Latest Updates: May Edition Part 2 (Price Minister Integration, New Reports, Functionality Improvements)

It’s been a very busy month here at StoreFeeder, and our developers have been implementing more and more improvements to your service.

New Integration: Price Minister

We at StoreFeeder are very pleased to announce our newest integration: Price Minister. This Paris based company has the second most commonly visited ecommerce site in France, with 22 million members, and 9 million visitors per month. Price Minister represents a huge potential revenue source for our customers who trade regularly with European markets.

Knowledgebase: How to integrate with Price Minister

New Reports

Based on client feedback, we have improved one existing report and added three new reports to provide you with better data for your business.

Adjustment Report

This report now also displays your deliveries, and the columns have been adjusted to more smartly organise the data.

Orders Despatched by Courier Report

To assist with your courier comparisons, this new report provides data on the number of orders, the value of those orders, and the services and shipping costs for each of your courier services.

Picker Productivity report

By popular request, this new report allows you to choose a picker, and will show you how many orders are picked, their average despatch time, and average number of orders picked per day.

Refunds Summary Report

This new report uses your order data to inform you of the causes of your refunded products. You can filter by channel, supplier, or reason to view your refunds history.

Note that you will need to add permissions in your user settings in order to view this report.

Functionality Improvements

Despatched Order Email Settings

We have included two new sub-options on the ‘Email Settings’ page, which allow you to send notification emails to your customers when your orders reach ‘Shipped by Supplier’ and/or ‘Shipped by Amazon’ status.

Knowledgebase: Email Settings

Purchase Orders

Additional information is now visible when raising a purchase order, including ‘Product Special Attribute’.

Knowledgebase: Creating a Purchase Order

Orders Overview

‘Order Tax’ is now a filterable field on the Orders and Picking grids, so you can filter international orders from domestic orders by tax class.

Listings Overview

On the ‘Listings Overview’ page, you can choose to export all of your listings at once, rather than being limited to a maximum of 500, as with products.

Proof of Delivery for Royal Mail Online Business Account holders

To prove you have despatched your orders through Royal Mail, ‘Manifest Number’ and ‘Manifested On’ data will now be visible in the ‘Order Process Details’ section when you view or edit an order.

This will provide you with a link to the correct manifest so you can reproduce the manifest paperwork. This combined with a screenshot of your ‘Order Process Details’ on the  should be enough information to prove postage.

Manage Products Page

‘Warehouse Zone’ has been added as an optional filterable field for products, so you can filter your products and group them by their physical location.


That’s it for May’s updates. Please keep checking the blog for more features, and remember to use our Uservoice Service to request any more changes we can make for you.

Thank you to all our clients.

The StoreFeeder Team

Published on: 17 May 2017 @ 09:03

Feature Update: Delivery Confirmation and Courier File Exports

Continuing with our pledge to provide the best possible service for our clients, we are pleased to announce two new features to enhance the delivery process for your orders.

Delivery Confirmation

For our clients with Royal Mail OBA accounts, any parcels you send via Royal Mail are now eligible for Delivery Confirmation. You can find the Delivery Confirmation number along with the 2D barcodes on your printed labels.

Additionally, the number can also be found on your ‘Order Details’ page in the ‘Tracking Number’ field and the ‘Order Shipping’ tab as a link after your have updated your order tracking information.

This number can be entered into the Track and Trace webpage, and will inform you of when your parcel has been scanned upon delivery.

We also now support Type-3 Preadvice, meaning SMS and email delivery notifications are now supported for eligible Royal Mail tracked and signed services such as Tracked24 and 48.

If you have phone number and email addresses saved alongside your customers, they will receive these notifications automatically.

Royal Mail Track and Trace

 

Courier File Exports

For our clients who ship products with other couriers, we have made important changes to courier file exports.

From our next release date of May 17th and onwards, we will be changing the way we process Courier File Exports as requested in our User Voice forum.

Based on customer feedback, and to make the process more logical and user friendly, we have changed the process so the selectable date range is for pickwave creation date rather than order creation date.

This has been done to be more representative of what you are manifesting on that day, and to remove confusion. As a result of this change, you will now be unable to process unassigned orders in this way. All orders manifested in this way must now be processed in pickwaves.

For more information, and for instructions on how to use the new feature, please see our knowledgebase:

Knowledgebase: Courier File Exports


Look out for further updates coming soon, as we announce a new marketplace integration along with the second part of our usual monthly updates.

Happy retailing!

 

Published on: 11 May 2017 @ 14:37

Latest Updates: May Edition (UK Mail Predelivery Notifications, API & Purchase Order Improvements)

Here at StoreFeeder we know our clients’ seller ratings and reputations are paramount. We now have several more ways of ensuring the satisfaction of your customers by confirming your deliveries, and keeping your customers informed of when they should expect your products to arrive.

Here is a rundown of the new features and additions to your StoreFeeder service:

UK Mail Predelivery Notifications

For our customers who send their products via UK Mail, we have introduced a new predelivery notification setting.

You can now enter your preferred notification method, SMS or email, and your customers’ phone number or email address details will be automatically passed to UK Mail’s notification service each and every time you ship your products with them.

For a guide on how to activate this setting, see this knowledgebase:

Knowledgebase: Creating a UK Mail Integration

API Improvements

To assist our clients who ship internationally, improvements have been made to the API to include our new tax classes, and country specific tax rates.

Additionally, you can now get the statuses of your Purchase Orders through the API too.

For more information, view our API documentation.

 

Purchase Orders Improvements

By popular request, and to assist with visibility of your ordering and supplies, we have added a new ‘Raised by’ column which will display the name of the person who raised each of your Purchase orders.


If you have any further queries, comments, or suggestions for improvement, please use our User Voice page. You can also vote on the suggestions made by others. The top suggestions become our newest features.

From all of us here at StoreFeeder, we hope you enjoy the Spring days. Happy selling!

 

Published on: 4 May 2017 @ 14:03

Latest Updates: April Edition (New Manifest Page, Generate Purchase Orders in Other Currencies, Shopify Listings Product Tax)

Our developers have been working hard as always to fulfil your new feature requests. Our April release is now live, and consists of three new features:

 

New Manifest Page

We have implemented major changes to the manifesting page, so you can now manage your outstanding or completed manifests separately.

This new feature allows for a comprehensive rundown of your completed manifests, including the details of each manifested order, along with the options to reprint your manifest paperwork, or resubmit a manifest to the carrier.

Knowledgebase: How to Manifest Your Pickwaves

 

Create Purchase Orders in other Currencies

We recognise that some of our customers source from overseas suppliers, so now you can specify the required currency for your Purchase Orders in your Supplier Information page, and we will recalculate your supplier prices for you based on up-to-date exchange rates.

Knowledgebase: Create Purchase Orders in Other Currencies

 

Specify Product Tax for Shopify Listings

We now include product tax fields for Shopify Orders. Depending on the products you sell, you may need to specify whether or not you need to add tax to your prices.

New Shopify listings will have tax added as a default, but if you need to change any of these values, see our knowledgebase for instructions:

Knowledgebase: Adding Product Tax to Shopify Listings

 

Coming Soon

We will be adding new pages for simplifying and handling Courier File Exports, for our customers who utilise courier services without APIs. Expect a full entry and knowledgebase for this feature soon.


If there is a way in which we can benefit your business, please do get in contact and let us know. It may become our next major feature.

storefeeder.uservoice.com

On behalf of all of us here at StoreFeeder, happy selling!

 

Published on: 24 Apr 2017

Latest Updates: March Edition Part 2 (New Website, Mirakl, Booking in Deliveries & more)

Here’s a roundup of the newest changes we have implemented into StoreFeeder. Remember, our customers are our first priority, so if you have a suggestion on a change we can make that would benefit your business, please do get in touch, and we’ll see what we can do.

Make a suggestion on User Voice

Contact Us

 

Overall Visual Improvements

You may have noticed that we have a new website. This change has been made to better showcase our newer features and reflect our growing business. You can expect the website to change more as we continue to refine the look and feel. Likewise, this blog and our API documentation have undergone a pallet swap to match the new colour scheme.

When you log into your StoreFeeder, you will notice a change in the way that figures are displayed on your dashboard. The statistics are now filtered by tabs, and we have added the option to display your units and averages. This is so your dashboard can display more complex data about your orders, and load quicker than before.

 

New Integration: Mirakl

The first of our two newest channel integrations is the Mirakl marketplace. StoreFeeder now fully supports many Mirakl hosted marketplaces such as Game and Halfords.

Knowledgebase: How to integrate with Mirakl

 

Functionality Improvements

We have made it easier to Book in and Write off Deliveries, by improving the Purchase Order Information page.

A button has been added to remove all written off stock from the purchase order, and the recalculation of line totals has been improved, and deleted line items will no longer appear.

Additionally, the default tax class of 20% has been changed. This value will now be dependent on the Tax Class value you have set for your products on the Product Information page. If your product has no Tax Class value set, the previous default will apply.

Knowledgebase: Booking in a Delivery

We have improved the layout and loading times of Despatched Order Reports. Data is now better displayed in defined columns, and the system will prevent exports of more than 1000 items to prevent the system from timing out and slowing your order processing.

We have made a slight change to our Magento logos, so orders from V2.x are more easily distinguishable from V1.x orders.

 

Coming Soon

We will soon be introducing a new Manifest Page, which will give you the option to view your outstanding or completed manifests separately. Additionally, you will be able to view a detailed rundown of each order in each manifest, and finally, we will be implementing the option to reprint or resubmit manifests.

Knowledgebase: How to Manifest your Pickwaves

Keep an eye out for when this feature goes live.

 


From all of us here at StoreFeeder, we wish you a productive and lucrative Easter. Enjoy the sunshine, and happy selling!

 

Published on: 5 Apr 2017 @ 15:28

Latest Updates – March Edition

Our Major March release is now live, so here is a summary of the newest features and improvements to your StoreFeeder service.

 

New Features:

By request from one of our valued customers, a new field is now available on product pages: Product Special Attribute. This allows you to add additional information for products that can be displayed on invoices.

Knowledgebase: Product Special Attribute

For Enterprise level customers, we offer the Multi-Stock Location service. In your product information, you can assign multiple stock locations to a single product, and perform either immediate transfers in StoreFeeder, or produce transfer lists for your warehouse operatives.

Knowledgebase: Adjusting your Stock Locations

Knowledgebase: Transferring your Stock Locations

 

Improvements:

For ParcelForce integration users, we have updated to ParcelForce’s newest API, and as part of this, character limits for addresses has been increased from 25 to 40.

We now import Amazon product tax codes (PTC) automatically for all your Amazon orders.

A new Save Cost Price to Product optional feature has been added to Purchase Orders. When you raise a Purchase Order, it will now automatically load in the costs of your products. If you then have to change the cost on the purchase order (such as when your supplier tells you the cost has increased), the adjustment will now automatically update your product price too. The On/Off switch for this feature can be found in your View/Edit Suppliers page.

Knowledgebase: Supplier Settings

 Performance improvements have been made to the way we performing Sending Shipment and Tracking Data to BigCommerce. Some of our customers had noticed issues with a small number of BigCommerce orders. This update should speed up the processing, and ensure the correct data is transmitted every time.

A change has been made so that when you Split an Order on the Edit Orders page, the Shipping Method and Packaging Size for that order will be automatically recalculated, so you won’t need to do anything more with it.

Visual changes have been made to Priority Orders, and we have included ‘A’ and ‘P’ stamps anywhere you can see your orders to signify if an order ‘Requires Attention’, or is a ‘Priority Order’.

Knowledgebase: Priority/Attention Required orders in StoreFeeder

 

Coming Soon

We are pleased to soon be adding Hermes to our growing list of courier integrations.

Knowledgebase: How to Integrate with Hermes

An improvement will be made soon to the Manifesting page.


We expect smaller updates to follow this one to bring in more new features and improvements.

Your feedback is important to us, so please let us know what you think. If there are any changes we can make to the quality of your service, or if you have an idea to save yet more time for your business, get in touch.

 

The StoreFeeder team 2017

 

Published on: 10 Mar 2017 @ 11:56

New Feature: Priority Orders

We have introduced a new feature into StoreFeeder: Priority Orders

There are orders from some services, such as Amazon Seller Fulfilled Prime, which require your immediate attention. These orders need to go out the door as quickly as possible, usually via next day delivery shipping, and it is important that these orders do not go unnoticed. From today, these orders will be labelled as ‘Priority Orders’ in StoreFeeder.

 

A box has been added to your dashboard to display the Priority Orders that are awaiting your attention.

On your Order Management page, Priority Orders will be instantly visible by their sunburst yellow background, and a new filter column has been added for orders of this type.

Your Shipping Rules will also incorporate Priority Orders. A new selection box has been added to include Priority Orders as a criteria to new or existing rules.

A filter tab has been added to your Picking page, so you can filter your Outstanding Orders, and create pickwaves of Priority Orders, speeding up your order processing.

 

This feature is currently only for use with Amazon orders, but we plan to roll this feature out to other channels in future updates.

We are also planning to include a feature that will allow you to specify Channel Shipping Methods as Priority, so any orders StoreFeeder imports with that Channel Shipping Method will automatically be marked as a Priority Orders.

We’ll keep you updated on when these features become available.

 


For more information of how to access these features with StoreFeeder, see our knowledgebase article.

Remember to include your suggestions for further developments on our User Voice page, and from all of us here, enjoy the Spring days, and happy selling!

 

Published on: 24 Feb 2017 @ 10:16

Lastest Updates – February Edition

Our latest set of updates is now live. We have taken your feedback on board, and integrated two new major features, along with many improvements to our services.

Below is a short summary of each new additon. For more details, see our knowledgebases, or conatct our team at hello@storefeeder.com.

 

Newest features

1) We have added an Offline Payment option to the Edit Order and MOTO order pages.

In order to streamline the order input process, we have added a new option: Offline payment. When you select this option, you will be asked to specify the type of order:

  • Cash
  • Credit
  • Point of Sale
  • Other

This allows you to specify where your order came from without the need for long and cumbersome menus. When selecting other, you will be able to input your own descriptions if you wish.

Note that when selecting Cash or Credit payments, a payment reference number will be required. Additionally, this feature will allow you to process negative payments if you need to, for refunds and suchlike.

Knowledgebase article: Creating MOTO orders in Storefeeder

 

2) We have added the ability to Archive products.

This feature has been included by popular request from our userVoice service.

There are many reasons why you may wish to hide products from your StoreFeeder interface, from seasonal or promotional stock, or simply to tidy your Manage Products page to cut down the amount of time it takes to process orders.

Products marked as ‘archived’ cannot be added to new orders or purchase orders. They will still be displayed if they are present in any existing listings or purchase orders, and their sales histories will still be accessible.

You can access this feature as a bulk action from your ‘Manage Products’ or as a button on your ‘Product Overview’ pages.

Furthermore, you can filter your products to display archived or non-archived products, and designate products as archived during your CSV product imports.

You can reverse the archiving process at any time by selecting your archived products and clicking the ‘unarchive’ button.

Knowledgebase article: Archiving Products

 

Improvements

 

1) We have added an Out of Stock Threshold to listings pages in BigCommerce.

This option was previously missing, but is now available to select alongside import and export.

2) EBay Click & Collect settings have been improved and simplified.

If you are a user of this service, you will now need to specify in your channel specific settings which option you are eligible for, ‘pickup and drop off’, or ‘pick up in store.’ When you view or create eBay listings from now, there will be a single ‘Click and Collect’ option.

Note that your listings will be adjusted retroactively, so you will need to check if your options are correct.

Knowledgebase article: eBay Click and Collect

3) For our API users, we have added the ability to have a note per order line when you are creating Purchase Orders.

4) The size of the address on ParcelForce labels has been increased to 40 characters to match their new size allowance.

5) For your Amazon listings, we have added the ability to enter different Multiple Product Number (MPN) values.

6) We have added the ability to included a ‘Reason’ field for bulk inventory updates.

When you are performing a bulk inventory update via a spreadsheet, there is now the option to include a reason as a field mapping.

7) We have renamed some of the fields for Kit Products to make the process clearer and more intuitive.

Knowledgebase article: Creating Kit Products

8) The process for setting up Courier Labels has been simplified.

When setting up a new courier who use their own labels, you will no longer need to call their support services to set up labels correctly. Instead, you will be able to choose from a dropdown and specify whether your labels are integrated or separate.

Lastly, 4×3 labels are being phased out, but are still available on special request.

Knowledgebase article: Setting up Courier Labels


That’s it for February’s updates. Remember to use our User Voice service if you have any  suggestions for future updates, or you wish to vote on the subjects already raised.

 

From all of us here at StoreFeeder, thank you for your suggestions, and happy retailing!

 

Published on: 8 Feb 2017 @ 13:30

Amazon Logistics Ship Confirmation: Important Update

Over the next few days, following a service change announcement from Amazon, they are going to be making an important change to the way they confirm the shipment of Amazon Logistics orders.

Currently, ship confirmation occurs once the Amazon Logistics labels have been scanned. In accordance with Amazon’s new changes, shipments will instead be confirmed as labels are purchased.

This will let your customers know their order is on the way as soon as you have paid for the service.

Just like with any ship confirmed service, Amazon Logistics orders cannot be cancelled in StoreFeeder once the label is purchased and printed. If you need to cancel the order for any reason, you will need to do one of the following:

If you decide to use another carrier for that order, you will need to cancel the Amazon Logistics label by requesting a refund, and then re-confirming the order and tracking ID.

OR

If you need to cancel an order after it has been ship confirmed, you can do so by refunding your customer.

 

If you have any further questions, please don’t hesitate to ask our team on hello@storefeeder.com, or try our Knowledgebase.

Have a great weekend, and happy selling!

The StoreFeeder Team

 

Published on: 3 Feb 2017 @ 13:35

Lastest Updates – January Edition

Our developers here at StoreFeeder have been busy as usual, and our newest update is now live. Aside from the next big planned integrations, here are the latest changes integrated into StoreFeeder:

Improvements

As promised, we have made improvements to the processing speed of several key pages and features of our website:

  • iText report generation
  • HTML report generation
  • Warehouse and Channel Permissions pages
  • Orders Overview page
  • Listing Overview page

Keep an eye out for future updates, as we are continuing to improve the efficiency of our service.

Additions

Here at StoreFeeder, we think it is very important to reduce accidents when cloning. Now, if you are use the clone product feature, and you have multiple products selected, a confirmation check box will appear, to prevent unwanted products being created by accident.

We have added additional units of measure to your product information pages where necessary, to improve consistency across all of your pages.

We have added extra product information on order lines for your recognised products. When you are adding products to an order, a small ‘i’ symbol will be visible next to the product SKU. Hover over the icon to display:

  • Weight
  • MPN
  • Packaging Size
  • Packaging Quantity

We have added more functionality to the REST API. You can now include stock locations in your queries. For a full list of queries, go to http://api.storefeeder.com/V2/Help for more information.

Because we know there can be a wide variety of reasons why an order may be returned, we have added 2 new return options to the ‘Order Override’ feature:

  • To be re-sent
  • Not Received

Fixes

We noticed that some of your phone order channels were not appearing on your dashboard when filtering by company identity. We have fixed this so that all order channels now appear on your dashboard and can be filtered for appropriately.

We fixed a bug that allowed the saving and importing of products with a Packaging Quantity of 0.

Lastly, we removed the ability to order the same product twice when only 1 is in stock, as having multiple tabs open could let you order the product twice in some circumstances.


If you have any suggestions for improvements you would like to see, or any ideas for how we can improve our service and your experience, you can get in touch with us at: https://storefeeder.uservoice.com/

Your feedback is not only important to us, but it shapes the StoreFeeder software. Your top suggestions will become our newest updates.

 

From all of us here, Happy retailing!

 

The StoreFeeder Team

 

Published on: 25 Jan 2017 @ 14:44