Important information about the StoreFeeder App

 

Important Information about the StoreFeeder App

With new devices coming out each year, sometimes it can be hard to keep up with the speed at which technology advances.

Google stopped supporting any KitKat OS (4.4.*) version of Android in 2017, so we will soon be unable to continue releasing new versions of the StoreFeeder App on devices that run this Android version

From the end of June, we’ll no longer be able to update the StoreFeeder App on devices running any KitKat OS (4.4.*) or lower

Why are you stopping app updates for lower Android versions?

Google, the company looking after the Android operating system, stopped offering support for any KitKat OS (4.4.*) in 2017.

This means that there have been no updates for this version of the operating system, including some critical security fixes. So, in order to protect our Android users, we’ve decided to stop providing updates for these versions

When are you discontinuing it?

We’ll stop updating the App on Android devices running any KitKat OS (4.4.*) from the 30th June 2019

For security reasons, we advise all our Android users running any KitKat OS (4.4.*) to upgrade to the latest version of the operating system. By doing this you’ll help to protect your account and also gain access to all the latest updates and features of the StoreFeeder App – giving you the best experience

What will be the new minimum supported Android OS?

As of 1st July 2019, the minimum requirement for Android devices supported by the StoreFeeder App is Lollipop OS version 5.0.

What if my device doesn’t support Lollipop OS?

There won’t be an immediate effect on StoreFeeder App users on any KitKat OS (4.4.*) versions, you will still be able to run the current version of the StoreFeeder App.

However, we will no longer be releasing updated versions of the app to those devices, so we recommend upgrading to a newer version of the Android operating system

How do I check which version of Android I am running?

You can go to the settings on your device and click the “About Device” option and then “Software Information”. Under “Android Version” you will see a number. If this is 5.0 or above, then you are running a compatible version of Android on the device

 

Thanks

The StoreFeeder App Team

New – StoreFeeder Status Page

We have launched a great new page for you all to keep up to date with how StoreFeeder is operating.

The new StoreFeeder Status Page can be found at

https://status.storefeeder.com/

This page will show current operational statuses of a variety of aspects of the software and keep you up to date with any issues you may need to know about

You can also subscribe to this page and receive email notifications if any of the statuses change

Latest Release Updates – 4th February 2019

Welcome to the latest Release Update blog post

Christmas seems a distant memory, Dry January has been and gone and the winter weather certainly seems to have arrived, but a little snow and frost does not stop StoreFeeder from bringing you some great new updates this month

As always, there has been a lot of work in the background but there have been some great updates and new features released this month, the highlights of which are below:

OnBuy is now fully live

We have had an OnBuy integration for a few months now, but it only allowed you to download orders and send despatch notifications. Well, after some hard work, we can now offer the full OnBuy Package!

You can now manage inventory and list out to OnBuy providing that the products already exist in the OnBuy catalogue of products. If you want to list a product that is not currently in the OnBuy catalogue you have to add this product through the OnBuy portal for approval, but once it is active, you can list to it through StoreFeeder

You can now refund eBay orders through PayPal directly from StoreFeeder

           

We are particularly pleased with this update. You can now click straight through to the PayPal transaction for eBay orders and action the refund there and then. No need to log in to different portals, copy order numbers etc. Just click and refund!

This video explains a little more about the process.

 

To use this function you need to have PayPal set up as a Payment Gateway on StoreFeeder. You can see the KnowledgeBase Guide on how to do this here

As this is a new feature you also need to complete the section below, which is not detailed in the KnowledgeBase Guide

You can now edit Pending Transfers

We heard from a few users that on occasions it was necessary to adjust a pending transfer. You may have put 800 on a pending transfer and a pallet contains 820 units

It would be good if you could amend the pending transfer before it is actioned. Well now you can! On the Pending Transfer page on the main system, you can now see an edit button on each transfer

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This will pop up a new box where the transfer can be amended

Improvements to the Barcode Despatch function

When multiple products are required for an order, it was reported that some users were finding it hard to identify the other products required as the products did not show SKU or name on them.

So we have added both MPN and EAN on the area that shows which additional items the packer needs to find and scan to despatch the order.

Shopify Listings can now be “Unpublished”

Previously, StoreFeeder sending a zero qty to Shopify would mark the product as OUT OF STOCK. You can now choose to have these listing not show when stock reaches zero.

There is a new setting on the Shopify integration page. Switching this to ON will remove the listings on Shopify when inventory is zero

Coming Soon….

Keep your eyes out for a blog post around our new Quarantined Stock Feature

Finally….

As always, if you have any suggestions for improvements or further ways in which we can benefit your business, we would love to hear from you.

https://storefeeder.uservoice.com/

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team

Latest Release Updates – 29th November 2018

Welcome to the latest Release Update blog post

We hope you all had a successful Black Friday/Cyber Monday weekend, we have been hearing some very positive reports of increased orders and how well customers handled this increase using StoreFeeder, which is great to hear!

As always, there has been a lot of work in the background, notably our new Amazon Business integration which you may have seen on a previous blog post.

Amazon Business has arrived…

There have been some great updates and new features released this month, the highlights of which are below:

 

DPD labels through Amazon Seller Fulfilled Prime

We have been able to produce Royal Mail Tracked labels through StoreFeeder from Amazon Shipping for Seller Fulfilled Prime orders for some time, but Amazon have struggled to get DPD labels approved when these labels are produced through Amazon Shipping from StoreFeeder.

Well, we are happy to let you know that we now have DPD labels signed off!!

This means you can now despatch Seller Fulfilled Prime orders through StoreFeeder and utilise the DPD shipping options

StoreFeeder now supports Magento 2 multiple stores

One instance of the Magento software can enable you to start multiple websites or store views that use, for example, different:

  • Default languages
  • Domain names
  • Categories

This flexible solution enables one Magento codebase and Magento Admin to administer and display different stores.

StoreFeeder now supports this functionality to give you greater selling options when using the Magento ecommerce platform

For more information on how to use this, please contact the StoreFeeder Support Team who will be happy to help

Electronic Customs Pre-Advice

The eagle eyed among you will spot a new section in the left menu on a Product page

This new Shipping & Handling section is a dedicated page for information regarding the shipping of the product in question. This will include Packaging Size & Packaging Quantity and Hazardous Goods Information and (all previously on the Additional Information tab)

There is also a new section on this page for information relating to the new Electronic Customs and Pre-Advice data being introduced globally.

You will be aware that from 1 January 2019, couriers will require you to provide electronic customs data, similar to that on a CN22 and CN23 when using Royal Mail. This is when sending items (excluding items of correspondence) to destinations outside the EU.

The process of electronically transmitting that data is done through StoreFeeder and there is no change in process for our users

However, there is certain information that the couriers will require for this and users will need to make sure that this information is correct within StoreFeeder.

These include:

  • Country of Origin
  • Harmonised System (HS) Trade Tariff code
  • Item details (it is important to provide an accurate and concise description of goods, quantity, weight and value)

More information on this can be found here

Changes to Exchange Rates

StoreFeeder currently uses a link to a currency feed to calculate prices when converting from other currencies back to £GBP. 

Feedback from customers has been that a number of companies buy currency in blocks and have a set exchange rate for a period of time so they needed the ability to now set an exchange rate to cover this

So you can now set an exchange rate in StoreFeeder that is used for currency conversions and will remain constant, regardless of market fluctuations, until it is amended within StoreFeeder

Improved functionality to Pre-Despatch

StoreFeeder currently allows you to select orders for pre-despacth (produces label and marks order as despatched on channel)

Feedback suggested that doing this on the orders grid was not user friendly, so we have now extended this functionality to allow you to pre-despatch the shipping labels when you create a pickwave.

To use this function, you need to generate the pickwave as normal and then enter the pickwave by clicking the Pickwave ID number. At teh top right you will now see a new button called “Pre-despatch Actions”

Clicking the “Pre-despatch Pickwave” button will carry out the Pre-despatch fuction for the orders on the pickwave

The real benefit to this option is that that the courier labels are generated in the background while the orders are being picked and the labels are simply reprinted when the order is despatched, thus speeding up the despatch process.

Improvements to the Suggested Stock Transfers

Following on from the improvements to the functionality of Suggested Transfers last month, we have made a couple of further improvements

We heard from a number of clients that there needed to be better search options for finding products, so we acted and we have added columns detailing Product Name, Manufacturers Part Number (MPN)  and Supplier SKU

These will be “hidden” columns by default but you can show them on the main grid by clicking the filters icon and activating the columns

 

 

For users of the StoreFeeder App only

Next Pick Location

We have made some changes to the Picking functionality to show the next pick bin on the picking page, so that users can see where they are going next before they click the “Next” button

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New End of Picking Process

When a picker has picked all the items on the pickwave, clicking “Next” will now take them to a new “end of picking” screen. This will give the picker options to add notes, print the pickwave summary and finish the pickwave

Improved Search functionality

When searching for a product on the app, on either the “Inventory” or “Transfers” pages, if there is no EAN (barcode) on the product, then users could only previously search by SKU as an alternative. We realise that not everyone knows the SKU of every product, so we have added the ability to search for products using both name as well

A little change that will really help people out!

 

Coming Soon….

Fedex Integration

We are very close to launching our Fedex integration, so keep an eye out for a blog announcing its release!

DHL Integration

And the big name links keep coming with the addition of DHL to our integrated carriers that users can use to ship their orders through StoreFeeder. We are a matter of days away from this going live, so keep an eye out on the blog for further information

If you have a DHL account and want to start using this through StoreFeeder, contact the Support Team who will discuss available services and advise when you will be able to use DHL services

Retrospective Stock Reports

This one has been asked for by numerous clients, so we listened! You will be able to input a date and time from the past and StoreFeeder will email you a .CSV file with the inventory stock levels at that point in the past.

So put the calculators down and close the spreadsheets, the data is right there for you.

Keep an eye on the blog page for updates on all these upcoming features!

Finally….

As always, if you have any suggestions for improvements or further ways in which we can benefit your business, we would love to hear from you.

https://storefeeder.uservoice.com/

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team

Amazon Business has arrived…

After a few months of hard work, StoreFeeder is now happy to launch our link to Amazon Business

What is Amazon Business?

Amazon Business is a new competitive marketplace for B2B products on Amazon.co.uk that serves the procurement needs of businesses of every size. Purchasing online for businesses has never been easier. Whether you are a sole trader, a buyer in a mid-size company or a procurement executive in a large multi-national firm, Amazon Business has the products and services to serve your online shopping needs. Register for a free account today and save time and money while buying over a hundred million products in product categories such as laptops, computers, printers, office supplies, office furniture, hand tools, power tools, safety equipment, office kitchen essentials and cleaning supplies.

For more information about Amazon Business, visit www.amazon.co.uk/business-seller

How do i get involved?

Amazon allows you to activate a feature called Amazon Business on your seller account. This means you are able to offer business buyers competitive B2B prices and discounts. StoreFeeder supports setting business prices against your listings. Adding a business price can increase your chance of a sale.

How do i connect on StoreFeeder?

Amazon Business is available for Amazon UK , DE  and FR  – you will find the settings on the corresponding channel types in StoreFeeder

For full information about the Amazon Business solution on StoreFeeder, please visit the Knowledge Base page

https://support.storefeeder.com/KnowledgeBase/Details/?id=257

From all of us here at StoreFeeder, happy Business selling!!

The StoreFeeder Team

Latest Release Updates – 17th October 2018

The latest software update is quicker than normal for StoreFeeder, we just could not wait to release these new updates!

As always, there has been a lot of work in the background but we have some exciting new updates in this software release

Etsy Integration is LIVE!!

Focused on handmade or vintage items and supplies, as well as unique factory-manufactured items, Etsy is growing in popularity in the ecommerce sector and StoreFeeder are excited to launch our direct integration

At present this is only order download and despatch/shipping updates but the other functionality including listing download and inventory updates will be following soon.

For more information on setting this up, please contact the Support Team who will be happy to help

Improvements to the Suggested Stock Transfers

We have improved the functionality of suggesting, to users of Multiple Stock Locations, when inventory requires moving from one location to another.

Previously StoreFeeder only suggested a transfer when stock in the primary pick bin reached zero. This was too late in some circumstances. So the system will now monitor selling rates and suggest a transfer of stock when the inventory level reaches less than 7 days worth of sales.

Of course, these are only suggestions, but it will give you some warning that if sales continue, the stock will run out soon in that pick bin

Using Supplier SKU and Carton EAN on the App

This one is just for our app users, you can now do product interrogation and goods in using the Supplier SKU or Carton EAN

So where goods are delivered in an outer with a different barcode, this can now be scanned to confirm the contents of the box

Purchase Order Archive

We did it with Products, so now you can do it with Purchase Orders.

We like to keep StoreFeeder and clean and easy to use as possible, so filling up pages with old Purchase Orders seemed to go against this.

Just like products, you can now set Purchase Orders to be archived, so they are still there in the background if you ever need them, but not cluttering up your main page on StoreFeeder

Easier to navigate tabs

If you use StoreFeeder in multiple tabs on Google Chrome or Firefox, then this will help you out

The tabs along the top of the browser will now show the name of the page you are on within StoreFeeder, like Orders Page, Products Page etc so navigating to the correct tab will now be a breeze

Coming Soon….

Amazon Business

We have been working very hard on integrating with Amazon Business

For more information on Amazon Business, please click here. More details will be released closer to the go live date

DHL Integration

And the big name links keep coming with the addition of DHL to our integrated carriers that users can use to ship their orders through StoreFeeder. We are a matter of days away from this going live, so keep an eye out on the blog for further information

If you have a DHL account and want to start using this through StoreFeeder, contact the Support Team who will discuss available services and advise when you will be able to use DHL services

Retrospective Stock Reports

This one has been asked for by numerous clients, so we listened! You will be able to input a date and time from the past and StoreFeeder will email you a .CSV file with the inventory stock levels at that point in the past.

So put the calculators down and close the spreadsheets, the data is right there for you.

Keep an eye on the blog page for updates on all these upcoming features!

Finally….

As always, if you have any suggestions for improvements or further ways in which we can benefit your business, we would love to hear from you.

https://storefeeder.uservoice.com/

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team

eBay Catalogue – Product Based Shopping Experience (PBSE)

Improved buying and selling on eBay

eBay have launched Product Based Shopping Experience (PBSE) which will make it easier for buyers to find the merchandise that meets their search criteria, and quickly decide which products they want to purchase.

When a buyer searches for an item on eBay, the search results will group together by product to help buyers quickly find the correct product.

This new experience will require you to associate your listings with the eBay catalogue.

With the volume of products and listings on eBay growing, the ability for buyers to find the correct product is getting harder. For every product there are seemingly thousands of listings and buyers often get frustrated in trying to find the correct products from the multitude of listings.

The new Product Based Shopping Experience is aimed to make it easier for buyers to search and find the products they want. The results will be grouped together based on product and condition. much like one of eBay’s main rival marketplaces, with a list of applicable sellers available on each category.

Products will now show Buying Options based on condition for each product that is within the Catalogue and when a user selects a product, the different options available will show on the listing with a link to the list of sellers for that product

As of now, there are certain categories that are now live on eBay. These can be found here. Over the rest of 2018 and through 2019, eBay will be adding more categories.

How to utilise eBay Catalogue through StoreFeeder

There is a full Knowledge Base on the eBay catalogue on the Support Pages of StoreFeeder. You can find full information here

Once you have linked to the new eBay API, you will be able to see a “Link to Catalogue Product” button on the eBay listing page in StoreFeeder

This will allow you to search the eBay Catalogue for matching products using GTIN, MPN or, the new eBay Catalogue identifier, an “ePid”

Once selected, your products listings will then appear in the relevant product eBay Catalogue

For more information on Product Based Selling on eBay, please read the Knowledge Base guide here or contact the StoreFeeder Support Team for more information

 

As always, if you have any suggestions for improvements or further ways in which we can benefit your business, we would love to hear from you.

https://storefeeder.uservoice.com/

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team

Latest Release Updates – 5th September 2018

We have again been hard at work this month, lots of updates in the background but also a new direct integration and some fantastic new features that you will see on StoreFeeder

WooCommerce Direct Integration is now live

We now have a direct integration with WooCommerce.

WooCommerce is one of the fasted growing web platforms in the sector and we are pleased to confirm this direct link.

Existing Storefeeder customers who use the old PHP integration that we used previously should contact the StoreFeeder Support Team for assistance on switching to the direct API.

Updates to Pickwave Creation

Quite a few customers have asked us if they can select multiple SKU’s when creating their pickwaves. Previously, you could only select one SKU, but people needed more flexibility and many customers have batches of similar SKU’s where they want to pick just these SKU’s on the pickwave.

You can now select multiple SKU’s on pickwaves when assigning orders to a picker

Pickwave Tags

This one is just for our app users, but you can now add a pickwave tag to an order and not have to allocate pickwave to a specific picker.

This allows the pickwave to be identifiable but leave the pickwave available on the app for any picker to pick up and start

Better “Reason for Return” options

We hear quite a lot that people need more specific reasons for orders being returned so they can analyse returns to spot trends etc

It would be ridiculous for us to simply add hundreds of reasons which would be useless to most of our customers, so you now have the option on your account to create your own tailored and relevant “Reason for Return” statuses, so that you can really see why orders may be coming back to you

You can now filer by Supplier SKU on Purchase Orders

We understand that some of our clients use Supplier SKU’s on their PO’s, so now you can also filter by Supplier SKU on your Purchase Orders

Lastly…

Thanks to all of our customers for being understanding and compliant with the new user verification process when contacting the Support Team. This verification really is there for the protection of your account and data, so thanks for bearing with us while this is all new.

Finally….

StoreFeeder are on the road at the end of September! We are exhibiting at the eCommerce Expo 2018 at Olympia in London on 26th and 27th September

We are on Stand E362, so come along and have a chat!!

 

As always, if you have any suggestions for improvements or further ways in which we can benefit your business, we would love to hear from you.

https://storefeeder.uservoice.com/

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team

Upcoming Release Updates – 4th July 2018

With the GDPR deadline now passed our team have been able to focus on the software again this month!

There are some new updates for you in the upcoming release scheduled for 19.30 hrs on Tuesday 5th July

New OnBuy Integration

People have been asking so we have delivered. StoreFeeder can now link with UK shopping marketplace OnBuy.

At present this is only order download and despatch/shipping updates but the other functionality including listing download and inventory updates will be following soon.

 

myHermes is now live

Following close on the heels of its big sister Hermes, we can now also integrate with myHermes allowing you even greater direct carrier choice through StoreFeeder. myHermes is primarily for lower volume users and customer wishing to explore the Hermes range of services should contact them to see which solution is the best option for their business

 

Updates on Credit Notes within Xero

When a return is created on StoreFeeder, we send a credit note to Xero for Accounting purposes. Previously this credit note was not referenced in the order page or on the audit logs.

Well now it is! This should make matching credit notes on Xero to StoreFeeder a lot easier.

 

Minimum Supplier Order Quantity now displayed in Product Grid

Many of our customers have minimum order quantities that they must order from their suppliers. Before this was not easy to reference. We have now updated the Product Grid so that there is a new column with the Suppliers Minimum Order Quantity displayed, helping users with their ordering.

To see this column you may need to adjust your page configuration on the Product Page using the tools symbol on the top right of the grid

Lastly…

Thanks to all of our customers for being understanding and compliant with the new user verification process when contacting the Support Team. This verification really is there for the protection of your account and data, so thanks for bearing with us while this is all new.

COMING SOON!!

Keep an eye out on future blogs for more information about forthcoming integrations!!

As always, if you have any suggestions for improvements or further ways in which we can benefit your business, we would love to hear from you.

https://storefeeder.uservoice.com/

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team

 

Upcoming Release Updates – 24th May 2018

With GDPR compliance date looming, a lot of work has been concentrated on this. Hopefully you have now seen the Marketing Preferences page that popped up on login and used the user verifiication function when contacting the Support Team.

For more info on where we are with GDPR currently please see the statement on our website http://storefeeder.com/Company/GDPR

There are a few new updates for you in the upcoming release scheduled for 19.30 hrs on Thursday 24th May

Improvements to Shipping Regions

We have made a number improvements into the user interface and usability of the shipping regions page making it easier to create new shipping regions and edit existing ones

Improvements to Paypal and Sagepay Integration’s

We have made improvements to the way that we integrate with both PayPal and Sagepay when using either of these payment gateways to process MOTO orders inside StoreFeeder

New “status” on Returns

To help with traceability and establishing why goods are returned, the option/status of ‘Faulty’ has added to ‘Reason for Return’ drop down box when returning an order

Delete Courier Consignments

The functionality to delete or cancel a label that has been produced on a despatched order has now been rolled out to all courier options.

Previously this was just enabled on Royal Mail shipping options.

 

As always, if you have any suggestions for improvements or further ways in which we can benefit your business, we would love to hear from you.

https://storefeeder.uservoice.com/

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team