Upcoming Release Updates – 24th May 2018

With GDPR compliance date looming, a lot of work has been concentrated on this. Hopefully you have now seen the Marketing Preferences page that popped up on login and used the user verifiication function when contacting the Support Team.

For more info on where we are with GDPR currently please see the statement on our website http://storefeeder.com/Company/GDPR

There are a few new updates for you in the upcoming release scheduled for 19.30 hrs on Thursday 24th May

Improvements to Shipping Regions

We have made a number improvements into the user interface and usability of the shipping regions page making it easier to create new shipping regions and edit existing ones

Improvements to Paypal and Sagepay Integration’s

We have made improvements to the way that we integrate with both PayPal and Sagepay when using either of these payment gateways to process MOTO orders inside StoreFeeder

New “status” on Returns

To help with traceability and establishing why goods are returned, the option/status of ‘Faulty’ has added to ‘Reason for Return’ drop down box when returning an order

Delete Courier Consignments

The functionality to delete or cancel a label that has been produced on a despatched order has now been rolled out to all courier options.

Previously this was just enabled on Royal Mail shipping options.

 

As always, if you have any suggestions for improvements or further ways in which we can benefit your business, we would love to hear from you.

https://storefeeder.uservoice.com/

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team

 

Latest Release Updates – May 2018

The latest release is a little less detailed than normal as we have been very busy working on GDPR and the Development Team’s work is now gearing up on the new V3 of StoreFeeder

Here are a few of the latest updates in StoreFeeder this month

GDPR is on the horizon..

The GDPR act will be enforceable from May 25th 2018. There will be many changes coming into force from that date. StoreFeeder will be implementing some new security procedures around logging in to your account.

The first of which will be Cookie Notification and Marketing preference pop ups, on first login after these changes go live they will be presented to you.

The cookies are used for performance purposes only so they are required for StoreFeeder to function.  The marketing preferences are all “opt in” choices so please read them and ensure you understand.

The 2nd change you are going to see is identity verification when contacting us over the phone.  While we are happy to talk to you about generic issues without confirming who you are, if at any point the conversation turns to account specifics we will ask you to identify yourself.  This will be done with a single click within StoreFeeder so please try to ensure you are logged into your account beforehand if you require account specific help.

Our support team will be able to walk you through the process until you have had the chance to see it for yourself.

For more info on where we are with GDPR currently please see the statement on our website http://storefeeder.com/Company/GDPR

Royal Mail Delivery Confirmation Numbers to eBay

We can now update orders on eBay with the Royal Mail Delivery Confirmation number that is generated for standard Royal Mail 24 and 48 items

eBay were previously blocking us from uploading these numbers due to issues with their internal monitoring of tracking numbers which is now resolved

Improvements to Pickwave Information

You can now see who created Pickwaves in the Open and Completed Pickwave tabs to improve traceability of orders through the warehouse

New Supplier Reference Column

We have added a column in the supplier information. Whereas previously there was a column that contains your reference for your client, there is now a column where you can include your Suppliers’s reference for you.

DPD extended liability

We have given you the option to extend the liability level to up to £5000 of cover on items sent via DPD.

Pickwave filter improvement

We have added a filter on the pickwave page that will not show channels past their pick and despatch deadline. A sort of anti-filter if you like. For example first thing most clients want to prioritise a service like prime. Later in the day other despatch methods become a priority so prime could be filtered out.

And finally….

To enable better guidance on margin our pricing records are now recording that last cost price paid.

 

As always, if you have any suggestions for improvements or further ways in which we can benefit your business, we would love to hear from you.

https://storefeeder.uservoice.com/

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team

 

Latest Release Updates: April 2018

We’ve had another busy 3 weeks here at StoreFeeder. This release has focused mainly on behind the scenes developments in preparation for V3 of StoreFeeder, on improvements to the StoreFeeder Rest API and work to improve the StoreFeeder App which is used in conjunction with our PDA’s on the WMS, so you may not spot too many changes following this release.

There are a few things to look out for though

Improvements to Shipping Rules

With delivery companies collecting from you premises at different times during the day, you may now use the shipping rules to factor in the time and day of the order and assign a shipping method for a service that has not yet been collected by the carrier.

This enhancement will be very useful where users wish to utilise Saturday deliveries for all orders that come in on a Friday for example.

Improved Reporting on Top Selling Products

We have now added “Sold in Last 7 Days” as a filterable option on the Top Selling Products section on the dashboard

If a product is selling well or you have a promotion running, you need to react quickly to order more stock, so the Sold in Last 7 days will give you a live view of what is selling well in the past week

 

Lastly, StoreFeeder were at the Internet Retailing Expo 2018 at the NEC late last month. We had a great time meeting existing and new customers alike. Here is a picture of the team on the stand!

 

As always, if you have any suggestions for improvements or further ways in which we can benefit your business, we would love to hear from you.

https://storefeeder.uservoice.com/

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team

Latest Release Updates: March 2018

We’ve had another busy 3 weeks here at StoreFeeder. This release is focused on improving visibility of information and changes on Orders, Listings and Purchase Orders, and our Shipping integration’s

Shipping

StoreFeeder are pleased to announce a brand new shipping integration offering even better shipping solutions for our customers

We can now integrate with APC

 

 

 

 

 

 

 

 

 

If you would like to integrate with APC, please contact the Support Team who will be happy to help

We are also working closely with DHL to have a direct integration, so keep your eyes open for details of this going live soon

 

 

 

 

Amazon Seller Fulfilled Prime – Royal Mail Labels

If you are eligible for Seller Fulfilled Prime, you may be aware now that you must purchase your Royal Mail Tracked labels through Amazon.

StoreFeeder now has the functionality to request Tracked 24 and Tracked 48 labels through Amazon, once you have gone through the setup and approval process with them.

This function supports both Standard and Signed Royal Mail Tracked services

 

 

 

 

 

 

Again, for assistance with setting this up, please contact the Support Team

 

Amazon Prime Pickwave Generation

To aid you in setting up your Seller Fulfilled Prime pickwaves we have now introduced a new column on the pickwave creation screen.  This optional column is hidden by default and can be added by using the spanner button on the pickwave screen.  It will allow you to filter on Prime, Not Prime or All orders.

 

Information Enhancements and Audit Trails

We are always being asked for better information about changes made within StoreFeeder by your staff members, so our team have been busy making more detail. Initially this upgrade is available to Enterprise level customers only or as a chargeable add on for our Banquet customers

We have added the following enhancements:

Improved Audit Trail on orders – This now includes changes to shipping method and address changes.

Purchase Order and Deliveries Log – See who booked in what stock and when on the Purchase Order

Mapping on Listings – See who mapped the listing to the product and when they did it

These great new features will provide even more information to our customers about who is doing what within the software

If you want to find out more about this or if you want to add this to your Banquet Package now, please contact Support Team who will be happy to help you.

 

As always, if you have any suggestions for improvements or further ways in which we can benefit your business, we would love to hear from you.

https://storefeeder.uservoice.com/

From all of us here at StoreFeeder, happy selling.

The StoreFeeder Team

Come and see us at IRX 2018

The 21st and 22nd March sees the UK’s largest Multi Channel Event, Internet Retailing Expo return the the NEC in Birmingham and StoreFeeder will be there!!

 

 

 

 

 

 

 

We will be there speaking to people about StoreFeeder and giving demonstrations of our brand new PDA’s with the WMS functions!

Come along to Stand D51 and say hello as we also have some freebies to give away!!

We look forward to seeing you there

For more information on the event visit www.internetretailingexpo.com

The StoreFeeder Team

Latest Updates: January Edition

We hope you all had a good and productive Christmas and New Year.

Here at StoreFeeder we’ve been busy adding some great new features we think will be a great help for our customers

New features

The following are due for release on 10/01/18.

Tracked Returns

Our newest feature is something we’ve been asked about by a lot of you and it’s now possible to generate tracked returns labels from within StoreFeeder using your Direct Royal Mail courier integration.  Orders don’t have to have been sent out be Royal Mail to be applicable they just need to have been manifested if Royal Mail or Despatched for other couriers.

To generate a tracked return label for an order all you need do is go to the “Order Shipping” tab of the order and click “Get Returns Label”

Your label will be then be generated. From here you will have multiple options of how to handle the label. You can save this to your device and send it via email directly to your customer, or you can print a tracked label to send with your order, so your customer will have the paperwork already prepared should they need to return the product to you.

For more information, see Knowledgebase: How to Generate Tracked Returns Labels.

Editing Purchase Orders

We understand that sometimes when making Purchase Orders that your suppliers prices and tax rate may change between the time that you make the order and the time that you get the goods.  We now allow you to amend these values if you are an Admin on your account.  While logged in as an admin user, the edit purchase order page will have a button labelled “Amend Purchase Order,” which will re-enable the ordered products grid when clicked, and allow updates to the purchase order. The totals will be recalculated on save.

Added a higher resolution preview for images

We have been told by some of our customers that it can be hard to tell variants images apart when mapping them up from the image thumbnails.  On the product and listing pages if you now hover over the image a larger high resolution popup will appear to make this much easier for you.

Email customer an invoice from the order page

To save you time we have now added the ability to email the customer directly from the order page.  You will need to create an “Invoice Email” template and ensure that invoice is the attachment.  Then when you click the “Email Invoice” button on the order page, the standard email window will pop up with all details pre-populated and you can amend if required

Improvements

FBA Indicator on Listings

To make it easier to determine which of your variants have been set to FBA we have added a new column to the variant table so now you don’t have to go into the cog to check

Update multiple rows on the order lines

To make it easier to update multiple order lines we have now added an “Update Multiple” bulk action.  Rather than having to update each line separately and click the update link you can now update as many as you need to and if you tick the box on the left and side you can choose “Update Multiple” from the dropdown and hit confirm.  This will make all of the updates in a single step with should save you a lot of time.

Add all Product Notes fields to Product export

We have now added the ability to import and export product notes. This will allow you to set things like despatch notes in bulk for all of your products.  You can do this by following exactly the same process as any other product import export

Knowledgebase: How to use the Product Import/Export Feature

If you have any suggestions for improvements or further ways in which we can benefit your business, we would love to hear from you.

https://storefeeder.uservoice.com/

From all of us here at StoreFeeder, happy selling.

The StoreFeeder team

 

Multi-Select Filters Extended!!

 

 

Last month we released a great new feature on the picking page that allowed multiple values to be selected fro the drop down menus on the grid.

Well, this proved so popular and useful to our customers that we have rolled this out onto ALL grids throughout StoreFeeder. Multi1

So now on the Orders page and the Products page, you can filter your views even more precisely using the multi-select filters.

Thanks

The StoreFeeder Team

Latest updates to StoreFeeder

Today saw the latest round of upgrades and new feature releases to StoreFeeder, so here is a brief overview of some of the main changes that are now live within the software

NEW – Multi-Select Filters on Grids

A new type of filter has been added to the grids used in StoreFeeder to display tabulated information.This filter allows you to select multiple values at once rather than being limited to filter just based on a single value.
Multi1

Currently this has only been implemented on the Outstanding Orders grid on the Picking page, but we’re planning to roll it out to other grids in the coming weeks.

UPGRADE – Shipping Rules – Criteria Weighting

We’ve added an advanced option to Shipping Rules which allows you make some of the criteria in your rules more important when StoreFeeder is deciding which rule to apply.

This new feature is totally optional, and if you choose not to use it then your Shipping Rules will continue to function exactly as before.

For more information about this new feature please see the Knowledge Base article by clicking here

NEW – Redownload Orders

The ‘Delete’ button for external orders (i.e. orders that have downloaded from channel, rather than orders created in StoreFeeder) has been re-labelled to ‘Redownload’.  This is to help make it clearer that clicking that button will cause the order to be deleted from StoreFeeder, but that it will redownload into StoreFeeder, provided that the order still exists on channel, hasn’t been despatched on channel and that the order is less than 7 days old


So, there you go, a roundup of the main upgrades and new features from the latest software release.

If you have any questions or need any assistance with any of these, please contact the StoreFeeder Support Team who will be happy to help you

Thanks

The StoreFeeder Team

StoreFeeder in under 10 minutes….

Our Head of Sales, Karl Ciz, has been busy!!

He has produced a short, 10 minute video clip showing all the great features StoreFeeder can offer. No idea how he crammed all the great features and tools into a 10 minute video, but he did!!

So make a hot drink and take 10 minutes to watch the video and find discover the key concepts and features StoreFeeder offers.

Of course, if you want to see more detail, get in touch and we will be happy to answer any questions or give you a fuller demo of the software.

Happy viewing!

The StoreFeeder Team

Exciting changes to Shipping Rules

Our eagle eyed users may have noticed some changes to our Shipping Rules page, including a great new feature called the Shipping Rule Tester.

Improvements to Shipping Rules – Some changes to our Shipping Rules section include being able to apply Specificity and Priority to shipping rules:

Specificity – A measure of how specific the Shipping Rule is.  This is determined by how many criteria you have explicitly set it the Shipping Rule rather than leaving as All/No Min/No Max.  When more than one Shipping Rule could apply to an Order the Rule with the highest Specificity will apply.

Priority – A value between 1 and 99 (or optionally left blank), which indicates which Shipping Rule should take priority if two Rules apply to an order and are equally specific.  1 is the highest priority and 99 is the lowest.  If left blank the priority is considered to be less than 99.

A knowledge base for the new shipping rules section can be found here

Our NEW Shipping Rules Tester – After a suggestion on User Voice, we have made the shipping rule tester live for all users. Previously only an internal tool, all users can now check how changes to your shipping rules will affect your orders.

1a1aThe Shipping Rules Tester page gives you the opportunity to test your shipping rules to see how they perform under different circumstances. The page aims to make it more transparent how the shipping rules are used to against your orders.

The Tester allows you to see ALL valid shipping rules for an order and which one of those valid shipping rules would ‘win’ and be applied to the order. Optionally you can also see a full comparison of that order against ALL of your Shipping Rules, with a breakdown of how each criteria compared to the order.

A knowledge base for the new shipping rules tester can be found here

Coming Soon!! – More upgrades to the Shipping Rules!

What if you think that one criteria in the rule is more important than the others?  Maybe Channel Shipping Method is a pretty big deal and should be worth more than the other criteria? You want the shipping method to reflect that, right? That’s why we’re adding weightings.

It’s basically a way of saying, when you count up how specific my rule is I want you to treat these criteria as more/less important than the others.

This great new functionality will make Shipping Rules even more accurate when allocating shipping methods to your orders