Author: Ian

StoreFeeder has become ‘Secure’Feeder, with two great new additional security features, which are available to all account holders.We have added Multi-Factor Authentication and IP Address restriction features to the system. Multi Factor Authentication Multi-Factor Authentication delivers an extra layer of protection for user accounts that significantly decreases the risk of unauthorized access. Enforcing the use […]
When orders get cancelled, certain actions happen within StoreFeeder to un-allocate stock from the order etc. But what happens if that order has already been placed on a pickwave, and is in progress? Well if you are an app user for picking and utilise the barcode despatch function via the website, StoreFeeder now has the […]
Here is the latest information around IOSS. Please read the below carefully before contacting us. Marketplaces: IOSS will be mandatory for marketplace channels such as eBay, Etsy etc. They will handle the EU VAT on orders and pass us their IOSS number which we then pass to the couriers when you despatch the orders. You […]
As you will be aware, the July 1st implementation date for IOSS is getting close. You can see StoreFeeder’s current position on the blog post we did last week. We have still not received any information from Amazon and eBay have still not updated the API connection so we can test the work we have […]
The 1st July implementation date is fast approaching so we are letting our customers know what has been done on StoreFeeder around the new IOSS requirements. This page from our partners at Royal Mail gives a good overview of the IOSS regulations: Royal Mail Guide And also a guide from our partners eBay: eBay Guide […]
Following Friday’s blog post about Amazon VTR it appears there is still some confusion regarding Royal Mail Delivery Confirmation numbers (DCN) & CRL services.  The details from Amazon themselves are very vague and it differs depending on which support representative answers the query.  So below is the situation as we understand it, this may not […]
I’m sure you are all aware and have been contacted by Amazon about the new initiative regarding the Valid Tracking Rate (VTR) and the need to hit 95% VTR. We have done the required changes to ensure the correct carrier code that Amazon requires is sent over along with the tracking reference. I’m sure you […]
The new normal, is anything but normal. We hope that you are all finding a path through this peculiar time and that you are managing to keep your eCommerce business going one way or another. At StoreFeeder we are trying to help you navigate the pandemic and one idea we had was to ask some […]
It is an uncertain time in the eCommerce world. Some sellers are seeing big spikes in orders as Self Isolation boredom kicks in, while others have seen sales virtually disappear or they have taken the decision to shut their online business for the short term. For the latter, this is a tough period, so what […]
As the COVID-19 epidemic continues to develop around the world, the carriers’ ability to deliver your orders is also changing. As a helpful guide to keep you up to date, we have the links below to all the major UK carriers so you can get the latest information on shipments: The latest information can be […]