Feature Update: Delivery Confirmation and Courier File Exports

Continuing with our pledge to provide the best possible service for our clients, we are pleased to announce two new features to enhance the delivery process for your orders.

Delivery Confirmation

For our clients with Royal Mail OBA accounts, any parcels you send via Royal Mail are now eligible for Delivery Confirmation. You can find the Delivery Confirmation number along with the 2D barcodes on your printed labels.

Additionally, the number can also be found on your ‘Order Details’ page in the ‘Tracking Number’ field and the ‘Order Shipping’ tab as a link after your have updated your order tracking information.

This number can be entered into the Track and Trace webpage, and will inform you of when your parcel has been scanned upon delivery.

We also now support Type-3 Preadvice, meaning SMS and email delivery notifications are now supported for eligible Royal Mail tracked and signed services such as Tracked24 and 48.

If you have phone number and email addresses saved alongside your customers, they will receive these notifications automatically.

Royal Mail Track and Trace

 

Courier File Exports

For our clients who ship products with other couriers, we have made important changes to courier file exports.

From our next release date of May 17th and onwards, we will be changing the way we process Courier File Exports as requested in our User Voice forum.

Based on customer feedback, and to make the process more logical and user friendly, we have changed the process so the selectable date range is for pickwave creation date rather than order creation date.

This has been done to be more representative of what you are manifesting on that day, and to remove confusion. As a result of this change, you will now be unable to process unassigned orders in this way. All orders manifested in this way must now be processed in pickwaves.

For more information, and for instructions on how to use the new feature, please see our knowledgebase:

Knowledgebase: Courier File Exports


Look out for further updates coming soon, as we announce a new marketplace integration along with the second part of our usual monthly updates.

Happy retailing!

 

Published on: 11 May 2017 @ 14:37

Latest Updates: May Edition (UK Mail Predelivery Notifications, API & Purchase Order Improvements)

Here at StoreFeeder we know our clients’ seller ratings and reputations are paramount. We now have several more ways of ensuring the satisfaction of your customers by confirming your deliveries, and keeping your customers informed of when they should expect your products to arrive.

Here is a rundown of the new features and additions to your StoreFeeder service:

UK Mail Predelivery Notifications

For our customers who send their products via UK Mail, we have introduced a new predelivery notification setting.

You can now enter your preferred notification method, SMS or email, and your customers’ phone number or email address details will be automatically passed to UK Mail’s notification service each and every time you ship your products with them.

For a guide on how to activate this setting, see this knowledgebase:

Knowledgebase: Creating a UK Mail Integration

API Improvements

To assist our clients who ship internationally, improvements have been made to the API to include our new tax classes, and country specific tax rates.

Additionally, you can now get the statuses of your Purchase Orders through the API too.

For more information, view our API documentation.

 

Purchase Orders Improvements

By popular request, and to assist with visibility of your ordering and supplies, we have added a new ‘Raised by’ column which will display the name of the person who raised each of your Purchase orders.


If you have any further queries, comments, or suggestions for improvement, please use our User Voice page. You can also vote on the suggestions made by others. The top suggestions become our newest features.

From all of us here at StoreFeeder, we hope you enjoy the Spring days. Happy selling!

 

Published on: 4 May 2017 @ 14:03

New Feature: Priority Orders

We have introduced a new feature into StoreFeeder: Priority Orders

There are orders from some services, such as Amazon Seller Fulfilled Prime, which require your immediate attention. These orders need to go out the door as quickly as possible, usually via next day delivery shipping, and it is important that these orders do not go unnoticed. From today, these orders will be labelled as ‘Priority Orders’ in StoreFeeder.

 

A box has been added to your dashboard to display the Priority Orders that are awaiting your attention.

On your Order Management page, Priority Orders will be instantly visible by their sunburst yellow background, and a new filter column has been added for orders of this type.

Your Shipping Rules will also incorporate Priority Orders. A new selection box has been added to include Priority Orders as a criteria to new or existing rules.

A filter tab has been added to your Picking page, so you can filter your Outstanding Orders, and create pickwaves of Priority Orders, speeding up your order processing.

 

This feature is currently only for use with Amazon orders, but we plan to roll this feature out to other channels in future updates.

We are also planning to include a feature that will allow you to specify Channel Shipping Methods as Priority, so any orders StoreFeeder imports with that Channel Shipping Method will automatically be marked as a Priority Orders.

We’ll keep you updated on when these features become available.

 


For more information of how to access these features with StoreFeeder, see our knowledgebase article.

Remember to include your suggestions for further developments on our User Voice page, and from all of us here, enjoy the Spring days, and happy selling!

 

Published on: 24 Feb 2017 @ 10:16

Lastest Updates – January Edition

Our developers here at StoreFeeder have been busy as usual, and our newest update is now live. Aside from the next big planned integrations, here are the latest changes integrated into StoreFeeder:

Improvements

As promised, we have made improvements to the processing speed of several key pages and features of our website:

  • iText report generation
  • HTML report generation
  • Warehouse and Channel Permissions pages
  • Orders Overview page
  • Listing Overview page

Keep an eye out for future updates, as we are continuing to improve the efficiency of our service.

Additions

Here at StoreFeeder, we think it is very important to reduce accidents when cloning. Now, if you are use the clone product feature, and you have multiple products selected, a confirmation check box will appear, to prevent unwanted products being created by accident.

We have added additional units of measure to your product information pages where necessary, to improve consistency across all of your pages.

We have added extra product information on order lines for your recognised products. When you are adding products to an order, a small ‘i’ symbol will be visible next to the product SKU. Hover over the icon to display:

  • Weight
  • MPN
  • Packaging Size
  • Packaging Quantity

We have added more functionality to the REST API. You can now include stock locations in your queries. For a full list of queries, go to http://api.storefeeder.com/V2/Help for more information.

Because we know there can be a wide variety of reasons why an order may be returned, we have added 2 new return options to the ‘Order Override’ feature:

  • To be re-sent
  • Not Received

Fixes

We noticed that some of your phone order channels were not appearing on your dashboard when filtering by company identity. We have fixed this so that all order channels now appear on your dashboard and can be filtered for appropriately.

We fixed a bug that allowed the saving and importing of products with a Packaging Quantity of 0.

Lastly, we removed the ability to order the same product twice when only 1 is in stock, as having multiple tabs open could let you order the product twice in some circumstances.


If you have any suggestions for improvements you would like to see, or any ideas for how we can improve our service and your experience, you can get in touch with us at: https://storefeeder.uservoice.com/

Your feedback is not only important to us, but it shapes the StoreFeeder software. Your top suggestions will become our newest updates.

 

From all of us here, Happy retailing!

 

The StoreFeeder Team

 

Published on: 25 Jan 2017 @ 14:44

A Thank You to All Our Customers

From all of us here at StoreFeeder, we’d like to thank our customers for helping us to make us one of the best multi-channel platforms out there, for both functionality and value.

Both our team and our software will continue to grow as we add more channel and courier integrations, and new useful tools in the coming months. We’re writing new code, ironing out the wrinkles in the old code, and making sure that StoreFeeder is ready to meet the needs of our expanding customer base.

We’d like to take this opportunity to thank our veteran customers who have grown alongside us over the years. We really couldn’t have done it without you. To the new customers who are just joining us, you’ve made the right choice, and we’d like to offer you a very warm welcome.

Now, with any growing system, there are likely to be one or two growing pains. A handful of customers have noted that on some days, the service runs a little slower than we’d like it to.

Through the years, we have processed many thousands of your orders, and some of you have so many past orders stored into your interface that they slow down page loading and processing times.

We’re going to be bringing in ways of archiving these, having a good spring clean. Don’t worry, you’ll be able to go back and view your archived orders at any time you like.

For us, our customers are paramount, and the improvements we make to our service are driven by your suggestions.  Our developers are working double time to integrate the next new big features, and to return the service to its usual pace.

If you should ever encounter any issues with your service, there is a new integration you’d like us to include, or you have a suggestion to make your experience better, let us know, and we’ll make your service our priority.

From all of us here, happy selling!

 

The StoreFeeder Team

 

Published on: 16 Jan 2017 @ 14:39

Multi-Select Filters Extended!!

 

 

Last month we released a great new feature on the picking page that allowed multiple values to be selected fro the drop down menus on the grid.

Well, this proved so popular and useful to our customers that we have rolled this out onto ALL grids throughout StoreFeeder. Multi1

So now on the Orders page and the Products page, you can filter your views even more precisely using the multi-select filters.

Thanks

The StoreFeeder Team

Latest updates to StoreFeeder

Today saw the latest round of upgrades and new feature releases to StoreFeeder, so here is a brief overview of some of the main changes that are now live within the software

NEW – Multi-Select Filters on Grids

A new type of filter has been added to the grids used in StoreFeeder to display tabulated information.This filter allows you to select multiple values at once rather than being limited to filter just based on a single value.
Multi1

Currently this has only been implemented on the Outstanding Orders grid on the Picking page, but we’re planning to roll it out to other grids in the coming weeks.

UPGRADE – Shipping Rules – Criteria Weighting

We’ve added an advanced option to Shipping Rules which allows you make some of the criteria in your rules more important when StoreFeeder is deciding which rule to apply.

This new feature is totally optional, and if you choose not to use it then your Shipping Rules will continue to function exactly as before.

For more information about this new feature please see the Knowledge Base article by clicking here

NEW – Redownload Orders

The ‘Delete’ button for external orders (i.e. orders that have downloaded from channel, rather than orders created in StoreFeeder) has been re-labelled to ‘Redownload’.  This is to help make it clearer that clicking that button will cause the order to be deleted from StoreFeeder, but that it will redownload into StoreFeeder, provided that the order still exists on channel, hasn’t been despatched on channel and that the order is less than 7 days old


So, there you go, a roundup of the main upgrades and new features from the latest software release.

If you have any questions or need any assistance with any of these, please contact the StoreFeeder Support Team who will be happy to help you

Thanks

The StoreFeeder Team

StoreFeeder in under 10 minutes….

Our Head of Sales, Karl Ciz, has been busy!!

He has produced a short, 10 minute video clip showing all the great features StoreFeeder can offer. No idea how he crammed all the great features and tools into a 10 minute video, but he did!!

So make a hot drink and take 10 minutes to watch the video and find discover the key concepts and features StoreFeeder offers.

Of course, if you want to see more detail, get in touch and we will be happy to answer any questions or give you a fuller demo of the software.

Happy viewing!

The StoreFeeder Team

StoreFeeder – User Voice Updates

Some great suggestions have been coming in on User Voice and we have been listening and busy implementing some of the ideas into the latest software update releases alongside the StoreFeeder led developments.

UserVoice_logo

 

 

 

 

Latest Releases

Here are just a few of the latest updates that are now live on StoreFeeder thanks to User Voice suggestions:

WooCommerce – We now have a WooCommerce integration. This ecommerce platform is growing in popularity so we have made it easier for customers to now integrate. See the user voice suggestion here

Full logging of all inventory changes for products – If you go to an individual product and click on ‘Adjustments’ tab, you will now see a full audit trail for the product which now not only shows manual adjustments, but includes all orders, cancellations, goods in activity and returns. You can also filter these adjustments using the ‘Category’ filter, so you can quickly filter types of inventory changes. See the user voice suggestion here

Remove Order from a Pick Wave – You will see the new ‘Remove Pickwave’ button in the top right of the screen on the edit order page and clicking this when the order is assigned to a pick wave will remove the order from that pick wave and return its status to ‘Complete – Ready to Pick’. See the user voice suggestion here

For more information on any of these latest releases, please contact the Support Team who will be happy to help.

Recent Suggestions – Vote now!

As you can see, making suggestions and voting on User Voice really works!! Here are just a few of the great new ideas that have been submitted recently. If you feel any of these suggestions would benefit you, please go to User Voice and vote!

Add an option to duplicate orders – Would it be useful to be able to duplicate an existing order with the click of a button? Vote here

The ability to save a draft listing for completion and upload to channel later – Would you find it useful to be able to save a listing you are creating so you can come back to it, complete or amend it and upload it later? Vote here

Suggestions currently under review

Here are just a few of the recent User Voice suggestions that we are currently reviewing:

Cancel an order and +1 or -1 from Inventory – The option that after an order is cancelled to be able to select whether to add inventory back to stock or prevent it being added to stock

Record of when and who amended a listing or product – We already record user amendments to orders but users think it would be useful to also record the person that amended a listing or a product

Delete old channels from StoreFeeder – If you have a channel that you no longer use, would it be useful to be able to delete the integration rather than just turn it off? This functionality is available to StoreFeeder Support Staff and we are considering if it is viable to roll this out to Admin Users

Thanks again for all your suggestions, please keep them coming!! StoreFeeder users come up with great suggestions and every idea is looked at. If you like an idea, vote! When ideas gain support, we listen and see if it is possible.

Look out for more updates next month!

The StoreFeeder Team

StoreFeeder has a new Magento API

We have spent the last month writing a new Magento API for StoreFeeder that was released last week. This new API is for use with the Community Edition of Magento and has improved, as well as added, performance for listing to and managing your Magento Stores.

We have also added the improved support for configurable products on Magento and added the independent attributes with an updated grid to the listings page. This feature allows you complete control of the variants that you are listing as well as treating the variants on the listing separately from the existing ones set on the product.

If you are using the current Magento API you will see a message informing you to contact our support team on 0843 5236 610 for more information. For more information on Magento Community click here.