Latest Updates – September edition part 2 (product, supplier, deliveries, and purchase order improvements)

This month, we have focused on adding greater degrees of customisation and flexibility to your StoreFeeder service.

We understand and celebrate how all of your businesses operate uniquely, and our intent is to make our service suit your needs. If you have any requests or suggestions, or if you think there is a way our service could benefit your business even better, please don’t hesitate to get in touch at https://storefeeder.uservoice.com

Here are the improvements featured in our next update, scheduled for Wednesday 20th September.


Archived products

We have added two new options to improve the handling of archived products.

Firstly, should you wish for your product exports to display only your non-archived products, we have added the options to exclude any archived products from order exports. Product Overview and Product Import Export pages.

Secondly, should you wish to display both archived and non-archived products on the Manage Products grid, we have added the option to select ‘All’ when filtering for archived products.

For more information, see this knowledgebase: Archiving Products


Optional SKUs on DX courier integration labels

We have added an option to display your product SKUs on labels created for DX. To do so, a field has been added to ‘DX Integration Details’ pages.

If you wish for your SKUs to be displayed, type ‘true’ in this field:

Please note that there is a 60 character limit. Any SKUs longer than this will be truncated with an ellipsis.


Flexible Vat on Purchase Orders

We have improved the way tax rates are calculated when raising Purchase Orders. In the ‘Products added section,’ we have added an adjustable tax rate field.

By default, the value in the field is dependent on the particular supplier’s country for that product, and its associated tax rates.

There are however circumstances where the tax rate will differ, and now, you can adjust the tax rate and StoreFeeder will recalculate any values for you.

Individual tax codes can be set for each of your products, but in instances where no tax or country code is set, StoreFeeder will default the product tax rate on POs to 20%.

This functionality is now also available via API.

See here for all our API documentation.


Overstock warning when booking in deliveries

To improve your stock management, we have added a helpful warning icon to show when you have booked in more stock than is required.

You can find the icon on all Book Delivery pages:


Purchase Orders – Customisation of status for certain suppliers

We have added two new dropdown menus to the Purchase Order/ Drop Shipment Information section of the View Supplier page for each of your suppliers. These allow you to set the default status a purchase order or drop shipment will be in when it is sent to a particular supplier.

Purchase Order Change to Status: Change status of all purchase orders for that supplier.

Drop Shipment Change to Status: Change status of all drop shipments for that supplier.

If you leave these fields blank, StoreFeeder will use the status set against your email templates, as usual.


‘Hazardous’ and ‘Fragile’ product flags

To activate this feature, please contact our support team.

For when a product requires special care or attention, we have added hazardous and Fragile fields that can now be added added to the picking page and packing lists.

On the Products Overview pages under ‘Additional Information’, there are two check boxes you can use to denote the product as ‘Hazardous’ or ‘Fragile’.

When this option is enabled on your account, the flags will appear in two places in StoreFeeder.

In the ‘Outstanding Orders’ section of the Picking page, you can add ‘Hazardous’ and ‘Fragile’ as filterable columns.

This information will also appear as new columns on your Packing lists.


Should you require assistance with any of these features, please contact our support teams, or take a look at our extensive knowledgebases.

That’s all for this month’s updates. Keep your eye out for the next set of new features, and some upcoming special announcements.

From all of us here, happy selling.

The StoreFeeder team.

 

Published on: 18 Sep 2017 @ 16:17

Latest Updates – September Edition (Packaging max weight capacity, VAT customisation for eBay listings, APC Netdespatch multiple-labels)

As part of our ongoing efforts to make StoreFeeder the number one bespoke eCommerce solution, we are pleased to announce the first set of our September service updates. This time we have focused on adding more options for customising your order processing and packaging.

We will be announcing more functionality improvements in the run up to the Christmas period, so watch this space.


New features

The following are due for release on 06/09/17.

Packaging maximum weight capacity

Our newest feature has been designed with packing in mind. You are now able to specify a maximum weight for each of your packaging types. When your orders import, StoreFeeder will be able to factor the maximum weight capacity of each box into calculations for the number of packages required for each order, alongside the usual package dimensions. This way, you can be sure that no box will break as a result of product weight, and your packaging lists will be organised as efficiently as possible.

To input a maximum weight capacity, go to Settings > Shipping Configuration > Packaging Sizes and input data in the new column as shown:

For more information, see Knowledgebase: How to set up Packaging Sizes.


Improvements

 

VAT Customisation for eBay listings

We have made a change to allow you to change the VAT rate for each of your individual eBay listings. Usually, the VAT rate would be set by the product, but a field has been added on the Listing Details page, so you can easily reset the VAT rate depending on the eBay store the listing is in.

Picking note

We have modified Picking Notes to accommodate longer pickbin names. Additional lines will now be created if the name exceeds a single line character limit.

APC Netdespatch labels

We now support multiple labels for orders despatched with APC Netdespatch.

When you manually adjust the number and type of packages on your orders, StoreFeeder will print the correct number of labels accordingly.


If you have any suggestions for improvements or further ways in which we can benefit your business, we would love to hear from you.

https://storefeeder.uservoice.com/

From all of us here at StoreFeeder, happy selling.

 

The StoreFeeder team

 

Published on: 4 Sep 2017 @ 11:22

Latest Updates – August Edition Part 2 (Magento V2 integration, archive shipping methods, improved admin permissions & more)

Our second set of updates this August will soon be released, and this time we have focused on improvements to existing features, along with the introduction of our newest webstore integration.

Each of our customer’s businesses are different, and we pride ourselves on the level of customisation and bespoke options we offer. Our updates are always developed to benefit our customers, often down to an individual level.

Here is a brief rundown of all of the updates due for release on August 23 – 2017.


New Integrations

Our webstore integration for Magento V2 is now live.

For details on how to integrate StoreFeeder with your Magento store, see:

Knowledgebase: How to Integrate with Magento V2.X


New Features

Archive old shipping methods

When you delete a Shipping method you no longer use, or have replaced, StoreFeeder will archive it now instead of deleting it.

Previously, any order still assigned to a deleted shipping method would display ‘Default Shipping Method’, but now the archived shipping method will be displayed. Furthermore, you will be able to select archived shipping methods when filtering your orders.

Improved admin permissions 

Depending on the size of your workforce, and the different roles within your company, sometimes it is necessary to refine StoreFeeder’s user Permissions. By request, we have added an additional level of user permissions so certain tasks can only be performed by admin users.

You can activate this feature by contacting our support team.

With the Improved Admin Permissions activated, the following processes will be limited to admin users:

  • Deleting Orders (single and bulk)
  • Exporting\Importing Order Information
  • Exporting\Importing Customer Information
  • Exporting\Importing Product Information (Bulk and On Screen)
  • Exporting\Importing Listing Information
  • All Reports

If a non-admin attempts to perform these tasks, a popup message will appear explaining the current user setting does not have sufficient permissions, and the user will need to speak to an admin.


Improvements

Channel shipping method column

By request, we have added a channel shipping method column to the Orders Overview page. This will allow you to group together and filter by each shipping method chosen by your customers in-store, for ease of service selection.

This column is hidden by default, but can be switched on by using the filter icon, and checking the option.

New email trigger status: Assigned

We are including more ways to communicate with your customer base through StoreFeeder, and the new ‘Assigned’ status in your Company Identity Email Setting will send an email to your customers as soon as their orders have been placed in a pickwave, so they know their order is being picked and packed, ready to be shipped.

To active this, go to your Settings > Email Configuration > then in the Company Identity section click > Edit/View Email Settings, and use the email notification toggle switches.

This change would also require a new email template type of “Processing” so they can send out a different email in this case

For more information see Knowledgebase: Email Settings.

Product upload setting on new channel integrations

StoreFeeder has always been designed with our customers’ options in mind. As such, we have changed the setting that allows your listings to be uploaded to channel by default. This way, you can create new integrations at your own pace, secure that nothing will be uploaded to your channels without your confirmation.

You will need to turn the ‘Upload listings’ toggle back to ‘On’ when you are ready to activate your new integrations. It can be found in the ‘Stock Management’ section of each ‘Integration details’ page.

We are changing the ‘upload products’ default setting when you create a new channel integration. The setting will now to switched to off by default.


Remember to make use of our UserVoice service to make any suggestions for improvements, or to vote on other suggestions that apply to you and your business.

Our support team are always happy to answer your queries.

from all of us here at StoreFeeder, enjoy the rest of the summer, and happy retailing!

Publichsed 21 Aug 2017 @ 11:19

Latest Updates: May Edition Part 3 (Parent Order Returns, Designated Pickers, Country Specific VAT Numbers, Pickwave Improvements, Bug Fixes)

We understand how integral StoreFeeder can be to the day-to-day operation of our clients’ businesses, so our most recent update has focussed on improvements and fixes based on your feedback.

We are continuing to develop the service we offer, shaping and tweaking StoreFeeder to be as user-friendly and intuitive as possible.

Here is the rundown of the last set of updates for May:

Functionality Improvements

 

Parent Order Returns

When returning an order on your ‘View Orders’ page, the return line used to replace the order line.

Now, a new ‘child’ line will be created underneath for each return, so you can view the original order, and any returns, in an easier and more intuitive manner.

This also means that multiple returns will be supported per order, with the details of numbers of stock returned clearly visible on each child line.

New Purchase order Status

For better control over your ordering process, we have added the option to mark Purchase Orders as ‘Confirmed by supplier’

Improved user status: Designated Pickers

In your General User Information page in your StoreFeeder settings, we have added a toggle to mark your users as Designated Pickers. This way, your designated pickers will appear in alphabetical order on the top of the list when assigning a picker to your pickwaves.

All users will be automatically marked designated pickers, so you will need to manually turn this option off for your other users. You will still be able to select non-designated pickers from the bottom of the list.

Note that this only apply to admins. For non admin users, the picker is automatically defaults to that person.

CC option for email notifications

We have added a field ‘Email CC’ on the customer information page, so copies of any email communication to the customer will be sent to any additional email addresses you specify.

Country Specific Vat Numbers

In your company identity settings, we have added the option to add Country Specific Vat Numbers which will automatically be applied to any orders you send to those countries.

Please note that when you sell your products to EU countries, there are specific monetary thresholds over which you must declare tax in that country.

Knowledgebase: Country Specific Vat Numbers

HMRC: VAT: how to report your EU sales

Improved Pickwave page

By request, we have added additional details to the pickwave page:

  • A ‘live’ status showing how many orders are despatched at the point of viewing
  • An extra field to display the despatched orders in the pickwave
  • Despatched orders / order totals are now displayed on the Picking page

Greater Rest API Functionality

You can now create orders, up to a maximum of 5 at a time, directly via the rest API.

Click here for our API Documentation

Postcode for eBay proximity Searches

In accordance with eBay’s listing specifications, your postcode is now used in addition to your city for your eBay listings. This is to improve eBay’s proximity searches, as customers are more likely to be shown listings from retailers closer to their location.

The potcode used is your integration postcode, and not that of the product warehouse. Please note that your postcode data is never made customer visible within eBay, and appears only as part of your return address labels.

 

Bug Fixes

 

Fixed a bug that caused some products in ‘awaiting return’ status to be incorrectly marked as ‘returned’.

Fixed a bug that allowed some users to create Purchase Orders when they did not have the correct user permissions.

Fixed a rare bug where the order status ‘awaiting return’ was incorrectly adding stock back into some inventories.

Fixed a bug where the ‘Stock take by pick bin’ report was displaying total stock as opposed to stock by location, and fixed some currency symbol formatting errors.


Your feedback is valuable to us, and allows us to tailor our service to better serve your business. Get in touch at https://storefeeder.uservoice.com/ to let us know what you think.

From all of us here at StoreFeeder, happy retailing.

 

Published on: 1 Jun 2017 @ 07:40

Latest Updates: May Edition Part 2 (Price Minister Integration, New Reports, Functionality Improvements)

It’s been a very busy month here at StoreFeeder, and our developers have been implementing more and more improvements to your service.

New Integration: Price Minister

We at StoreFeeder are very pleased to announce our newest integration: Price Minister. This Paris based company has the second most commonly visited ecommerce site in France, with 22 million members, and 9 million visitors per month. Price Minister represents a huge potential revenue source for our customers who trade regularly with European markets.

Knowledgebase: How to integrate with Price Minister

New Reports

Based on client feedback, we have improved one existing report and added three new reports to provide you with better data for your business.

Adjustment Report

This report now also displays your deliveries, and the columns have been adjusted to more smartly organise the data.

Orders Despatched by Courier Report

To assist with your courier comparisons, this new report provides data on the number of orders, the value of those orders, and the services and shipping costs for each of your courier services.

Picker Productivity report

By popular request, this new report allows you to choose a picker, and will show you how many orders are picked, their average despatch time, and average number of orders picked per day.

Refunds Summary Report

This new report uses your order data to inform you of the causes of your refunded products. You can filter by channel, supplier, or reason to view your refunds history.

Note that you will need to add permissions in your user settings in order to view this report.

Functionality Improvements

Despatched Order Email Settings

We have included two new sub-options on the ‘Email Settings’ page, which allow you to send notification emails to your customers when your orders reach ‘Shipped by Supplier’ and/or ‘Shipped by Amazon’ status.

Knowledgebase: Email Settings

Purchase Orders

Additional information is now visible when raising a purchase order, including ‘Product Special Attribute’.

Knowledgebase: Creating a Purchase Order

Orders Overview

‘Order Tax’ is now a filterable field on the Orders and Picking grids, so you can filter international orders from domestic orders by tax class.

Listings Overview

On the ‘Listings Overview’ page, you can choose to export all of your listings at once, rather than being limited to a maximum of 500, as with products.

Proof of Delivery for Royal Mail Online Business Account holders

To prove you have despatched your orders through Royal Mail, ‘Manifest Number’ and ‘Manifested On’ data will now be visible in the ‘Order Process Details’ section when you view or edit an order.

This will provide you with a link to the correct manifest so you can reproduce the manifest paperwork. This combined with a screenshot of your ‘Order Process Details’ on the  should be enough information to prove postage.

Manage Products Page

‘Warehouse Zone’ has been added as an optional filterable field for products, so you can filter your products and group them by their physical location.


That’s it for May’s updates. Please keep checking the blog for more features, and remember to use our Uservoice Service to request any more changes we can make for you.

Thank you to all our clients.

The StoreFeeder Team

Published on: 17 May 2017 @ 09:03

Feature Update: Delivery Confirmation and Courier File Exports

Continuing with our pledge to provide the best possible service for our clients, we are pleased to announce two new features to enhance the delivery process for your orders.

Delivery Confirmation

For our clients with Royal Mail OBA accounts, any parcels you send via Royal Mail are now eligible for Delivery Confirmation. You can find the Delivery Confirmation number along with the 2D barcodes on your printed labels.

Additionally, the number can also be found on your ‘Order Details’ page in the ‘Tracking Number’ field and the ‘Order Shipping’ tab as a link after your have updated your order tracking information.

This number can be entered into the Track and Trace webpage, and will inform you of when your parcel has been scanned upon delivery.

We also now support Type-3 Preadvice, meaning SMS and email delivery notifications are now supported for eligible Royal Mail tracked and signed services such as Tracked24 and 48.

If you have phone number and email addresses saved alongside your customers, they will receive these notifications automatically.

Royal Mail Track and Trace

 

Courier File Exports

For our clients who ship products with other couriers, we have made important changes to courier file exports.

From our next release date of May 17th and onwards, we will be changing the way we process Courier File Exports as requested in our User Voice forum.

Based on customer feedback, and to make the process more logical and user friendly, we have changed the process so the selectable date range is for pickwave creation date rather than order creation date.

This has been done to be more representative of what you are manifesting on that day, and to remove confusion. As a result of this change, you will now be unable to process unassigned orders in this way. All orders manifested in this way must now be processed in pickwaves.

For more information, and for instructions on how to use the new feature, please see our knowledgebase:

Knowledgebase: Courier File Exports


Look out for further updates coming soon, as we announce a new marketplace integration along with the second part of our usual monthly updates.

Happy retailing!

 

Published on: 11 May 2017 @ 14:37

Latest Updates: May Edition (UK Mail Predelivery Notifications, API & Purchase Order Improvements)

Here at StoreFeeder we know our clients’ seller ratings and reputations are paramount. We now have several more ways of ensuring the satisfaction of your customers by confirming your deliveries, and keeping your customers informed of when they should expect your products to arrive.

Here is a rundown of the new features and additions to your StoreFeeder service:

UK Mail Predelivery Notifications

For our customers who send their products via UK Mail, we have introduced a new predelivery notification setting.

You can now enter your preferred notification method, SMS or email, and your customers’ phone number or email address details will be automatically passed to UK Mail’s notification service each and every time you ship your products with them.

For a guide on how to activate this setting, see this knowledgebase:

Knowledgebase: Creating a UK Mail Integration

API Improvements

To assist our clients who ship internationally, improvements have been made to the API to include our new tax classes, and country specific tax rates.

Additionally, you can now get the statuses of your Purchase Orders through the API too.

For more information, view our API documentation.

 

Purchase Orders Improvements

By popular request, and to assist with visibility of your ordering and supplies, we have added a new ‘Raised by’ column which will display the name of the person who raised each of your Purchase orders.


If you have any further queries, comments, or suggestions for improvement, please use our User Voice page. You can also vote on the suggestions made by others. The top suggestions become our newest features.

From all of us here at StoreFeeder, we hope you enjoy the Spring days. Happy selling!

 

Published on: 4 May 2017 @ 14:03

Latest Updates: April Edition (New Manifest Page, Generate Purchase Orders in Other Currencies, Shopify Listings Product Tax)

Our developers have been working hard as always to fulfil your new feature requests. Our April release is now live, and consists of three new features:

 

New Manifest Page

We have implemented major changes to the manifesting page, so you can now manage your outstanding or completed manifests separately.

This new feature allows for a comprehensive rundown of your completed manifests, including the details of each manifested order, along with the options to reprint your manifest paperwork, or resubmit a manifest to the carrier.

Knowledgebase: How to Manifest Your Pickwaves

 

Create Purchase Orders in other Currencies

We recognise that some of our customers source from overseas suppliers, so now you can specify the required currency for your Purchase Orders in your Supplier Information page, and we will recalculate your supplier prices for you based on up-to-date exchange rates.

Knowledgebase: Create Purchase Orders in Other Currencies

 

Specify Product Tax for Shopify Listings

We now include product tax fields for Shopify Orders. Depending on the products you sell, you may need to specify whether or not you need to add tax to your prices.

New Shopify listings will have tax added as a default, but if you need to change any of these values, see our knowledgebase for instructions:

Knowledgebase: Adding Product Tax to Shopify Listings

 

Coming Soon

We will be adding new pages for simplifying and handling Courier File Exports, for our customers who utilise courier services without APIs. Expect a full entry and knowledgebase for this feature soon.


If there is a way in which we can benefit your business, please do get in contact and let us know. It may become our next major feature.

storefeeder.uservoice.com

On behalf of all of us here at StoreFeeder, happy selling!

 

Published on: 24 Apr 2017

Latest Updates: March Edition Part 2 (New Website, Mirakl, Booking in Deliveries & more)

Here’s a roundup of the newest changes we have implemented into StoreFeeder. Remember, our customers are our first priority, so if you have a suggestion on a change we can make that would benefit your business, please do get in touch, and we’ll see what we can do.

Make a suggestion on User Voice

Contact Us

 

Overall Visual Improvements

You may have noticed that we have a new website. This change has been made to better showcase our newer features and reflect our growing business. You can expect the website to change more as we continue to refine the look and feel. Likewise, this blog and our API documentation have undergone a pallet swap to match the new colour scheme.

When you log into your StoreFeeder, you will notice a change in the way that figures are displayed on your dashboard. The statistics are now filtered by tabs, and we have added the option to display your units and averages. This is so your dashboard can display more complex data about your orders, and load quicker than before.

 

New Integration: Mirakl

The first of our two newest channel integrations is the Mirakl marketplace. StoreFeeder now fully supports many Mirakl hosted marketplaces such as Game and Halfords.

Knowledgebase: How to integrate with Mirakl

 

Functionality Improvements

We have made it easier to Book in and Write off Deliveries, by improving the Purchase Order Information page.

A button has been added to remove all written off stock from the purchase order, and the recalculation of line totals has been improved, and deleted line items will no longer appear.

Additionally, the default tax class of 20% has been changed. This value will now be dependent on the Tax Class value you have set for your products on the Product Information page. If your product has no Tax Class value set, the previous default will apply.

Knowledgebase: Booking in a Delivery

We have improved the layout and loading times of Despatched Order Reports. Data is now better displayed in defined columns, and the system will prevent exports of more than 1000 items to prevent the system from timing out and slowing your order processing.

We have made a slight change to our Magento logos, so orders from V2.x are more easily distinguishable from V1.x orders.

 

Coming Soon

We will soon be introducing a new Manifest Page, which will give you the option to view your outstanding or completed manifests separately. Additionally, you will be able to view a detailed rundown of each order in each manifest, and finally, we will be implementing the option to reprint or resubmit manifests.

Knowledgebase: How to Manifest your Pickwaves

Keep an eye out for when this feature goes live.

 


From all of us here at StoreFeeder, we wish you a productive and lucrative Easter. Enjoy the sunshine, and happy selling!

 

Published on: 5 Apr 2017 @ 15:28

Latest Updates – March Edition

Our Major March release is now live, so here is a summary of the newest features and improvements to your StoreFeeder service.

 

New Features:

By request from one of our valued customers, a new field is now available on product pages: Product Special Attribute. This allows you to add additional information for products that can be displayed on invoices.

Knowledgebase: Product Special Attribute

For Enterprise level customers, we offer the Multi-Stock Location service. In your product information, you can assign multiple stock locations to a single product, and perform either immediate transfers in StoreFeeder, or produce transfer lists for your warehouse operatives.

Knowledgebase: Adjusting your Stock Locations

Knowledgebase: Transferring your Stock Locations

 

Improvements:

For ParcelForce integration users, we have updated to ParcelForce’s newest API, and as part of this, character limits for addresses has been increased from 25 to 40.

We now import Amazon product tax codes (PTC) automatically for all your Amazon orders.

A new Save Cost Price to Product optional feature has been added to Purchase Orders. When you raise a Purchase Order, it will now automatically load in the costs of your products. If you then have to change the cost on the purchase order (such as when your supplier tells you the cost has increased), the adjustment will now automatically update your product price too. The On/Off switch for this feature can be found in your View/Edit Suppliers page.

Knowledgebase: Supplier Settings

 Performance improvements have been made to the way we performing Sending Shipment and Tracking Data to BigCommerce. Some of our customers had noticed issues with a small number of BigCommerce orders. This update should speed up the processing, and ensure the correct data is transmitted every time.

A change has been made so that when you Split an Order on the Edit Orders page, the Shipping Method and Packaging Size for that order will be automatically recalculated, so you won’t need to do anything more with it.

Visual changes have been made to Priority Orders, and we have included ‘A’ and ‘P’ stamps anywhere you can see your orders to signify if an order ‘Requires Attention’, or is a ‘Priority Order’.

Knowledgebase: Priority/Attention Required orders in StoreFeeder

 

Coming Soon

We are pleased to soon be adding Hermes to our growing list of courier integrations.

Knowledgebase: How to Integrate with Hermes

An improvement will be made soon to the Manifesting page.


We expect smaller updates to follow this one to bring in more new features and improvements.

Your feedback is important to us, so please let us know what you think. If there are any changes we can make to the quality of your service, or if you have an idea to save yet more time for your business, get in touch.

 

The StoreFeeder team 2017

 

Published on: 10 Mar 2017 @ 11:56