Multi-Select Filters Extended!!

 

 

Last month we released a great new feature on the picking page that allowed multiple values to be selected fro the drop down menus on the grid.

Well, this proved so popular and useful to our customers that we have rolled this out onto ALL grids throughout StoreFeeder. Multi1

So now on the Orders page and the Products page, you can filter your views even more precisely using the multi-select filters.

Thanks

The StoreFeeder Team

Latest updates to StoreFeeder

Today saw the latest round of upgrades and new feature releases to StoreFeeder, so here is a brief overview of some of the main changes that are now live within the software

NEW – Multi-Select Filters on Grids

A new type of filter has been added to the grids used in StoreFeeder to display tabulated information.This filter allows you to select multiple values at once rather than being limited to filter just based on a single value.
Multi1

Currently this has only been implemented on the Outstanding Orders grid on the Picking page, but we’re planning to roll it out to other grids in the coming weeks.

UPGRADE – Shipping Rules – Criteria Weighting

We’ve added an advanced option to Shipping Rules which allows you make some of the criteria in your rules more important when StoreFeeder is deciding which rule to apply.

This new feature is totally optional, and if you choose not to use it then your Shipping Rules will continue to function exactly as before.

For more information about this new feature please see the Knowledge Base article by clicking here

NEW – Redownload Orders

The ‘Delete’ button for external orders (i.e. orders that have downloaded from channel, rather than orders created in StoreFeeder) has been re-labelled to ‘Redownload’.  This is to help make it clearer that clicking that button will cause the order to be deleted from StoreFeeder, but that it will redownload into StoreFeeder, provided that the order still exists on channel, hasn’t been despatched on channel and that the order is less than 7 days old


So, there you go, a roundup of the main upgrades and new features from the latest software release.

If you have any questions or need any assistance with any of these, please contact the StoreFeeder Support Team who will be happy to help you

Thanks

The StoreFeeder Team

StoreFeeder in under 10 minutes….

Our Head of Sales, Karl Ciz, has been busy!!

He has produced a short, 10 minute video clip showing all the great features StoreFeeder can offer. No idea how he crammed all the great features and tools into a 10 minute video, but he did!!

So make a hot drink and take 10 minutes to watch the video and find discover the key concepts and features StoreFeeder offers.

Of course, if you want to see more detail, get in touch and we will be happy to answer any questions or give you a fuller demo of the software.

Happy viewing!

The StoreFeeder Team

Exciting changes to Shipping Rules

Our eagle eyed users may have noticed some changes to our Shipping Rules page, including a great new feature called the Shipping Rule Tester.

Improvements to Shipping Rules – Some changes to our Shipping Rules section include being able to apply Specificity and Priority to shipping rules:

Specificity – A measure of how specific the Shipping Rule is.  This is determined by how many criteria you have explicitly set it the Shipping Rule rather than leaving as All/No Min/No Max.  When more than one Shipping Rule could apply to an Order the Rule with the highest Specificity will apply.

Priority – A value between 1 and 99 (or optionally left blank), which indicates which Shipping Rule should take priority if two Rules apply to an order and are equally specific.  1 is the highest priority and 99 is the lowest.  If left blank the priority is considered to be less than 99.

A knowledge base for the new shipping rules section can be found here

Our NEW Shipping Rules Tester – After a suggestion on User Voice, we have made the shipping rule tester live for all users. Previously only an internal tool, all users can now check how changes to your shipping rules will affect your orders.

1a1aThe Shipping Rules Tester page gives you the opportunity to test your shipping rules to see how they perform under different circumstances. The page aims to make it more transparent how the shipping rules are used to against your orders.

The Tester allows you to see ALL valid shipping rules for an order and which one of those valid shipping rules would ‘win’ and be applied to the order. Optionally you can also see a full comparison of that order against ALL of your Shipping Rules, with a breakdown of how each criteria compared to the order.

A knowledge base for the new shipping rules tester can be found here

Coming Soon!! – More upgrades to the Shipping Rules!

What if you think that one criteria in the rule is more important than the others?  Maybe Channel Shipping Method is a pretty big deal and should be worth more than the other criteria? You want the shipping method to reflect that, right? That’s why we’re adding weightings.

It’s basically a way of saying, when you count up how specific my rule is I want you to treat these criteria as more/less important than the others.

This great new functionality will make Shipping Rules even more accurate when allocating shipping methods to your orders

StoreFeeder – User Voice Updates

Some great suggestions have been coming in on User Voice and we have been listening and busy implementing some of the ideas into the latest software update releases alongside the StoreFeeder led developments.

UserVoice_logo

 

 

 

 

Latest Releases

Here are just a few of the latest updates that are now live on StoreFeeder thanks to User Voice suggestions:

WooCommerce – We now have a WooCommerce integration. This ecommerce platform is growing in popularity so we have made it easier for customers to now integrate. See the user voice suggestion here

Full logging of all inventory changes for products – If you go to an individual product and click on ‘Adjustments’ tab, you will now see a full audit trail for the product which now not only shows manual adjustments, but includes all orders, cancellations, goods in activity and returns. You can also filter these adjustments using the ‘Category’ filter, so you can quickly filter types of inventory changes. See the user voice suggestion here

Remove Order from a Pick Wave – You will see the new ‘Remove Pickwave’ button in the top right of the screen on the edit order page and clicking this when the order is assigned to a pick wave will remove the order from that pick wave and return its status to ‘Complete – Ready to Pick’. See the user voice suggestion here

For more information on any of these latest releases, please contact the Support Team who will be happy to help.

Recent Suggestions – Vote now!

As you can see, making suggestions and voting on User Voice really works!! Here are just a few of the great new ideas that have been submitted recently. If you feel any of these suggestions would benefit you, please go to User Voice and vote!

Add an option to duplicate orders – Would it be useful to be able to duplicate an existing order with the click of a button? Vote here

The ability to save a draft listing for completion and upload to channel later – Would you find it useful to be able to save a listing you are creating so you can come back to it, complete or amend it and upload it later? Vote here

Suggestions currently under review

Here are just a few of the recent User Voice suggestions that we are currently reviewing:

Cancel an order and +1 or -1 from Inventory – The option that after an order is cancelled to be able to select whether to add inventory back to stock or prevent it being added to stock

Record of when and who amended a listing or product – We already record user amendments to orders but users think it would be useful to also record the person that amended a listing or a product

Delete old channels from StoreFeeder – If you have a channel that you no longer use, would it be useful to be able to delete the integration rather than just turn it off? This functionality is available to StoreFeeder Support Staff and we are considering if it is viable to roll this out to Admin Users

Thanks again for all your suggestions, please keep them coming!! StoreFeeder users come up with great suggestions and every idea is looked at. If you like an idea, vote! When ideas gain support, we listen and see if it is possible.

Look out for more updates next month!

The StoreFeeder Team

eBay Giving Works

Many of you will have seen eBay listings that contain a charity link. This charity link allows you to donate all or a percentage of your sale to charity through the eBay listing.

We were recently approached by a couple of our clients to see if it was possible to add a charity donation to some of their listings and who were we to turn down such a kind gesture!!

So our team have been working away and we can now offer customers the ability to have a charitable donation on their listings if they wish to do so through the eBay ‘Giving Works’ scheme for sellers.

You have full control, you can select the listings you wish this to apply to, the % of sale you wish to donate and, of course, which charity you wish to donate to.

There are over 30,000 charities worldwide currently available to donate to through the eBay ‘Giving Works’ scheme, which has raised in excess of $85 million for good causes around the world.

So if you are interested in adding this to selected listings and donating to charity through your sales, then contact the StoreFeeder team and they will set your selected charities up on your account and talk you through the listing process.

For more information on the eBay Giving Works scheme for sellers, click here or to download the eBay Giving Works guide, click here

 

Managing Stock across Multiple Warehouses

Many of our clients have fulfilment warehouses in multiple countries around the world, in many instances it makes sense to have the product stored, processed and distributed from the country the order is placed in.

However, as a business owner, the challenge of knowing your worldwide inventory levels for a particular product is a complex one and can involve multiple logins to multiple stock systems and by the very nature of the setup, will never be a true live picture.

StoreFeeder can offer a solution that provides the ability to see exactly what your total worldwide inventory level is as well as the quantity available in each fulfilment centre in each country.

StoreFeeder was built on the principle that variation products are products in their own right, this allows you to list variation products i.e. a red t-shirt in Size M as either part of a variation listing on channel (Red T-Shirt available in S,M,L & XL), or as a individual product listing on channel (Red T-Shirt Size M). So, as each variation is a product in its own right, you can have a country or warehouse location as a variation.

So a product that is sold in, for example, the UK, Germany and Australia should be set up as a variation product as normal, and then each fulfilment centre around the world is set up as a variation product.

This means that when you are viewing the product in StoreFeeder you will be able to see the total worldwide stock level at master product level, but drilling down into the product will show the stock levels available at each worldwide location. Simple!!

In our example product here, you will see that the product has 3 different warehouse locations and the worldwide inventory level for the product is 23, made up of 10 units in the UK, 5 in Germany and 8 in Australia

And because each variation is a product in its own right, you can list just the Australian held stock on your Australian channels, just your UK stock on your UK channels and so on.

You will see that there are 10 units available on the eBay UK listing which matches the 10 units showing in the UK warehouse on the variation listing in StoreFeeder

And the good news continues, because of the way StoreFeeder handles stock and different warehouses, only orders ordered on Australian channels will be exported via FTP to the Australian fulfilment house, or they can process the orders through StoreFeeder with appropriate restriction settings so they only see the orders that are for them.

Each variant can also have different suppliers as well, so if your source the Australian version in Australia and the UK version in the UK, then StoreFeeder can also handle this.

So, if you have warehouses in multiple countries and need an effective inventory management solution, give our team a call and we will be happy to talk you through the options and methodology.

Christmas Opening Hours

Season’s Greetings!
Everyone at StoreFeeder would like to take this opportunity to wish you a very Merry Christmas and a Happy New Year!

We would also like to remind you all of our opening hours over the holiday period

Holiday Support Hours
Monday 23rd Dec 2013 – Business as usual
Tuesday 24th Dec 2013 – Business as usual (Ticket Support only after 1.00pm)
Wednesday 25th Dec 2013 – Support Offline
Thursday 26th Dec 2013 – Support Offline
Friday 27th Dec 2013 – Business as usual
(Weekend)
Monday 30th Dec 2013 – Business as usual
Tuesday 31st Dec 2013 – Business as usual (Ticket Support only after 1.00pm)
Wednesday 1st Jan 2014 – Support Offline

StoreFeeder will be open as usual from Thursday 2nd Jan 2014

If you do have any urgent issues please place a ticket on our support ticketing system and mark it as ‘Critical’. This will be monitored over the whole Christmas period.

*Please do not misuse this option, this is for business critical issues only that cannot wait until support is back online.

All the best and we look forward to a busy 2014!

The StoreFeeder Team.

New DPD Carrier Integration

Multi-channel retailing

 

StoreFeeder can now offer customers the ability to print delivery labels via the DPD Ship@Ease system. This is one of many new shipping integrations that are being introduced over the next few months, meaning smoother and easier label production methods for all your distribution methods.

DPD offer an extensive range of domestic and international shipping solutions, all of which can be accessed and utilised through the StoreFeeder integration.

DPD are the choice of parcel carrier for our fulfilment partners UK Fulfilment and offer a fantastic 1 hour delivery slot service which advises your customers of the time to expect their parcel via SMS text and email. Access to the feature is also available through the StoreFeeder integration.

There is a full Knowledge Base article on how to setup the DPD integration and process labels through it. This can be found by clicking here

We are already working on an improved DPD integration to provide an even better carrier solution for our clients.

Please be aware that in order to use this, you must already hold a DPD account and have access to their Ship@Ease software. If you do not have an account with DPD, please contact the StoreFeeder office who will be happy to advise.

For more information on the Ship@Ease software you can watch this nice video courtesy of DPD!

http://www.dpd.co.uk/content/product-services/video/shipatease.html

 

The evolution of StoreFeeder

 

Some of our clients may already be aware of how StoreFeeder was conceived, so to speak. We were born from a basic warehouse management system built for our sister company (we share premises), UK Fulfilment.

     

The original online warehouse management system was conceived in the mid 1990’s and was very basic and crude, but allowed our clients to login and place orders for their stock online for us to deliver to the customer.

This ran for many years and ran the warehouse activities for many hig profile clients in conjuction with telephone and mail orders.

In the mid 2000’s this system evolved again to include an API link to the clients website which meant orders would come directly into our system when an order was received. This may seem the norm now but back then this was high tech!

It was around 2009 when the initial concept of StoreFeeder beagn to emerge and we explored the possibility of linking eBay and Amazon accounts as well as the clients websites.

And there you have it! 2 upgrades later and here we are with StoreFeeder V2 which is virtually unrecognisable from the basic 1990’s software on which the concept was born. The only recognisable aspect of the software is that it still manages the warehouse for UK Fulfilment and its clients.

Not many pieces of software can claim that they actually use the software themselves, but we can, our own software runs our own warehouse.

For more information on UK Fulfilment and the services that they offer, visit their webiste at www.ukfulfilment.co.uk or give us a call and we will be happy to discuss this with you.