Latest Release Updates – 17th May 2019

Welcome to the latest Release Update blog post.

I hope you’ve all been having as good of a month as English football has; a clean sweep of this season’s major European finalists, something that has never happened for English teams before!

As always, there has been a lot of work in the background but there have been some great updates and new features released this month, the highlights of which are below:


Option to Send Royal Mail Delivery Confirmation to Amazon

Just like with our eBay integration we have now added the option to send Royal Mail delivery confirmation numbers to Amazon if no tracking information exists for an order after despatch.

If you want to activate this feature you can do so by visiting your Amazon integration and switch the toggle pictured below to “On”:

A word of caution before using this feature – Please note that sending delivery confirmation numbers can have an impact on your percentage of late deliveries. For more information, please contact Amazon support.


BluePark RRP Update

A useful feature for our BluePark users, we’ve added a field to your BluePark product’s listing page that will allow you to update your RRP so you can show your customers the sweet deals you’re offering.

Above is as seen on a simple listing. Below is as seen on a variant listing’s variants.

If you already have a host of BluePark listing you’d like to add an RRP to, you can do so using our Listing Import/Export feature, more information on how to do so can be found on our knowledge base: How to use the Listing/Import Feature.


Hermes International Support

For those who ship globally this one might be of interest for you, we now support international shipping through our Hermes integration.

You wont have to change anything, you’ll be able to use Hermes international shipping without creating a new integration or editing anything in any way.


Finally….

There’s been some great new features and fixes implemented this release and we hope you find them useful in one way or another.

As always we’ll keep working hard to provide you with the best service we can.

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team

Latest Release Updates – 2nd May 2019

Welcome to the latest Release Update blog post.

I hope you are all well and that the mix of thunderstorms and sunshine have kept you on your toes! Today’s update sees us mostly working on background updates to StoreFeeder but that doesn’t mean we don’t have new features to talk about.

As always, there has been a lot of work in the background but there have been some great updates and new features released this month, the highlights of which are below:


eBay Click & Collect Support

Great news! StoreFeeder now supports click and collect through your eBay channel.

By that we mean that you can now download & upload dimensions on your eBay listings and, providing they meet eBay’s standards, will be made eligible for click & collect automatically. The options to add dimensions to your product/listing can be found on the product’s product page and eBay listing page.

You will, of course, need to have enabled click & collect on your eBay account in order for this to have any effect.


Despatching of Multiple DPD Local Parcel Consignments now Possible

Previously it was not possible to despatch multiple DPD local parcel consignments through StoreFeeder. This has now been changed so you can despatch multiple DPD Local orders with no issue.


Amazon Despatch Notification Speed Increase

Through some behind the scenes magic we’ve managed to accelerate the speed at which despatch notifications are distributed to your Amazon channel’s customers by 400%!

We hope both you and your customers notice a difference.


Filter by Country on the Refund Summary Page

We’ve added an option to our Refund Summary page that will allow you to filter by Country. We know that some of our customers need this for accounting purposes so we made it happen.

Finally….

There’s been some great new features and fixes implemented this release and we hope you find them useful in one way or another.

As always we’ll keep working hard to provide you with the best service we can.

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team

Latest Release Updates – 4th April 2019

Welcome to the latest Release Update blog post.

With March now behind us we’re kick starting April with a fresh update for you all. I hope you weren’t all subject to too many April Fools!

As always, there has been a lot of work in the background but there have been some great updates and new features released this month, the highlights of which are below:


DHL Integration Released

For those of you who have been using our new DHL integration this may not come as news but to the rest of you, our DHL integration is now up and running!

As with all our integrations, if you want to set up one with DHL you will need to head over to “Settings“->”Integration Manager“->”+New Integration“.

For further help on setting up an integration for DHL, please see our knowledge base – 01. Integrating with DHL Express.


URL Slug changes in WooCommerce

WooCommerce gets some more treatment this update with changes to URL slug settings within StoreFeeder.

Previously the slug within a WooCommerce listing URL was, by default, the product SKU. This however, was not very effective for website SEO so we have now added a feature that allows you to choose what we generate the URL slug from.

If you head over to your WooCommerce integration page you will see there is now an option under “WooCommerce Settings” titled “Generate slug from”. You can then choose where we generate the URL slug from, from the drop down list as shown in the picture below:

Don’t forget to save any settings you change by hitting the save button at the bottom of the page!


Time that user’s last logged in on StoreFeeder

We’ve added an additional log to the “Users” page that shows what time they last logged on, this is a useful addition to this page for a plethora of reasons.

You can find the time last logged in under the “Last Logged In” column next to the date which the user last logged in on.


Finally….

There’s been some great new features and fixes implemented this release and we hope you find them useful in one way or another.

As always we’ll keep working hard to provide you with the best service we can.

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team

Latest Release Updates – 25th March 2019

Welcome to the latest Release Update blog post.

Crikey, another one! I’d barely finished typing the last update when I found out that there were going to be more updates and fixes within the week.

Also, a friendly reminder that Mother’s Day is coming up this weekend. If you’re not prepared, make sure you are after reading this post. You can thank me later!

As always, there has been a lot of work in the background but there have been some great updates and new features released this month, the highlights of which are below:

DX integration update

Previously our DX integration only provided support for business to business services. We’ve now added support for DX Secure so that you can use your B2C services and create labels with them, all within StoreFeeder.

DX Secure services are account specific so we do require a bit of work on our user’s end in order for the integration to work. You’ll notice there is a new option on your DX Integration Overview page under “Additional Actions”. You can use the button “Download Account Services” to import your account specific DX Secure courier services in to StoreFeeder.

Once imported, the DX Secure services should appear under your shipping methods!

For further information on setting up your DX integration, please see our helpful knowledge base here – 01. How to integrate with DX.

ParcelForce Sunday service code

Excellent news, you can now select the ParcelForce SCDP (Sunday Express 24 hour) service code for use on StoreFeeder.

You can find the code on the service code drop down box under “Shipping Method Details” on your selected shipping method for ParcelForce Sunday Service as shown in the picture below.

WooCommerce shipping class & product description fixes

A couple of useful fixes for our WooCommerce integration this week.

Firstly, a product’s Shipping Class will now be imported along with the rest of the listing/product details, this did not appear to be imported originally.

Also, there has been a slight change to the short description field. Originally on StoreFeeder we set a limit of signs/symbols that could be included in WooCommerce listing short descriptions. This has now been lifted as this limit does not exist on WooCommerce. If any of your listings were affected by this issue and only imported part of their short description, you can redownload them to import the missing portion if you so wish.

Stock Location column added to adjustment report

One for our Multi-Stock Location users.

Previously, our adjustments report had all the information about a stock adjustment made but was missing a significant detail – where the adjustment has been made.

To remedy this we have added a “Stock Location” column to the adjustments report that will allow you to easily see where the adjustment has been made (If you do not have Multi-Stock Locations enabled on your account, this column simply wont appear).

Finally….

There’s been some great new features and fixes implemented this release and we hope you find them useful in one way or another.

As always we’ll keep working hard to provide you with the best service we can.

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team

Latest Release Updates – 22nd March 2019

Welcome to the latest Release Update blog post.

I hope you all had a successful February and that you managed to spend some well earned time outdoors during the record breaking hottest February day we were treated to! Now as we march on, already nearly finished with March, we find ourselves with some new features and bug fixes for you all.

As always, there has been a lot of work in the background but there have been some great updates and new features released this month, the highlights of which are below:

StoreFeeder App: Blind Stock Takes

One for our app users – there’s been some excellent work done recently; app testers will now be able to carry out blind stock takes.

The Stock Take screen, accessed from the main menu, is a new feature allowing blind stock takes to be performed.

Start by selecting a warehouse and optional zone that you wish to check. A random product & location is displayed and you enter the quantity you have physically counted. Click Save to get the next random location and product. This will continue until all products in all locations for that warehouse/zone have been counted. When a location and product is displayed for a user, it is marked as such in the system, meaning this will not appear for other users.

You can leave the stock take at any time by clicking the back arrow in the toolbar.

Once a quantity has been submitted for a stock take, the inventory quantity WILL NOT be updated on StoreFeeder until the stock take has been approved via the new Stock Take Approvals page of the StoreFeeder website (under Warehouse -> Stock Locations -> Stock Take Approval). Initially we have given all admins access to this page but permissions can be managed in the usual way.

This displays a list of all the stock takes that have been submitted and they can be approved or rejected. Only stock takes that are approved will result in the inventory quantity being changed accordingly based on the submitted quantity.

Historical stock takes and the related approval choice can be viewed via Reports -> Products -> Stock Take Approvals Report.

You can now delete out of stock variants from eBay

Previously the only way to delete variants on your eBay channel was to delete the products within StoreFeeder. This is now no longer the case, there is now an option to remove out of stock variations through StoreFeeder without having to lose the product’s historical data.

The option to do this can be found on the eBay Listing Details page for the product you wish to carry this out on. You’ll notice there is now a switch titled “Remove out of stock variants”.

As you can see from the picture above the label states “Remove unchecked”. This is because you will have to uncheck the boxes to the left of the variants you want to be monitored. This gives you a bit more control over what gets deleted and what doesn’t.

When you click ‘Save & Upload’ if this switch is turned ‘on’ out of stock variants will be deleted from your eBay channel for that product.

You can now view listing prices across all channels in one simple, exportable view

Over on the Listings Overview page (via the Listings drop down menu) we have added the ability to see the price of each of your listings across multiple channels.

The information on this page can also be exported to an .XLS file as you can see in the top right of the picture above. This feature existed before but now it will also export the newly added Listing Prices overview as shown below:

Purchase Orders can now have a file attached to them

This is a useful addition to our purchase order feature as it allows you to send additional information to your suppliers (such as graphic designs).

Now when sending a purchase order on the Purchase Orders Overview page (via Products -> Purchase Orders) you will be presented with the option to attach a file (maximum size 2.8 MB).

Non-admin users can now assign pickwaves to other pickers

Previously only admins could assign pickwaves to applicable pickers. With this latest update, all users can now assign pickwaves to the other pickers.

This is done in the same way you would usually assign a picker to a pickwave, no changes have been made there.

Finally….

There’s been some great new features and fixes implemented this release and we hope you find them useful in one way or another.

As always we’ll keep working hard to provide you with the best service we can.

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team

Important information about the StoreFeeder App

 

Important Information about the StoreFeeder App

With new devices coming out each year, sometimes it can be hard to keep up with the speed at which technology advances.

Google stopped supporting any KitKat OS (4.4.*) version of Android in 2017, so we will soon be unable to continue releasing new versions of the StoreFeeder App on devices that run this Android version

From the end of June, we’ll no longer be able to update the StoreFeeder App on devices running any KitKat OS (4.4.*) or lower

Why are you stopping app updates for lower Android versions?

Google, the company looking after the Android operating system, stopped offering support for any KitKat OS (4.4.*) in 2017.

This means that there have been no updates for this version of the operating system, including some critical security fixes. So, in order to protect our Android users, we’ve decided to stop providing updates for these versions

When are you discontinuing it?

We’ll stop updating the App on Android devices running any KitKat OS (4.4.*) from the 30th June 2019

For security reasons, we advise all our Android users running any KitKat OS (4.4.*) to upgrade to the latest version of the operating system. By doing this you’ll help to protect your account and also gain access to all the latest updates and features of the StoreFeeder App – giving you the best experience

What will be the new minimum supported Android OS?

As of 1st July 2019, the minimum requirement for Android devices supported by the StoreFeeder App is Lollipop OS version 5.0.

What if my device doesn’t support Lollipop OS?

There won’t be an immediate effect on StoreFeeder App users on any KitKat OS (4.4.*) versions, you will still be able to run the current version of the StoreFeeder App.

However, we will no longer be releasing updated versions of the app to those devices, so we recommend upgrading to a newer version of the Android operating system

How do I check which version of Android I am running?

You can go to the settings on your device and click the “About Device” option and then “Software Information”. Under “Android Version” you will see a number. If this is 5.0 or above, then you are running a compatible version of Android on the device

 

Thanks

The StoreFeeder App Team

New – StoreFeeder Status Page

We have launched a great new page for you all to keep up to date with how StoreFeeder is operating.

The new StoreFeeder Status Page can be found at

https://status.storefeeder.com/

This page will show current operational statuses of a variety of aspects of the software and keep you up to date with any issues you may need to know about

You can also subscribe to this page and receive email notifications if any of the statuses change

Latest Release Updates – 4th February 2019

Welcome to the latest Release Update blog post

Christmas seems a distant memory, Dry January has been and gone and the winter weather certainly seems to have arrived, but a little snow and frost does not stop StoreFeeder from bringing you some great new updates this month

As always, there has been a lot of work in the background but there have been some great updates and new features released this month, the highlights of which are below:

OnBuy is now fully live

We have had an OnBuy integration for a few months now, but it only allowed you to download orders and send despatch notifications. Well, after some hard work, we can now offer the full OnBuy Package!

You can now manage inventory and list out to OnBuy providing that the products already exist in the OnBuy catalogue of products. If you want to list a product that is not currently in the OnBuy catalogue you have to add this product through the OnBuy portal for approval, but once it is active, you can list to it through StoreFeeder

You can now refund eBay orders through PayPal directly from StoreFeeder

           

We are particularly pleased with this update. You can now click straight through to the PayPal transaction for eBay orders and action the refund there and then. No need to log in to different portals, copy order numbers etc. Just click and refund!

This video explains a little more about the process.

 

To use this function you need to have PayPal set up as a Payment Gateway on StoreFeeder. You can see the KnowledgeBase Guide on how to do this here

As this is a new feature you also need to complete the section below, which is not detailed in the KnowledgeBase Guide

You can now edit Pending Transfers

We heard from a few users that on occasions it was necessary to adjust a pending transfer. You may have put 800 on a pending transfer and a pallet contains 820 units

It would be good if you could amend the pending transfer before it is actioned. Well now you can! On the Pending Transfer page on the main system, you can now see an edit button on each transfer

.

This will pop up a new box where the transfer can be amended

Improvements to the Barcode Despatch function

When multiple products are required for an order, it was reported that some users were finding it hard to identify the other products required as the products did not show SKU or name on them.

So we have added both MPN and EAN on the area that shows which additional items the packer needs to find and scan to despatch the order.

Shopify Listings can now be “Unpublished”

Previously, StoreFeeder sending a zero qty to Shopify would mark the product as OUT OF STOCK. You can now choose to have these listing not show when stock reaches zero.

There is a new setting on the Shopify integration page. Switching this to ON will remove the listings on Shopify when inventory is zero

Coming Soon….

Keep your eyes out for a blog post around our new Quarantined Stock Feature

Finally….

As always, if you have any suggestions for improvements or further ways in which we can benefit your business, we would love to hear from you.

https://storefeeder.uservoice.com/

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team

Latest Release Updates – 10th January 2019

Hello and welcome to the latest release update. We hope you enjoyed your holidays and have had a great start to the New Year. At StoreFeeder, we have been hard at work to bring you the following updates and changes:

Bulk Un-hold Orders

On the ‘Manage orders’ page you can now bulk Un-hold orders. This will revert the order back to the status it was before it was placed on hold.

Despatch pre-despatched orders via Tracking Number / Delivery Confirmation Number

You can now despatch pre-despatched orders via the tracking number or the delivery confirmation number. If you are unsure of how to pre-despatch orders, please click here.

To use this function please go to Warehouse>Despatch Order/Pickwave. You will be presented with the below screen. Simply scan or manually enter the relevant Tracking Number / Delivery Confirmation Number to despatch your order.

Rearranged fields in the Shipping & Handling tab

You will now notice that the fields have been rearranged in the Shipping & Handling tab for products. To locate this page please go to Products>Manage products>Edit product> Shipping & Handling.

Before

After

You will notice that the following fields have been moved to the customs details:

  • Product Type Description
  • Detailed Product Type Description
  • Product Composition

Changing Due date for purchase orders

You can now change the due date for purchase orders through various stages of the purchase order process. The due date for purchase orders can be changed in the following stages:

  • When the purchase order has been created.
  • When the purchase order has been sent to the supplier
  • When the purchase order has been confirmed by the supplier.

Please note, the due date for purchase orders cannot be changed once stock is being booked in.

 

That’s all for now. Stay tuned to our blogs, there’s big things to come this year. As always, if you have any suggestions for improvements or further ways in which we can benefit your business, we would love to hear from you.

https://storefeeder.uservoice.com/

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team

Latest Release Updates – 19th December 2018

Seasons Greetings and welcome to the last release blog post of 2018!

We hope you are all enjoying this festive season as we have been. Just want to say a big congratulations to our customers, for what has been most people’s busiest peak period ever.

StoreFeeder has seen a record breaking amount of orders being imported and despatched through the system.

As always we have been working hard to support you all through this busy period, and as such, development of new features and updates have been lower than normal, but we have made a few updates.

Here is what we have been working on and what is to come in the New Year.

Additional Information on the manifest overview

Some customers were telling us that they needed more information on the Manifest Overview. So now, when manifesting, you will now notice new fields appear in the stats box, as shown below:

The following fields have been added:

  • Total Orders – This will show the total number of orders ready for manifest
  • Total Weight (Kg) – This will show total weight of all these orders
  • Total Consignments – This will show the number of parcels that the orders

These added bits of information will provide you with more information about your post.

International Returns eBay Listings

When listing to eBay, you will see some new options in the eBay settings tab.

There are now some additional fields for returns:

You will now be able to specify if International Returns are accepted and in what time frame these are accepted in. This will also allow you to specify who pays the shipping cost for International Returns.

Coming Soon:

DHL Integration

A long awaited integration, that has been continually worked on, is near completion and should be ready for our next release in the New Year!

Electronic Pre Advice

As mentioned in our last blog post, quickly approaching will be electronic pre-advice, which is set to be in effect in early January. In preparation for this, you will need to ensure the following fields against your products are populated:

  • Country of Origin
  • Harmonised System (HS) Trade Tariff code
  • Item details (it is important to provide an accurate and concise description of goods, quantity, weight and value)

These fields can be found in the shipping and handling tabs against the products in StoreFeeder.

More information on this can be found here

That’s it for now. As always, if you have any suggestions for improvements or further ways in which we can benefit your business, we would love to hear from you.

https://storefeeder.uservoice.com/

From all of us here at StoreFeeder, Merry Christmas and happy selling.