Important information about the StoreFeeder App

 

Important Information about the StoreFeeder App

With new devices coming out each year, sometimes it can be hard to keep up with the speed at which technology advances.

Google stopped supporting any KitKat OS (4.4.*) version of Android in 2017, so we will soon be unable to continue releasing new versions of the StoreFeeder App on devices that run this Android version

From the end of June, we’ll no longer be able to update the StoreFeeder App on devices running any KitKat OS (4.4.*) or lower

Why are you stopping app updates for lower Android versions?

Google, the company looking after the Android operating system, stopped offering support for any KitKat OS (4.4.*) in 2017.

This means that there have been no updates for this version of the operating system, including some critical security fixes. So, in order to protect our Android users, we’ve decided to stop providing updates for these versions

When are you discontinuing it?

We’ll stop updating the App on Android devices running any KitKat OS (4.4.*) from the 30th June 2019

For security reasons, we advise all our Android users running any KitKat OS (4.4.*) to upgrade to the latest version of the operating system. By doing this you’ll help to protect your account and also gain access to all the latest updates and features of the StoreFeeder App – giving you the best experience

What will be the new minimum supported Android OS?

As of 1st July 2019, the minimum requirement for Android devices supported by the StoreFeeder App is Lollipop OS version 5.0.

What if my device doesn’t support Lollipop OS?

There won’t be an immediate effect on StoreFeeder App users on any KitKat OS (4.4.*) versions, you will still be able to run the current version of the StoreFeeder App.

However, we will no longer be releasing updated versions of the app to those devices, so we recommend upgrading to a newer version of the Android operating system

How do I check which version of Android I am running?

You can go to the settings on your device and click the “About Device” option and then “Software Information”. Under “Android Version” you will see a number. If this is 5.0 or above, then you are running a compatible version of Android on the device

 

Thanks

The StoreFeeder App Team

New – StoreFeeder Status Page

We have launched a great new page for you all to keep up to date with how StoreFeeder is operating.

The new StoreFeeder Status Page can be found at

https://status.storefeeder.com/

This page will show current operational statuses of a variety of aspects of the software and keep you up to date with any issues you may need to know about

You can also subscribe to this page and receive email notifications if any of the statuses change

Latest Release Updates – 4th February 2019

Welcome to the latest Release Update blog post

Christmas seems a distant memory, Dry January has been and gone and the winter weather certainly seems to have arrived, but a little snow and frost does not stop StoreFeeder from bringing you some great new updates this month

As always, there has been a lot of work in the background but there have been some great updates and new features released this month, the highlights of which are below:

OnBuy is now fully live

We have had an OnBuy integration for a few months now, but it only allowed you to download orders and send despatch notifications. Well, after some hard work, we can now offer the full OnBuy Package!

You can now manage inventory and list out to OnBuy providing that the products already exist in the OnBuy catalogue of products. If you want to list a product that is not currently in the OnBuy catalogue you have to add this product through the OnBuy portal for approval, but once it is active, you can list to it through StoreFeeder

You can now refund eBay orders through PayPal directly from StoreFeeder

           

We are particularly pleased with this update. You can now click straight through to the PayPal transaction for eBay orders and action the refund there and then. No need to log in to different portals, copy order numbers etc. Just click and refund!

This video explains a little more about the process.

 

To use this function you need to have PayPal set up as a Payment Gateway on StoreFeeder. You can see the KnowledgeBase Guide on how to do this here

As this is a new feature you also need to complete the section below, which is not detailed in the KnowledgeBase Guide

You can now edit Pending Transfers

We heard from a few users that on occasions it was necessary to adjust a pending transfer. You may have put 800 on a pending transfer and a pallet contains 820 units

It would be good if you could amend the pending transfer before it is actioned. Well now you can! On the Pending Transfer page on the main system, you can now see an edit button on each transfer

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This will pop up a new box where the transfer can be amended

Improvements to the Barcode Despatch function

When multiple products are required for an order, it was reported that some users were finding it hard to identify the other products required as the products did not show SKU or name on them.

So we have added both MPN and EAN on the area that shows which additional items the packer needs to find and scan to despatch the order.

Shopify Listings can now be “Unpublished”

Previously, StoreFeeder sending a zero qty to Shopify would mark the product as OUT OF STOCK. You can now choose to have these listing not show when stock reaches zero.

There is a new setting on the Shopify integration page. Switching this to ON will remove the listings on Shopify when inventory is zero

Coming Soon….

Keep your eyes out for a blog post around our new Quarantined Stock Feature

Finally….

As always, if you have any suggestions for improvements or further ways in which we can benefit your business, we would love to hear from you.

https://storefeeder.uservoice.com/

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team

Latest Release Updates – 10th January 2019

Hello and welcome to the latest release update. We hope you enjoyed your holidays and have had a great start to the New Year. At StoreFeeder, we have been hard at work to bring you the following updates and changes:

Bulk Un-hold Orders

On the ‘Manage orders’ page you can now bulk Un-hold orders. This will revert the order back to the status it was before it was placed on hold.

Despatch pre-despatched orders via Tracking Number / Delivery Confirmation Number

You can now despatch pre-despatched orders via the tracking number or the delivery confirmation number. If you are unsure of how to pre-despatch orders, please click here.

To use this function please go to Warehouse>Despatch Order/Pickwave. You will be presented with the below screen. Simply scan or manually enter the relevant Tracking Number / Delivery Confirmation Number to despatch your order.

Rearranged fields in the Shipping & Handling tab

You will now notice that the fields have been rearranged in the Shipping & Handling tab for products. To locate this page please go to Products>Manage products>Edit product> Shipping & Handling.

Before

After

You will notice that the following fields have been moved to the customs details:

  • Product Type Description
  • Detailed Product Type Description
  • Product Composition

Changing Due date for purchase orders

You can now change the due date for purchase orders through various stages of the purchase order process. The due date for purchase orders can be changed in the following stages:

  • When the purchase order has been created.
  • When the purchase order has been sent to the supplier
  • When the purchase order has been confirmed by the supplier.

Please note, the due date for purchase orders cannot be changed once stock is being booked in.

 

That’s all for now. Stay tuned to our blogs, there’s big things to come this year. As always, if you have any suggestions for improvements or further ways in which we can benefit your business, we would love to hear from you.

https://storefeeder.uservoice.com/

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team

Latest Release Updates – 19th December 2018

Seasons Greetings and welcome to the last release blog post of 2018!

We hope you are all enjoying this festive season as we have been. Just want to say a big congratulations to our customers, for what has been most people’s busiest peak period ever.

StoreFeeder has seen a record breaking amount of orders being imported and despatched through the system.

As always we have been working hard to support you all through this busy period, and as such, development of new features and updates have been lower than normal, but we have made a few updates.

Here is what we have been working on and what is to come in the New Year.

Additional Information on the manifest overview

Some customers were telling us that they needed more information on the Manifest Overview. So now, when manifesting, you will now notice new fields appear in the stats box, as shown below:

The following fields have been added:

  • Total Orders – This will show the total number of orders ready for manifest
  • Total Weight (Kg) – This will show total weight of all these orders
  • Total Consignments – This will show the number of parcels that the orders

These added bits of information will provide you with more information about your post.

International Returns eBay Listings

When listing to eBay, you will see some new options in the eBay settings tab.

There are now some additional fields for returns:

You will now be able to specify if International Returns are accepted and in what time frame these are accepted in. This will also allow you to specify who pays the shipping cost for International Returns.

Coming Soon:

DHL Integration

A long awaited integration, that has been continually worked on, is near completion and should be ready for our next release in the New Year!

Electronic Pre Advice

As mentioned in our last blog post, quickly approaching will be electronic pre-advice, which is set to be in effect in early January. In preparation for this, you will need to ensure the following fields against your products are populated:

  • Country of Origin
  • Harmonised System (HS) Trade Tariff code
  • Item details (it is important to provide an accurate and concise description of goods, quantity, weight and value)

These fields can be found in the shipping and handling tabs against the products in StoreFeeder.

More information on this can be found here

That’s it for now. As always, if you have any suggestions for improvements or further ways in which we can benefit your business, we would love to hear from you.

https://storefeeder.uservoice.com/

From all of us here at StoreFeeder, Merry Christmas and happy selling.

Latest Release Updates – 29th November 2018

Welcome to the latest Release Update blog post

We hope you all had a successful Black Friday/Cyber Monday weekend, we have been hearing some very positive reports of increased orders and how well customers handled this increase using StoreFeeder, which is great to hear!

As always, there has been a lot of work in the background, notably our new Amazon Business integration which you may have seen on a previous blog post.

Amazon Business has arrived…

There have been some great updates and new features released this month, the highlights of which are below:

 

DPD labels through Amazon Seller Fulfilled Prime

We have been able to produce Royal Mail Tracked labels through StoreFeeder from Amazon Shipping for Seller Fulfilled Prime orders for some time, but Amazon have struggled to get DPD labels approved when these labels are produced through Amazon Shipping from StoreFeeder.

Well, we are happy to let you know that we now have DPD labels signed off!!

This means you can now despatch Seller Fulfilled Prime orders through StoreFeeder and utilise the DPD shipping options

StoreFeeder now supports Magento 2 multiple stores

One instance of the Magento software can enable you to start multiple websites or store views that use, for example, different:

  • Default languages
  • Domain names
  • Categories

This flexible solution enables one Magento codebase and Magento Admin to administer and display different stores.

StoreFeeder now supports this functionality to give you greater selling options when using the Magento ecommerce platform

For more information on how to use this, please contact the StoreFeeder Support Team who will be happy to help

Electronic Customs Pre-Advice

The eagle eyed among you will spot a new section in the left menu on a Product page

This new Shipping & Handling section is a dedicated page for information regarding the shipping of the product in question. This will include Packaging Size & Packaging Quantity and Hazardous Goods Information and (all previously on the Additional Information tab)

There is also a new section on this page for information relating to the new Electronic Customs and Pre-Advice data being introduced globally.

You will be aware that from 1 January 2019, couriers will require you to provide electronic customs data, similar to that on a CN22 and CN23 when using Royal Mail. This is when sending items (excluding items of correspondence) to destinations outside the EU.

The process of electronically transmitting that data is done through StoreFeeder and there is no change in process for our users

However, there is certain information that the couriers will require for this and users will need to make sure that this information is correct within StoreFeeder.

These include:

  • Country of Origin
  • Harmonised System (HS) Trade Tariff code
  • Item details (it is important to provide an accurate and concise description of goods, quantity, weight and value)

More information on this can be found here

Changes to Exchange Rates

StoreFeeder currently uses a link to a currency feed to calculate prices when converting from other currencies back to £GBP. 

Feedback from customers has been that a number of companies buy currency in blocks and have a set exchange rate for a period of time so they needed the ability to now set an exchange rate to cover this

So you can now set an exchange rate in StoreFeeder that is used for currency conversions and will remain constant, regardless of market fluctuations, until it is amended within StoreFeeder

Improved functionality to Pre-Despatch

StoreFeeder currently allows you to select orders for pre-despacth (produces label and marks order as despatched on channel)

Feedback suggested that doing this on the orders grid was not user friendly, so we have now extended this functionality to allow you to pre-despatch the shipping labels when you create a pickwave.

To use this function, you need to generate the pickwave as normal and then enter the pickwave by clicking the Pickwave ID number. At teh top right you will now see a new button called “Pre-despatch Actions”

Clicking the “Pre-despatch Pickwave” button will carry out the Pre-despatch fuction for the orders on the pickwave

The real benefit to this option is that that the courier labels are generated in the background while the orders are being picked and the labels are simply reprinted when the order is despatched, thus speeding up the despatch process.

Improvements to the Suggested Stock Transfers

Following on from the improvements to the functionality of Suggested Transfers last month, we have made a couple of further improvements

We heard from a number of clients that there needed to be better search options for finding products, so we acted and we have added columns detailing Product Name, Manufacturers Part Number (MPN)  and Supplier SKU

These will be “hidden” columns by default but you can show them on the main grid by clicking the filters icon and activating the columns

 

 

For users of the StoreFeeder App only

Next Pick Location

We have made some changes to the Picking functionality to show the next pick bin on the picking page, so that users can see where they are going next before they click the “Next” button

.

New End of Picking Process

When a picker has picked all the items on the pickwave, clicking “Next” will now take them to a new “end of picking” screen. This will give the picker options to add notes, print the pickwave summary and finish the pickwave

Improved Search functionality

When searching for a product on the app, on either the “Inventory” or “Transfers” pages, if there is no EAN (barcode) on the product, then users could only previously search by SKU as an alternative. We realise that not everyone knows the SKU of every product, so we have added the ability to search for products using both name as well

A little change that will really help people out!

 

Coming Soon….

Fedex Integration

We are very close to launching our Fedex integration, so keep an eye out for a blog announcing its release!

DHL Integration

And the big name links keep coming with the addition of DHL to our integrated carriers that users can use to ship their orders through StoreFeeder. We are a matter of days away from this going live, so keep an eye out on the blog for further information

If you have a DHL account and want to start using this through StoreFeeder, contact the Support Team who will discuss available services and advise when you will be able to use DHL services

Retrospective Stock Reports

This one has been asked for by numerous clients, so we listened! You will be able to input a date and time from the past and StoreFeeder will email you a .CSV file with the inventory stock levels at that point in the past.

So put the calculators down and close the spreadsheets, the data is right there for you.

Keep an eye on the blog page for updates on all these upcoming features!

Finally….

As always, if you have any suggestions for improvements or further ways in which we can benefit your business, we would love to hear from you.

https://storefeeder.uservoice.com/

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team

It’s all over bar the shouting… or is it?

After more hype than a Vegas title fight and a copious amount of huffing and blowing from the powers that run the high street, Black Friday has come and gone. And as the whole shebang is over bar the shouting, the bean counters have their abaci out and are voraciously totting up the numbers. It looks like the final score is High Street 1 eCommerce 5.

Headlines are flying around and as always there are conflicts, but the overall feeling is that the high street is down, and online shopping is becoming the dominant force for Black Friday and Christmas shopping. Some retailers did well, John Lewis are reporting record sales for the Black Friday weekend, but most are bemoaning the rise of the internet and although foot fall is up sales are not matching the scale of digital competition.


In our previous blog, we predicted that for online merchants who chose to sit out the discounting madness, there would probably be a surge in sales as fallout from the vast increase in traffic. Looking at the StoreFeeder dashboard and drilling down it seems that was entirely the case. Most of the merchants we work with saw huge spikes last Friday and across the weekend whether they were discounting or not. Looking at the pie charts it is evident that merchants taking advantage of the Amazon marketplace had a bumper weekend to say the least.

So, what now? We are on the final furlong towards Christmas and most UK workers will have been paid this week. ‘A Fairy-tale of New York’ has been playing in the supermarkets for about three weeks now and it is fair to say that shoppers are keen to get the Christmas shopping done. We will be keenly looking at the numbers and weighing this coming weekend up against last weeks. Maybe today is white Friday….? Maybe this weekend will see spikes that match last weeks? Only time will tell, and we’ll no doubt have something to say about it in the next blog. Until then, happy shopping.

Amazon Business has arrived…

After a few months of hard work, StoreFeeder is now happy to launch our link to Amazon Business

What is Amazon Business?

Amazon Business is a new competitive marketplace for B2B products on Amazon.co.uk that serves the procurement needs of businesses of every size. Purchasing online for businesses has never been easier. Whether you are a sole trader, a buyer in a mid-size company or a procurement executive in a large multi-national firm, Amazon Business has the products and services to serve your online shopping needs. Register for a free account today and save time and money while buying over a hundred million products in product categories such as laptops, computers, printers, office supplies, office furniture, hand tools, power tools, safety equipment, office kitchen essentials and cleaning supplies.

For more information about Amazon Business, visit www.amazon.co.uk/business-seller

How do i get involved?

Amazon allows you to activate a feature called Amazon Business on your seller account. This means you are able to offer business buyers competitive B2B prices and discounts. StoreFeeder supports setting business prices against your listings. Adding a business price can increase your chance of a sale.

How do i connect on StoreFeeder?

Amazon Business is available for Amazon UK , DE  and FR  – you will find the settings on the corresponding channel types in StoreFeeder

For full information about the Amazon Business solution on StoreFeeder, please visit the Knowledge Base page

https://support.storefeeder.com/KnowledgeBase/Details/?id=257

From all of us here at StoreFeeder, happy Business selling!!

The StoreFeeder Team

Black Friday? What’s it all about? And is it worth it?

With the tedious inevitability of an unloved season, Black Friday is almost upon us. Retailers the world over will be slowly rubbing their hands over the promise of untold riches and consumers are getting their fighting gear and armour dusted off to go and grab them bargains. However, online merchants and indie traders may be gasping for air in a fit of debilitating panic at the prospect of cutting margins even further in the quest to hit a profit.

All of this for an American engineered tradition, designed to get our colonial cousins off the sofa and out spending the day after Thanks Giving. I suppose we can thank the likes of Wallmart, who had the genius idea of selling TVs the size of small planets for 50p, causing a tidal wave of shopping flavoured hooliganism and over spending the likes of which has not been seen since the Millennium Dome project. Black Friday is big business no mistake, but is it worth it?

StoreFeeder works with merchants of all sizes. We provide a system that gives them scalability to handle a Black Friday stampede any day of the week. When we look at our network and server capacity this time of year it hits a pace unknown throughout the first three quarters of the trading year. Headlines like: This Will be a Trillion Dollar Christmas fly around the internet like bats on amphetamine, fuelling the frenzy and the excitement.

Looking at the numbers, eCommerce grows every year. However, it is the likes of Amazon who managed to take 45% of all online sales on Thanks Giving and 54.9% of all Black Friday online sales last year, closely followed by the likes of Walmart and Best Buy.

It is not disputed that ecommerce is now a dominant force in retail, and that Black Friday will drive millions of customers and billions in revenue. Black Friday is starting to look very much like a club for the behemoths of retail on and offline and maybe as a small trader or merchant, just maybe, it may be worth sitting on the side-lines and just watching the madness unfold?

Let me explain, the world’s largest retailers have been planning their Black Friday campaigns since the lights went down on the last one. In the last few weeks their marketing machines and buying staff have been working tirelessly through teaser campaigns and media leaks to get the punters hyped about the last Friday in November. Thus, ensuring a good turnout. So why not keep your prices as they are? Make sure that you provide a good product and service for a fair price. Utilise your good reviews and just sit back and take advantage of the fact that traffic over that last weekend in November is going to be off the charts and Black Friday or not, some of it is bound to come your way.

Sounds mad? Let’s look at Next. The UK retailer didn’t do Black Friday until last year. It is unknown at time of writing if they will go again this year. Granted they discount through the year, but the big deals come after Christmas. They stay true to their traditional Boxing Day sale (December 26th for you guys outside the UK). The Brits will get up pre-dawn, venture to their local branch and queue. The Brits love queuing. When the doors open at 5 or 6am they’ll pile in – they won’t scrap, they’ll just shop ‘til they drop. Next has preserved this tradition and because of that it still means something. And whilst other retailers cut their margins in November, Next used to hold out because they know they have a Boxing Ace up their sleeve. And the customers love it. The good news for Next is, that going online with Directory has worked well and the online Boxing day sale also produces a digital bonanza giving them another revenue boost.

They may do Black Friday this year, they may not. Many would say not doing Black Friday is madness, but taking advantage of massively inflated online traffic, and huge footfall on the high street by keeping your powder dry for a real sale after Christmas (just like in the old days), may be the method to a peculiar but profitable kind of madness.

Latest Release Updates – 17th October 2018

The latest software update is quicker than normal for StoreFeeder, we just could not wait to release these new updates!

As always, there has been a lot of work in the background but we have some exciting new updates in this software release

Etsy Integration is LIVE!!

Focused on handmade or vintage items and supplies, as well as unique factory-manufactured items, Etsy is growing in popularity in the ecommerce sector and StoreFeeder are excited to launch our direct integration

At present this is only order download and despatch/shipping updates but the other functionality including listing download and inventory updates will be following soon.

For more information on setting this up, please contact the Support Team who will be happy to help

Improvements to the Suggested Stock Transfers

We have improved the functionality of suggesting, to users of Multiple Stock Locations, when inventory requires moving from one location to another.

Previously StoreFeeder only suggested a transfer when stock in the primary pick bin reached zero. This was too late in some circumstances. So the system will now monitor selling rates and suggest a transfer of stock when the inventory level reaches less than 7 days worth of sales.

Of course, these are only suggestions, but it will give you some warning that if sales continue, the stock will run out soon in that pick bin

Using Supplier SKU and Carton EAN on the App

This one is just for our app users, you can now do product interrogation and goods in using the Supplier SKU or Carton EAN

So where goods are delivered in an outer with a different barcode, this can now be scanned to confirm the contents of the box

Purchase Order Archive

We did it with Products, so now you can do it with Purchase Orders.

We like to keep StoreFeeder and clean and easy to use as possible, so filling up pages with old Purchase Orders seemed to go against this.

Just like products, you can now set Purchase Orders to be archived, so they are still there in the background if you ever need them, but not cluttering up your main page on StoreFeeder

Easier to navigate tabs

If you use StoreFeeder in multiple tabs on Google Chrome or Firefox, then this will help you out

The tabs along the top of the browser will now show the name of the page you are on within StoreFeeder, like Orders Page, Products Page etc so navigating to the correct tab will now be a breeze

Coming Soon….

Amazon Business

We have been working very hard on integrating with Amazon Business

For more information on Amazon Business, please click here. More details will be released closer to the go live date

DHL Integration

And the big name links keep coming with the addition of DHL to our integrated carriers that users can use to ship their orders through StoreFeeder. We are a matter of days away from this going live, so keep an eye out on the blog for further information

If you have a DHL account and want to start using this through StoreFeeder, contact the Support Team who will discuss available services and advise when you will be able to use DHL services

Retrospective Stock Reports

This one has been asked for by numerous clients, so we listened! You will be able to input a date and time from the past and StoreFeeder will email you a .CSV file with the inventory stock levels at that point in the past.

So put the calculators down and close the spreadsheets, the data is right there for you.

Keep an eye on the blog page for updates on all these upcoming features!

Finally….

As always, if you have any suggestions for improvements or further ways in which we can benefit your business, we would love to hear from you.

https://storefeeder.uservoice.com/

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team