orders selected into as many pickwaves as there are couriers across those orders.

If you have multiple integrations for one courier then there will be a pickwave for each integration rather than one for that single courier.

So what about the Max Pickwave Size option? Well, that can be used whether you’re using the Split By Courier option or not and it will determine how many orders can go into a single pickwave and split it accordingly. In our example above we have set the max pickwave size to 20 and for the sake of this example let’s assume we are only shipping by a single Royal Mail integration. Once the ‘Create Pickwave button is clicked the following will happen:

100 Royal Mail orders / max pickwave size of 20 = 5 separate pickwaves of 20 Royal Mail orders.

I hope that this feature will save you and your staff valuable time when planning out the day’s work.


Pricing Profiles Min & Max Price Settings

Customers who make use of our excellent Pricing Profiles feature will be happy to hear that you can now set minimum & maximum prices on listings that have pricing profiles associated with them.

This new addition to pricing profiles will mean that it won’t be possible for your price to be adjusted below margin and conversely, it won’t be possible to raise your prices to an unattractive state to customers.

The new fields for setting the minimum and maximum prices on your listing can be found in the same place you would set/change a pricing profile on a listing as shown below:

Where to set/change a pricing profile on the edit listing page.

Once that link has been clicked you’ll see the option to set a minimum and maximum price that the profile linked to the listing will be able to adjust the listing price too.

New minimum & maximum price fields.

If you have a lot of listings that are already set up with pricing profiles and don’t want to go into each one and change this setting then never fear, you can change this setting in bulk through our Listing Import/Export feature.

If this has made you curious about our Pricing Profiles feature and you’re now wondering what it can do for your business then please, by all means, get in touch with our sales team on 0115 857 2431 (option 1).


Finally….

There have been some great new features and fixes implemented this release and we hope you find them useful in one way or another.

As always we’ll keep working hard to provide you with the best service we can.

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team

Are you Brexit Ready?

Welcome to a special blog post featuring everyone’s favorite B-word.

With the possibility of a hard Brexit (or no deal Brexit) happening, it’s a great time to make sure you are aware of the information that needs to be going out on customs declarations and the level of detail that’s necessary.

So that’s exactly what this article is going to cover, customs declarations and what you can do to help your customers get their parcels quicker.

Image Credit – https://www.freepik.com/free-vector/brexit-text-with-united-kingdom-eu-flag_893471.htm – Background vector created by starline – www.frepix.com

What Might Happen if you Don’t Fill Out the Declaration Properly

The consequences of not filling out this information properly could be anything from the parcel having to be opened and checked, to it simply being returned back to you.

Either way, not filling declarations out properly will likely result in delays to your orders arriving at their destination which may ultimately lead to customer dissatisfaction.

We thought we’d provide you with as much information as we’re aware of to help you combat this and provide the best experience you can to your customers.


The CN22 and What it Should Contain

One of the most commonly used customs declaration forms is the CN22. This is the standard customs declaration label the goes on parcels being delivered internationally by Royal Mail.

As it stands currently, a CN22 must be used if your goods are being transported outside of the EU, up to the value of £270. Pretty soon, if we do end up leaving the EU, this will mean that CN22’s will be required on goods being transported inside of the EU as well.

If the orders value is over £270 then a CN23 will be needed. This can be generated through StoreFeeder by going to the edit order page and clicking ‘Order Shipping’ on the left side. You’ll find an option on this page to generate a CN23.

A CN22 in all its glory.

Fortunately, the majority of sections on a CN22 are numbered (1) – (8) which will make it a lot easier to explain which areas I’m referencing. The only part that isn’t numbered and is mandatory is the check boxes at the top of the CN22; think of this as declaring your reason for sending, you can tick more than one box if necessary.

(1) Package Content Details – The important thing to note here is that this cannot be vague; writing “Shoes” wont quite cut it. Something more along the lines of “1 Pair of Men’s Size 9 Leather Brogues” would be more sufficient. In short, you must state the quantity and item you are sending in as much detail as possible.

(2) Weight – The exact weight of the corresponding item stated to the left; this MUST be declared in kilograms.

(3) Value – The value that the end customer has paid for the corresponding product in the details section. This must be written as the amount paid proceeded by the currency code of the country the parcel is being despatched from e.g. 25.00GBP.

(4) HS Code (Commodity Code) – A set of numbers that categorise the goods in your parcel, meaning that customs are able to apply fees/charges correctly. You can find out the HS code for your goods by visiting https://www.gov.uk/trade-tariff. Having HS codes on your customs declarations will become a necessity soon so it’s a good idea to start getting into the habit.

(5) Country of Origin – State the countries that the product’s you are sending were manufactured and assembled in.

(6) Weight Total – The sum of the weights stated in the above column, again this has to be stated in kilograms.

(7) Total Value – The sum of the values stated in the above column, again the correct currency code and symbol that you use must be stated here.

(8) Date & Signature – The date entered here needs to be the date the CN22 is signed and then the signature should be of the person sending the parcel.


That’s a Lot of Detail to Fill Out!

I know that’s what you might be thinking but worry not; StoreFeeder has made this a simple process and will pre-populate CN22 forms for you with data you enter into StoreFeeder, so no need to fill out these forms manually.

We have informed our customers a number of times about electronic customs and the need for these details to be completed on the products. We even have a knowledge base article on this subject:

https://support.storefeeder.com/KnowledgeBase/Details/?id=275

A little time taken now will mean that your despatch process will remain smooth and quick.


What Information Do I Need to Give StoreFeeder?

You’ll need to head to the Shipping & Handling page on your products and you will see a section called ‘Customs Details’.

Here, you will need to enter important product information relative to the CN22:

  • Product Type Description – This auto fills section (1) from above.
  • Country of Manufacture – Choose one from the drop-down list.
  • Product Harmonised Code – Also known as a commodity code; you can find the specific code for your products using this website – https://www.gov.uk/trade-tarif.

Other information that already exists on the product and the order, will complete the other sections of the CN22 form, for example:

  • Weight – Taken from the weight field on the product.
  • Value – This is what the customer has paid for each item and the total amount paid for the order.

Although StoreFeeder can do the majority of the work for you, please be aware that you will still need to date and sign every CN22 label!


But I Have Thousands of Products!

Fear not, for all these fields are available to update on products using the Product Import/Export feature on StoreFeeder.

Go to ‘Products > Product Import Export’ and select the correct fields from the drop-down list. We have grouped them together to make this more convenient for you.

Once you have exported and filled in the required fields, simply do the import from the file using the ‘Import (Update Existing)’ tab in the left-hand column and this will update the information in the ‘Shipping & Handling’ section of your products.


What About Couriers that Don’t Use CN22’s?

The CN22 is only relevant for Royal Mail international shipments but other couriers do handle international shipments.

Most of these have electronic customs processes which take this information from the ‘Shipping & Handling’ section of your products and process this electronically without the need for an additional label.

If you use a different courier, please contact StoreFeeder Support if you need any further information on your specific courier.


That’s All Folks!

We hope this has been informative; if you knew everything then you now know it better and if you didn’t then we hope this helps reduce the chances of delays on your shipments.

As always, we’ll keep working hard to provide you with the best service we can.

From all of us here at StoreFeeder, happy shipping!

The StoreFeeder Team

Latest Release Updates – 23rd October 2019

Welcome to the latest Release Update blog post.

With Brexit constantly being in a “will they, wont they” state, things seem to be changing across many of the sales channels and couriers we integrate with in a bid to be Brexit ready. As a result, we’ve been exceptionally busy making sure we’re ready too!

As always, there has been a lot of work in the background but there have been some great updates and new features released this month, the highlights of which are below:


Changes to Amazon Shoe Category Attributes

THIS IS EXCEPTIONALLY IMPORTANT IF YOU SELL SHOES ON AMAZON

Amazon have made some changes to how shoes need to be listed and as such we have added extra attribute fields that will need to be filled in order to keep your shoe listings live. All the new fields you’ll need to fill in can be found in the attributes section on your Amazon listings that are in the ‘Shoe’ category.

The first thing to note is the ‘Target Gender’ is now a mandatory field to fill in for shoe listings. What you enter in this field will also determine which other new fields need to be filled out so it’s important to know what’s going to be in this field first.

Target Gender is now a mandatory field for shoe listing.

So once you know what’s going to be in that field then you can move on to filling in the new mandatory listings; they are nicely listed together as shown below so you don’t have to find each one in the list, it’s big enough as it is!

It’s worth noting that the fields that include ‘Unisex’ are only mandatory if your ‘Target Gender’ is set to unisex. If this is the case then the fields with ‘Unisex’ in them would be for one gender of your choice and the fields without ‘Unisex’ would be for the other (It doesn’t matter which way round this is).

List of new mandatory fields for shoe listings.

It’s worth noting that there are two fields here that are not always mandatory. Shoe Size To Range & Shoe Size To Range Unisex are only mandatory if you are selling footwear that fits multiple sizes.

It’s incredibly important that your listings are updated to conform to Amazon’s new rules for shoe listings so make sure this is done as soon as you get the chance to avoid listing downtime.


Magento Advanced Inventory Settings

To enhance your Magento listing experience we’ve expanded what can be set in StoreFeeder by adding a range of advanced inventory features. These can found and edited on any of your Magento listings by clicking the “Advanced Inventory” option on the left hand side.

You’ll now be presented with the inventory options shown in the image below. By default these options are set to use your Magento config default settings, so if you’d like to customise them you’ll need to set the slider on the far right hand side to ‘No’ before you do so.

If you’re going to make changes to a listing and you have said listing across multiple store views, you’ll need to make sure the changes to these settings are applied to all Magento listing’s for that product. If you don’t do this, the changes you’ve made wont be applied to your listing properly.

You can also change these settings in bulk using our listing import/export feature, a guide on how to do this can be found here:

https://support.storefeeder.com/KnowledgeBase/Details/?id=99-02.-How-to-use-the-Listing-Import%2FExport-Feature


DX Multiple Label Support

Originally our DX integration only allowed for single label consignments, which meant that DX users would have to split larger orders down in StoreFeeder if they would have to be sent over multiple parcels.

Rejoice, as this is no longer the case! You’ll now be able to generate multiple labels for your DX orders without the extra faff of having to split them down in StoreFeeder first.


Finally….

There’s been some great new features and fixes implemented this release and we hope you find them useful in one way or another.

As always we’ll keep working hard to provide you with the best service we can.

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team

Latest Release Updates – 9th October 2019


Welcome to the latest Release Update blog post.

It’s getting colder and colder out there folks so whack the kettle on and chuck some logs on the fire as I tell you about today’s StoreFeeder updates.

As always, there has been a lot of work in the background but there have been some great updates and new features released this month, the highlights of which are below:


eBay Fraud Prevention Check

Given the stories that surfaced regarding payment email scams on eBay we decided it would be best to introduce a feature on StoreFeeder that should minimise the possibility of this happening to our customers.

On your eBay integration page you’ll now find an option to keep a list of approved seller PayPal email addresses. The addresses you list here will be used to verify listings and orders we receive from eBay are under your PayPal e-mail address so that the cash ends up in your bank account and not in the hands of others.

These fields can be found under the eBay Specific section of your eBay integration page.

If StoreFeeder recognises an order or listing with an unapproved seller PayPal email address it will mark it with an ‘Attention Required’ flag, so make sure you’re keeping an eye out on your StoreFeeder dashboard for orders appearing there!


Sales by Brand Report

We’ve added a useful new report to our ever growing list; the sales by brand report allows you to (you guessed it!) see how each brand is performing for you in a specified time frame.

To access this report you’ll need to have an admin account grant you permission to do so. They can find the option under Users Permissions > Reports > Products > Sales by Brand.


Finally….

There’s been some great new features and fixes implemented this release and we hope you find them useful in one way or another.

As always we’ll keep working hard to provide you with the best service we can.

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team

Latest Release Updates – 12th September 2019


Welcome to the latest Release Update blog post.

Parliament might be closed but StoreFeeder most certainly isn’t! We’re back this month with another smashing update, the most significant of which being our Not On The High Street integration going live.

As always, there has been a lot of work in the background but there have been some great updates and new features released this month, the highlights of which are below:


Not On The High Street Integration Live for all Customers

Last month you may remember that we mentioned that we were looking for early adopters for our new NOTHS integration. Well we’ve decided to release it for all to use now!

Currently this integration supports importing orders and sending shipping updates to channel.

You can now link your NOTHS store to your StoreFeeder account by adding a new integration, clicking ‘Marketplace’ and then selecting ‘Not On The High Street’.

The only thing you’ll need is an API Token which you can create by visiting your admin panel on your NOTHS seller account.


Requisitions – Traffic Light System

We’ve added a useful new column to our requisitions page; you should now see a column titled ‘Meets Minimum Order Value’. This has been implemented to help save you and your suppliers some hassle as you’ll be able to see at a glance if the requisition meets the suppliers minimum order value.

To make it even easier, we’ve added a traffic light system to it; if the suggested order meets the minimum order value, you’ll see a green tick. On the flip-side, if it doesn’t you’ll see a red cross. Take a look at the picture below, this is what you should see:

If you do see a red cross you can mouse over it to see how far you are away from the minimum order amount, like so:


Bluepark Updates

Two updates to our Bluepark integration that will certainly be useful to those with an integration.

The first is that we will now download all images when importing Bluepark listings. Originally we only imported the first image which wasn’t always ideal; this update should remedy that!

Secondly, we’ll now only download active listings from your Bluepark channel. Originally we downloaded inactive ones as well which was fine but caused some issues when creating listings through Bluepark. Now a listing will have to be active before we look to import it.


Finally….

There’s been some great new features and fixes implemented this release and we hope you find them useful in one way or another.

As always we’ll keep working hard to provide you with the best service we can.

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team

Latest Release Updates – 23rd August 2019


Welcome to the latest Release Update blog post.

Football is back and so are we with another update. I hope you’re all making the most of these final summer days as Autumn creeps ever closer and the nights draw in, it’ll not be long before Christmas is here!

As always, there has been a lot of work in the background but there have been some great updates and new features released this month, the highlights of which are below:


New Integrations – Fruugo & Not On The High Street!

Exciting news here, we are further expanding our range of integrations by adding new integrations with Fruugo and Not on the High Street.

These two integrations aren’t fully live just yet as we will be having a more controlled release but if you would like to be one of our early adopters then by all means get in touch with us.

If you’re interested in becoming an early adopter for either Fruugo or NOTHS, please get in touch with our support team here.


New Shipping Rule Criteria – Line Count

A handy new addition to our available shipping rules criteria that’s been requested plenty of times in the past; you can now set a line count rule so that a shipping method may be selected depending on whether an order is single or multi-line.

You can do this using the field shown below when you are creating a new shipping rule. You can also change existing shipping rules if you wish.


Collapsible Sections on Picking and Scanning Pages

A quality of life update; we’ve added the option to collapse & expand the details section(s) at the top of both the picking & scanning pages.

This will allow for a lot more space on the page to display both orders and products which should make life easier for your picking team.

See here an example from the ‘Edit Pickwave’ page:

Before
After

You’ll also see we’ve added the pickwave number to the top left of the page so that you can still see it when the details section is collapsed.

Your decision whether to collapse the section or not will be remembered by StoreFeeder so that if you return to the page, the section will be either collapsed or remain expanded depending on your previous choice.


Added Currency Code to CN22’s

To help differentiate between similar currency symbols we’ve decided to add the currency code after costs on your CN22 labels.

An example of the change can be seen below:


Finally….

There’s been some great new features and fixes implemented this release and we hope you find them useful in one way or another.

As always we’ll keep working hard to provide you with the best service we can.

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team

Latest Release Updates – 10th July 2019


Welcome to the latest Release Update blog post.

How’s everyone’s summer going? It seems like we can’t quite win with the weather, one moment it’s scorching the next it’s monsoon season!

As always, there has been a lot of work in the background but there have been some great updates and new features released this month, the highlights of which are below:


Amazon VAT Calculation Service Compatibility

This image has an empty alt attribute; its file name is Amazon-logo.jpg

If you are enrolled in the Amazon VAT Calculation Service program then we can now generate and upload invoices & credit notes for your shipments through StoreFeeder and send them to Amazon for you.

For more information on switching this feature on, check out our knowledge base by clicking here.                


StoreFeeder App – Pick in Reverse Option

For our StoreFeeder App users we have a new feature this month – the pick in reverse option. This will allow a picker to pick from stock locations Z-A rather than A-Z.

This should help those of you who find that pickers are crossing over each other and obstructing each other’s work in the warehouse, we hope that this option can make picking more efficient.

To use this feature, simply press the ‘Start in Reverse’ button on an open pickwave.

The ‘Start in Reverse’ button found on an open pickwave.

WooCommerce Tracking Number Update

For our WooCommerce users we have a nice new update for you. You can now send tracking numbers to your customers when their order is despatched.

When a customers order is despatch through StoreFeeder, a ‘WooCommerce Order Update’ email will be sent to the customer alongside their WooCommerce despatch email that will contain a note with their tracking information on. I should look a little like this (with your company name rather than StoreFeeder):

WooCommerce tracking number note on an “Order Update” e-mail.

You can also personalise this note if you so wish, though there is already a default template in place that we’ve set up if you’d rather not.

For more information on how to turn on and use this feature, please see our knowledge base by clicking here.


Finally….

There’s been some great new features and fixes implemented this release and we hope you find them useful in one way or another.

As always we’ll keep working hard to provide you with the best service we can.

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team

Latest Release Updates – 17th May 2019

Welcome to the latest Release Update blog post.

I hope you’ve all been having as good of a month as English football has; a clean sweep of this season’s major European finalists, something that has never happened for English teams before!

As always, there has been a lot of work in the background but there have been some great updates and new features released this month, the highlights of which are below:


Option to Send Royal Mail Delivery Confirmation to Amazon

Just like with our eBay integration we have now added the option to send Royal Mail delivery confirmation numbers to Amazon if no tracking information exists for an order after despatch.

If you want to activate this feature you can do so by visiting your Amazon integration and switch the toggle pictured below to “On”:

A word of caution before using this feature – Please note that sending delivery confirmation numbers can have an impact on your percentage of late deliveries. For more information, please contact Amazon support.


BluePark RRP Update

A useful feature for our BluePark users, we’ve added a field to your BluePark product’s listing page that will allow you to update your RRP so you can show your customers the sweet deals you’re offering.

Above is as seen on a simple listing. Below is as seen on a variant listing’s variants.

If you already have a host of BluePark listing you’d like to add an RRP to, you can do so using our Listing Import/Export feature, more information on how to do so can be found on our knowledge base: How to use the Listing/Import Feature.


Hermes International Support

For those who ship globally this one might be of interest for you, we now support international shipping through our Hermes integration.

You wont have to change anything, you’ll be able to use Hermes international shipping without creating a new integration or editing anything in any way.


Finally….

There’s been some great new features and fixes implemented this release and we hope you find them useful in one way or another.

As always we’ll keep working hard to provide you with the best service we can.

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team

Latest Release Updates – 2nd May 2019

Welcome to the latest Release Update blog post.

I hope you are all well and that the mix of thunderstorms and sunshine have kept you on your toes! Today’s update sees us mostly working on background updates to StoreFeeder but that doesn’t mean we don’t have new features to talk about.

As always, there has been a lot of work in the background but there have been some great updates and new features released this month, the highlights of which are below:


eBay Click & Collect Support

Great news! StoreFeeder now supports click and collect through your eBay channel.

By that we mean that you can now download & upload dimensions on your eBay listings and, providing they meet eBay’s standards, will be made eligible for click & collect automatically. The options to add dimensions to your product/listing can be found on the product’s product page and eBay listing page.

You will, of course, need to have enabled click & collect on your eBay account in order for this to have any effect.


Despatching of Multiple DPD Local Parcel Consignments now Possible

Previously it was not possible to despatch multiple DPD local parcel consignments through StoreFeeder. This has now been changed so you can despatch multiple DPD Local orders with no issue.


Amazon Despatch Notification Speed Increase

Through some behind the scenes magic we’ve managed to accelerate the speed at which despatch notifications are distributed to your Amazon channel’s customers by 400%!

We hope both you and your customers notice a difference.


Filter by Country on the Refund Summary Page

We’ve added an option to our Refund Summary page that will allow you to filter by Country. We know that some of our customers need this for accounting purposes so we made it happen.

Finally….

There’s been some great new features and fixes implemented this release and we hope you find them useful in one way or another.

As always we’ll keep working hard to provide you with the best service we can.

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team

Latest Release Updates – 4th April 2019

Welcome to the latest Release Update blog post.

With March now behind us we’re kick starting April with a fresh update for you all. I hope you weren’t all subject to too many April Fools!

As always, there has been a lot of work in the background but there have been some great updates and new features released this month, the highlights of which are below:


DHL Integration Released

For those of you who have been using our new DHL integration this may not come as news but to the rest of you, our DHL integration is now up and running!

As with all our integrations, if you want to set up one with DHL you will need to head over to “Settings“->”Integration Manager“->”+New Integration“.

For further help on setting up an integration for DHL, please see our knowledge base – 01. Integrating with DHL Express.


URL Slug changes in WooCommerce

WooCommerce gets some more treatment this update with changes to URL slug settings within StoreFeeder.

Previously the slug within a WooCommerce listing URL was, by default, the product SKU. This however, was not very effective for website SEO so we have now added a feature that allows you to choose what we generate the URL slug from.

If you head over to your WooCommerce integration page you will see there is now an option under “WooCommerce Settings” titled “Generate slug from”. You can then choose where we generate the URL slug from, from the drop down list as shown in the picture below:

Don’t forget to save any settings you change by hitting the save button at the bottom of the page!


Time that user’s last logged in on StoreFeeder

We’ve added an additional log to the “Users” page that shows what time they last logged on, this is a useful addition to this page for a plethora of reasons.

You can find the time last logged in under the “Last Logged In” column next to the date which the user last logged in on.


Finally….

There’s been some great new features and fixes implemented this release and we hope you find them useful in one way or another.

As always we’ll keep working hard to provide you with the best service we can.

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team